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Document 62011CA0049

Case C-49/11: Judgment of the Court (Third Chamber) of 5 July 2012 (reference for a preliminary ruling from the Oberlandesgericht Wien — Austria) — Content Services Ltd v Bundesarbeitskammer (Reference for a preliminary ruling — Directive 97/7/EC — Consumer protection — Distance contracts — Consumer information — Information given or received — Durable medium — Meaning — Hyperlink on the website of the supplier — Right of withdrawal)

OJ C 287, 22.9.2012, p. 8–8 (BG, ES, CS, DA, DE, ET, EL, EN, FR, IT, LV, LT, HU, MT, NL, PL, PT, RO, SK, SL, FI, SV)

22.9.2012   

EN

Official Journal of the European Union

C 287/8


Judgment of the Court (Third Chamber) of 5 July 2012 (reference for a preliminary ruling from the Oberlandesgericht Wien — Austria) — Content Services Ltd v Bundesarbeitskammer

(Case C-49/11) (1)

(Reference for a preliminary ruling - Directive 97/7/EC - Consumer protection - Distance contracts - Consumer information - Information given or received - Durable medium - Meaning - Hyperlink on the website of the supplier - Right of withdrawal)

2012/C 287/12

Language of the case: German

Referring court

Oberlandesgericht Wien

Parties to the main proceedings

Applicant: Content Services Ltd

Defendant: Bundesarbeitskammer

Re:

Reference for a preliminary ruling — Oberlandesgericht Wien — Interpretation of Article 5(1) of Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts (OJ 1997 L 144, p. 19) — Information concerning the contract made available to the consumer via a hyperlink to the supplier's website — Right of the consumer to receive that information in a durable medium — Interpretation of the notion of ‘durable medium’

Operative part of the judgment

Article 5(1) of Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts must be interpreted as meaning that a business practice consisting of making the information referred to in that provision accessible to the consumer only via a hyperlink on a website of the undertaking concerned does not meet the requirements of that provision, since that information is neither ‘given’ by that undertaking nor ‘received’ by the consumer, within the meaning of that provision, and a website such as that at issue in the main proceedings cannot be regarded as a ‘durable medium’ within the meaning of Article 5(1).


(1)  OJ C 145, 14.5.2011.


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