This document is an excerpt from the EUR-Lex website
Document 52009SC0949
Commission staff working document - Accompanying document to the Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions on a harmonised methodology for classifying and reporting consumer complaints and enquiries Draft Commission recommendation on the use of a harmonised methodology for classifying and reporting consumer complaints and enquiries - Electronical version only [COM(2009) 346 final]
Commission staff working document - Accompanying document to the Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions on a harmonised methodology for classifying and reporting consumer complaints and enquiries Draft Commission recommendation on the use of a harmonised methodology for classifying and reporting consumer complaints and enquiries - Electronical version only [COM(2009) 346 final]
Commission staff working document - Accompanying document to the Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions on a harmonised methodology for classifying and reporting consumer complaints and enquiries Draft Commission recommendation on the use of a harmonised methodology for classifying and reporting consumer complaints and enquiries - Electronical version only [COM(2009) 346 final]
/* SEC/2009/0949 final */