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Del Reg-Improving access to emergency services through the single European emergency number ‘112’
Règlement délégué (UE) 2023/444 de la Commission du 16 décembre 2022 complétant la directive (UE) 2018/1972 du Parlement européen et du Conseil par des mesures visant à assurer un accès effectif aux services d’urgence par des communications d’urgence au numéro d’urgence unique européen «112» (Texte présentant de l’intérêt pour l’EEE)
All citizens, while in the EU territory, should have effective access to emergency services through emergency communications to the single European emergency number ‘112’. The Commission will adopt a delegated act to ensure the compatibility, interoperability, quality, reliability and continuity of emergency communications with regard to caller location information solutions, access for end-users with disabilities and routing to the most appropriate public service answering point.