Passengers, including those with a disability or reduced mobility, travelling by sea and by inland waterways enjoy the same rights wherever they travel in the European Union (EU). These rights, including the right to information or compensation in the case of delay or cancellation, complement similar rights for air, rail, bus and coach passengers.
Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway and amending Regulation (EC) No 2006/2004
Passengers, including those with a disability or reduced mobility, travelling by sea and by inland waterways enjoy the same rights wherever they travel in the European Union (EU). These rights, including the right to information or compensation in the case of delay or cancellation, complement similar rights for air, rail, bus and coach passengers.
It sets out the rights of all passengers, including the disabled and persons with reduced mobility, travelling by sea or inland waterway within the EU.
These rights apply to passengers travelling in the EU on large ferries and cruise ships on sea, rivers, lakes or canals.
They include:
Since 31 December 2012, Regulation (EC) No 392/2009 on the liability of carriers of passenger by sea also covers passengers in case of loss of damage resulting from an accident.
From 18 December 2012.
European Commission website on passenger rights - sea transport
Following the COVID-19 outbreak and introducing measures to cope with the impact of the crisis, the European Commission adopted:
Act |
Entry into force |
Deadline for transposition in the Member States |
Official Journal |
Regulation (EU) No 1177/2010 |
6.1.2011 |
- |
Regulation (EC) No 392/2009 of the European Parliament and of the Council of 23 April 2009 on the liability of carriers of passengers by sea in the event of accidents (OJ L 131, 28.5.2009, pp. 24-46)
last update 02.06.2020