ISSN 1725-2423

doi:10.3000/17252423.C_2010.167.eng

Official Journal

of the European Union

C 167

European flag  

English edition

Information and Notices

Volume 53
25 June 2010


Notice No

Contents

page

 

IV   Notices

 

NOTICES FROM EUROPEAN UNION INSTITUTIONS, BODIES, OFFICES AND AGENCIES

 

European Commission

2010/C 167/01

Commission communication in the framework of the implementation of the Council Directive 89/106/EEC of 21 December 1988 on the approximation of laws, regulations and administrative provisions of the Member States relating to construction products(Publication of titles and references of harmonised standards under the directive)  ( 1 )

1

 

NOTICES FROM MEMBER STATES

2010/C 167/02

Commission communication concerning Article 4(3) of Directive 98/27/EC of the European Parliament and of the Council on injunctions for the protection of consumers’ interests, concerning the entities qualified to bring an action under Article 2 of this Directive ( 1 )

37

 


 

(1)   Text with EEA relevance

EN

 


IV Notices

NOTICES FROM EUROPEAN UNION INSTITUTIONS, BODIES, OFFICES AND AGENCIES

European Commission

25.6.2010   

EN

Official Journal of the European Union

C 167/1


Commission communication in the framework of the implementation of the Council Directive 89/106/EEC of 21 December 1988 on the approximation of laws, regulations and administrative provisions of the Member States relating to construction products

(Text with EEA relevance)

(Publication of titles and references of harmonised standards under the directive)

2010/C 167/01

ESO (1)

Reference and title of the harmonised standard

(and reference document)

Reference of superseded standard

Date of applicability of the standard as a harmonised European standard

Date of the end of the co-existence period

Note 4

CEN

EN 1:1998

Flued oil stoves with vaporizing burners

 

1.1.2008

1.1.2009

EN 1:1998/A1:2007

Note 3

1.1.2008

1.1.2009

CEN

EN 40-4:2005

Lighting columns - Part 4: Requirements for reinforced and prestressed concrete lighting columns

 

1.10.2006

1.10.2007

EN 40-4:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 40-5:2002

Lighting columns - Part 5: Requirements for steel lighting columns

 

1.2.2003

1.2.2005

CEN

EN 40-6:2002

Lighting columns - Part 6: Requirements for aluminium lighting columns

 

1.2.2003

1.2.2005

CEN

EN 40-7:2002

Lighting columns - Part 7: Requirements for fibre reinforced polymer composite lighting columns

 

1.10.2003

1.10.2004

CEN

EN 54-2:1997

Fire detection and fire alarm systems - Part 2: Control and indicating equipment

 

1.1.2008

1.8.2009

EN 54-2:1997/A1:2006

Note 3

1.1.2008

1.8.2009

EN 54-2:1997/AC:1999

 

1.1.2008

1.1.2008

CEN

EN 54-3:2001

Fire detection and fire alarm systems - Part 3: Fire alarm devices - Sounders

 

1.4.2003

1.6.2009

EN 54-3:2001/A1:2002

Note 3

1.4.2003

30.6.2005

EN 54-3:2001/A2:2006

Note 3

1.3.2007

1.6.2009

CEN

EN 54-4:1997

Fire detection and fire alarm systems - Part 4: Power supply equipment

 

1.10.2003

1.8.2009

EN 54-4:1997/A1:2002

Note 3

1.10.2003

1.8.2009

EN 54-4:1997/A2:2006

Note 3

1.6.2007

1.8.2009

EN 54-4:1997/AC:1999

 

1.6.2005

1.6.2005

CEN

EN 54-5:2000

Fire detection and fire alarm systems - Part 5: Heat detectors - Point detectors

 

1.4.2003

30.6.2005

EN 54-5:2000/A1:2002

Note 3

1.4.2003

30.6.2005

CEN

EN 54-7:2000

Fire detection and fire alarm systems - Part 7: Smoke detectors - Point detectors using scattered light, transmitted light or ionization

 

1.4.2003

1.8.2009

EN 54-7:2000/A1:2002

Note 3

1.4.2003

30.6.2005

EN 54-7:2000/A2:2006

Note 3

1.5.2007

1.8.2009

CEN

EN 54-10:2002

Fire detection and fire alarm systems - Part 10: Flame detectors - Point detectors

 

1.9.2006

1.9.2008

EN 54-10:2002/A1:2005

Note 3

1.9.2006

1.9.2008

CEN

EN 54-11:2001

Fire detection and fire alarm systems - Part 11: Manual call points

 

1.9.2006

1.9.2008

EN 54-11:2001/A1:2005

Note 3

1.9.2006

1.9.2008

CEN

EN 54-12:2002

Fire detection and fire alarm systems - Part 12: Smoke detectors - Line detectors using an optical light beam

 

1.10.2003

31.12.2005

CEN

EN 54-16:2008

Fire detection and fire alarm systems - Part 16: Voice alarm control and indicating equipment

 

1.1.2009

1.4.2011

CEN

EN 54-17:2005

Fire detection and fire alarm systems - Part 17: Short-circuit isolators

 

1.10.2006

1.12.2008

EN 54-17:2005/AC:2007

 

1.1.2009

1.1.2009

CEN

EN 54-18:2005

Fire detection and fire alarm systems - Part 18: Input/output devices

 

1.10.2006

1.12.2008

EN 54-18:2005/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 54-20:2006

Fire detection and fire alarm systems - Part 20: Aspirating smoke detectors

 

1.4.2007

1.7.2009

EN 54-20:2006/AC:2008

 

1.8.2009

1.8.2009

CEN

EN 54-21:2006

Fire detection and fire alarm systems - Part 21: Alarm transmission and fault warning routing equipment

 

1.3.2007

1.6.2009

CEN

EN 54-23:2010

Fire detection and fire alarm systems - Part 23: Fire alarm devices - Visual alarm devices

 

1.12.2010

1.3.2013

CEN

EN 54-24:2008

Fire detection and fire alarm systems - Part 24: Components of voice alarm systems - Loudspeakers

 

1.1.2009

1.4.2011

CEN

EN 54-25:2008

Fire detection and fire alarm systems - Part 25: Components using radio links

 

1.1.2009

1.4.2011

CEN

EN 179:2008

Building hardware - Emergency exit devices operated by a lever handle or push pad, for use on escape routes - Requirements and test methods

EN 179:1997

1.1.2009

1.1.2010

CEN

EN 197-1:2000

Cement - Part 1: Composition, specifications and conformity criteria for common cements

 

1.4.2001

1.4.2002

EN 197-1:2000/A1:2004

Note 3

1.2.2005

1.2.2006

EN 197-1:2000/A3:2007

Note 3

1.4.2008

1.4.2009

CEN

EN 197-4:2004

Cement - Part 4: Composition, specifications and conformity criteria for low early strength blastfurnace cements

 

1.2.2005

1.2.2006

CEN

EN 295-10:2005

Vitrified clay pipes and fittings and pipe joints for drains and sewers - Part 10: Performance requirements

 

1.1.2006

1.1.2007

CEN

EN 413-1:2004

Masonry cement - Part 1: Composition, specifications and conformity criteria

 

1.12.2004

1.12.2005

CEN

EN 416-1:2009

Single burner gas-fired overhead radiant tube heaters for non-domestic use - Part 1: Safety

 

1.12.2009

1.12.2010

CEN

EN 438-7:2005

High-pressure decorative laminates (HPL) - Sheets based on thermosetting resins (Usually called Laminates) - Part 7: Compact laminate and HPL composite panels for internal and external wall and ceiling finishes

 

1.11.2005

1.11.2006

CEN

EN 442-1:1995

Radiators and convectors - Part 1: Technical specifications and requirements

 

1.12.2004

1.12.2005

EN 442-1:1995/A1:2003

Note 3

1.12.2004

1.12.2005

CEN

EN 450-1:2005+A1:2007

Fly ash for concrete - Part 1: Definition, specifications and conformity criteria

EN 450-1:2005

1.1.2009

1.1.2010

CEN

EN 459-1:2001

Building lime - Part 1: Definitions, specifications and conformity criteria

 

1.8.2002

1.8.2003

EN 459-1:2001/AC:2002

 

1.1.2010

1.1.2010

CEN

EN 490:2004

Concrete roofing tiles and fittings for roof covering and wall cladding - Product specifications

 

1.9.2005

1.6.2007

EN 490:2004/A1:2006

Note 3

1.1.2009

1.1.2009

CEN

EN 492:2004

Fibre-cement slates and fittings - Product specification and test methods

 

1.1.2006

1.1.2007

EN 492:2004/A1:2005

Note 3

1.1.2006

1.1.2007

EN 492:2004/A2:2006

Note 3

1.7.2007

1.7.2008

CEN

EN 494:2004+A3:2007

Fibre-cement profiled sheets and fittings - Product specification and test methods

EN 494:2004

1.1.2008

1.1.2009

CEN

EN 516:2006

Prefabricated accessories for roofing - Installations for roof access - Walkways, treads and steps

 

1.11.2006

1.11.2007

CEN

EN 517:2006

Prefabricated accessories for roofing - Roof safety hooks

 

1.12.2006

1.12.2007

CEN

EN 520:2004+A1:2009

Gypsum plasterboards - Definitions, requirements and test methods

EN 520:2004

1.6.2010

1.12.2010

CEN

EN 523:2003

Steel strip sheaths for prestressing tendons - Terminology, requirements, quality control

 

1.6.2004

1.6.2005

CEN

EN 534:2006+A1:2010

Corrugated bitumen sheets - Product specification and test methods

EN 534:2006

1.1.2011

1.1.2011

CEN

EN 544:2005

Bitumen shingles with mineral and/or synthetic reinforcements - Product specification and test methods

 

1.10.2006

1.10.2007

CEN

EN 572-9:2004

Glass in building - Basic soda lime silicate glass products - Part 9: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 588-2:2001

Fibre cement pipes for drains and sewers - Part 2: Manholes and inspection chambers

 

1.10.2002

1.10.2003

CEN

EN 598:2007+A1:2009

Ductile iron pipes, fittings, accessories and their joints for sewerage applications - Requirements and test methods

EN 598:2007

1.4.2010

1.4.2011

CEN

EN 621:2009

Non-domestic gas-fired forced convection air heaters for space heating not exceeding a net heat input of 300 kW, without a fan to assist transportation of combustion air and/or combustion products

 

1.8.2010

1.8.2011

CEN

EN 671-1:2001

Fixed firefighting systems - Hose systems - Part 1: Hose reels with semi-rigid hose

 

1.2.2002

1.4.2004

EN 671-1:2001/AC:2002

 

1.1.2007

1.1.2007

CEN

EN 671-2:2001

Fixed firefighting systems - Hose systems - Part 2: Hose systems with lay-flat hose

 

1.2.2002

1.4.2004

EN 671-2:2001/A1:2004

Note 3

1.3.2007

1.3.2008

CEN

EN 681-1:1996

Elastomeric seals - Materials requirements for pipe joint seals used in water and drainage applications - Part 1: Vulcanized rubber

 

1.1.2003

1.1.2009

EN 681-1:1996/A1:1998

Note 3

1.1.2003

1.1.2004

EN 681-1:1996/A2:2002

Note 3

1.1.2003

1.1.2004

EN 681-1:1996/A3:2005

Note 3

1.1.2008

1.1.2009

CEN

EN 681-2:2000

Elastomeric Seals - Materials requirements for pipe joint seals used in water and drainage applications - Part 2: Thermoplastic elastomers

 

1.1.2003

1.1.2004

EN 681-2:2000/A1:2002

Note 3

1.1.2003

1.1.2004

EN 681-2:2000/A2:2005

Note 3

1.1.2010

1.1.2010

CEN

EN 681-3:2000

Elastomeric seals - Materials requirements for pipe joint seals used in water and drainage applications - Part 3: Cellular materials of vulcanized rubber

 

1.1.2003

1.1.2004

EN 681-3:2000/A1:2002

Note 3

1.1.2003

1.1.2004

CEN

EN 681-4:2000

Elastomeric seals - Materials requirements for pipe joint seals used in water and drainage applications - Part 4: Cast polyurethane sealing elements

 

1.1.2003

1.1.2004

EN 681-4:2000/A1:2002

Note 3

1.1.2003

1.1.2004

CEN

EN 682:2002

Elastomeric Seals - Materials requirements for seals used in pipes and fittings carrying gas and hydrocarbon fluids

 

1.10.2002

1.12.2003

CEN

EN 771-1:2003

Specification for masonry units - Part 1: Clay masonry units

 

1.4.2005

1.4.2006

EN 771-1:2003/A1:2005

Note 3

1.4.2005

1.4.2006

CEN

EN 771-2:2003

Specification for masonry units - Part 2: Calcium silicate masonry units

EN 771-2:2000

1.4.2005

1.4.2006

EN 771-2:2003/A1:2005

Note 3

1.4.2005

1.4.2006

CEN

EN 771-3:2003

Specification for masonry units - Part 3: Aggregate concrete masonry units (Dense and light-weight aggregates)

 

1.4.2005

1.4.2006

EN 771-3:2003/A1:2005

Note 3

1.4.2005

1.4.2006

CEN

EN 771-4:2003

Specification for masonry units - Part 4: Autoclaved aerated concrete masonry units

 

1.4.2005

1.4.2006

EN 771-4:2003/A1:2005

Note 3

1.4.2005

1.4.2006

CEN

EN 771-5:2003

Specification for masonry units - Part 5: Manufactured stone masonry units

 

1.4.2005

1.4.2006

EN 771-5:2003/A1:2005

Note 3

1.4.2005

1.4.2006

CEN

EN 771-6:2005

Specification for masonry units - Part 6: Natural stone masonry units

 

1.8.2006

1.8.2007

CEN

EN 777-1:2009

Multi-burner gas-fired overhead radiant tube heater systems for non-domestic use - Part 1: System D - Safety

 

1.11.2009

1.11.2010

CEN

EN 777-2:2009

Multi-burner gas-fired overhead radiant tube heater systems for non-domestic use - Part 2: System E - Safety

 

1.11.2009

1.11.2010

CEN

EN 777-3:2009

Multi-burner gas-fired overhead radiant tube heater systems for non domestic use - Part 3: System F - Safety

 

1.11.2009

1.11.2010

CEN

EN 777-4:2009

Multi-burner gas-fired overhead radiant tube heater systems for non-domestic use - Part 4: System H - Safety

 

1.11.2009

1.11.2010

CEN

EN 778:2009

Domestic gas-fired forced convection air heaters for space heating not exceeding a net heat input of 70 kW, without a fan to assist transportation of combustion air and/or combustion products

 

1.8.2010

1.8.2011

CEN

EN 845-1:2003+A1:2008

Specification for ancillary components for masonry - Part 1: Ties, tension straps, hangers and brackets

EN 845-1:2003

1.1.2009

1.1.2010

CEN

EN 845-2:2003

Specification for ancillary components for masonry - Part 2: Lintels

 

1.2.2004

1.4.2006

CEN

EN 845-3:2003+A1:2008

Specification for ancillary components for masonry - Part 3: Bed joint reinforcement of steel meshwork

EN 845-3:2003

1.1.2009

1.1.2010

CEN

EN 858-1:2002

Separator systems for light liquids (e.g. oil and petrol) - Part 1: Principles of product design, performance and testing, marking and quality control

 

1.9.2005

1.9.2006

EN 858-1:2002/A1:2004

Note 3

1.9.2005

1.9.2006

CEN

EN 877:1999

Cast iron pipes and fittings, their joints and accessories for the evacuation of water from buildings - Requirements, test methods and quality assurance

 

1.1.2008

1.9.2009

EN 877:1999/A1:2006

Note 3

1.1.2008

1.9.2009

EN 877:1999/A1:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 934-2:2009

Admixtures for concrete, mortar and grout - Part 2: Concrete admixtures - Definitions, requirements, conformity, marking and labelling

EN 934-2:2001

1.3.2010

1.3.2011

CEN

EN 934-3:2009

Admixtures for concrete, mortar and grout - Part 3: Admixtures for masonry mortar - Definitions, requirements, conformity and marking and labelling

EN 934-3:2003

1.5.2010

1.5.2011

CEN

EN 934-4:2009

Admixtures for concrete, mortar and grout - Part 4: Admixtures for grout for prestressing tendons - Definitions, requirements, conformity, marking and labelling

EN 934-4:2001

1.3.2010

1.3.2011

CEN

EN 934-5:2007

Admixtures for concrete, mortar and grout - Part 5: Admixtures for sprayed concrete - Definitions, requirements, conformity, marking and labelling

 

1.1.2009

1.1.2010

CEN

EN 969:2009

Ductile iron pipes, fittings, accessories and their joints for gas pipelines - Requirements and test methods

 

1.1.2010

1.1.2011

CEN

EN 997:2003

WC pans and WC suites with integral trap

 

1.12.2004

1.12.2006

EN 997:2003/A1:2006

Note 3

1.1.2008

1.1.2009

CEN

EN 998-1:2003

Specification for mortar for masonry - Part 1: Rendering and plastering mortar

 

1.2.2004

1.2.2005

EN 998-1:2003/AC:2005

 

1.6.2006

1.6.2006

CEN

EN 998-2:2003

Specification for mortar for masonry - Part 2: Masonry mortar

 

1.2.2004

1.2.2005

CEN

EN 1020:2009

Non-domestic forced convection gas-fired air heaters for space heating not exceeding a net heat input of 300 kW incorporating a fan to assist transportation of combustion air or combustion products

 

1.8.2010

1.8.2011

CEN

EN 1036-2:2008

Glass in building - Mirrors from silver-coated float glass for internal use - Part 2: Evaluation of conformity; product standard

 

1.1.2009

1.1.2010

CEN

EN 1051-2:2007

Glass in building - Glass blocks and glass pavers - Part 2: Evaluation of conformity/Product standard

 

1.1.2009

1.1.2010

CEN

EN 1057:2006+A1:2010

Copper and copper alloys - Seamless, round copper tubes for water and gas in sanitary and heating applications

EN 1057:2006

1.12.2010

1.12.2010

CEN

EN 1096-4:2004

Glass in building - Coated glass - Part 4: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 1123-1:1999

Pipes and fittings of longitudinally welded hot-dip galvanized steel pipes with spigot and socket for waste water systems - Part 1: Requirements, testing, quality control

 

1.6.2005

1.6.2006

EN 1123-1:1999/A1:2004

Note 3

1.6.2005

1.6.2006

CEN

EN 1124-1:1999

Pipes and fittings of longitudinally welded stainless steel pipes with spigot and socket for waste water systems - Part 1: Requirements, testing, quality control

 

1.6.2005

1.6.2006

EN 1124-1:1999/A1:2004

Note 3

1.6.2005

1.6.2006

CEN

EN 1125:2008

Building hardware - Panic exit devices operated by a horizontal bar, for use on escape routes - Requirements and test methods

EN 1125:1997

1.1.2009

1.1.2010

CEN

EN 1154:1996

Building hardware - Controlled door closing devices - Requirements and test methods

 

1.10.2003

1.10.2004

EN 1154:1996/A1:2002

Note 3

1.10.2003

1.10.2004

EN 1154:1996/A1:2002/AC:2006

 

1.1.2010

1.1.2010

CEN

EN 1155:1997

Building hardware - Electrically powered hold-open devices for swing doors - Requirements and test methods

 

1.10.2003

1.10.2004

EN 1155:1997/A1:2002

Note 3

1.10.2003

1.10.2004

EN 1155:1997/A1:2002/AC:2006

 

1.1.2010

1.1.2010

CEN

EN 1158:1997

Building hardware - Door coordinator devices - Requirements and test methods

 

1.10.2003

1.10.2004

EN 1158:1997/A1:2002

Note 3

1.10.2003

1.10.2004

EN 1158:1997/A1:2002/AC:2006

 

1.6.2006

1.6.2006

CEN

EN 1168:2005+A2:2009

Precast concrete products - Hollow core slabs

EN 1168:2005+A1:2008

1.12.2009

1.12.2010

CEN

EN 1279-5:2005+A1:2008

Glass in building - Insulating glass units - Part 5: Evaluation of conformity

EN 1279-5:2005

1.9.2009

1.9.2010

CEN

EN 1304:2005

Clay roofing tiles and fittings - Product definitions and specifications

 

1.2.2006

1.2.2007

CEN

EN 1317-5:2007+A1:2008

Road restraint systems - Part 5: Product requirements and evaluation of conformity for vehicle restraint systems

EN 1317-5:2007

1.4.2009

1.1.2011

CEN

EN 1319:2009

Domestic gas-fired forced convection air heaters for space heating, with fan-assisted burners not exceeding a net heat input of 70 kW

 

1.10.2010

1.10.2011

CEN

EN 1337-3:2005

Structural bearings - Part 3: Elastomeric bearings

 

1.1.2006

1.1.2007

CEN

EN 1337-4:2004

Structural bearings - Part 4: Roller bearings

 

1.2.2005

1.2.2006

EN 1337-4:2004/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 1337-5:2005

Structural bearings - Part 5: Pot bearings

 

1.1.2006

1.1.2007

CEN

EN 1337-6:2004

Structural bearings - Part 6: Rocker bearings

 

1.2.2005

1.2.2006

CEN

EN 1337-7:2004

Structural bearings - Part 7: Spherical and cylindrical PTFE bearings

EN 1337-7:2000

1.12.2004

1.6.2005

CEN

EN 1337-8:2007

Structural bearings - Part 8: Guide Bearings and Restraint Bearings

 

1.1.2009

1.1.2010

CEN

EN 1338:2003

Concrete paving blocks - Requirements and test methods

 

1.3.2004

1.3.2005

EN 1338:2003/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 1339:2003

Concrete paving flags - Requirements and test methods

 

1.3.2004

1.3.2005

EN 1339:2003/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 1340:2003

Concrete kerb units - Requirements and test methods

 

1.2.2004

1.2.2005

EN 1340:2003/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 1341:2001

Slabs of natural stone for external paving - Requirements and test methods

 

1.10.2002

1.10.2003

CEN

EN 1342:2001

Setts of natural stone for external paving - Requirements and test methods

 

1.10.2002

1.10.2003

CEN

EN 1343:2001

Kerbs of natural stone for external paving - Requirements and test methods

 

1.10.2002

1.10.2003

CEN

EN 1344:2002

Clay pavers - Requirements and test methods

 

1.1.2003

1.1.2004

CEN

EN 1423:1997

Road marking materials - Drop on materials - Glass beads, antiskid aggregates and mixtures of the two

 

1.5.2004

1.5.2005

EN 1423:1997/A1:2003

Note 3

1.5.2004

1.5.2004

CEN

EN 1433:2002

Drainage channels for vehicular and pedestrian areas - Classification, design and testing requirements, marking and evaluation of conformity

 

1.8.2003

1.8.2004

EN 1433:2002/A1:2005

Note 3

1.1.2006

1.1.2006

CEN

EN 1457:1999

Chimneys - Clay/Ceramic Flue Liners - Requirements and test methods

 

1.8.2003

1.8.2004

EN 1457:1999/A1:2002

Note 3

1.8.2003

1.8.2004

EN 1457:1999/AC:2006

 

1.1.2007

1.1.2007

EN 1457:1999/A1:2002/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 1463-1:2009

Road marking materials - Retroreflecting road studs - Part 1: Initial performance requirements

EN 1463-1:1997

1.1.2010

1.1.2011

CEN

EN 1469:2004

Natural stone products - Slabs for cladding - Requirements

 

1.7.2005

1.7.2006

CEN

EN 1504-2:2004

Products and systems for the protection and repair of concrete structures - Definitions, requirements, quality control and evaluation of conformity - Part 2: Surface protection systems for concrete

 

1.9.2005

1.1.2009

CEN

EN 1504-3:2005

Products and systems for the protection and repair of concrete structures - Definitions, requirements, quality control and evaluation of conformity - Part 3: Structural and non-structural repair

 

1.10.2006

1.1.2009

CEN

EN 1504-4:2004

Products and systems for the protection and repair of concrete structures - Definitions, requirements, quality control and evaluation of conformity - Part 4: Structural bonding

 

1.9.2005

1.1.2009

CEN

EN 1504-5:2004

Products and systems for the protection and repair of concrete structures - Definitions, requirements, quality control and evaluation of conformity - Part 5: Concrete injection

 

1.10.2005

1.1.2009

CEN

EN 1504-6:2006

Products and systems for the protection and repair of concrete structures - Definitions, requirements, quality control and evaluation of conformity - Part 6: Anchoring of reinforcing steel bar

 

1.6.2007

1.1.2009

CEN

EN 1504-7:2006

Products and systems for the protection and repair of concrete structures - Definitions, requirements, quality control and evaluation of conformity - Part 7: Reinforcement corrosion protection

 

1.6.2007

1.1.2009

CEN

EN 1520:2002

Prefabricated reinforced components of lightweight aggregate concrete with open structure

 

1.9.2003

1.9.2004

EN 1520:2002/AC:2003

 

1.8.2009

1.8.2009

CEN

EN 1748-1-2:2004

Glass in building - Special basic products - Borosilicate glasses - Part 1-2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 1748-2-2:2004

Glass in building - Special basic products - Glass ceramics - Part 2-2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 1806:2006

Chimneys - Clay/ceramic flue blocks for single wall chimneys - Requirements and test methods

 

1.5.2007

1.5.2008

CEN

EN 1825-1:2004

Grease separators - Part 1: Principles of design, performance and testing, marking and quality control

 

1.9.2005

1.9.2006

EN 1825-1:2004/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 1856-1:2009

Chimneys - Requirements for metal chimneys - Part 1: System chimney products

EN 1856-1:2003

1.3.2010

1.3.2011

CEN

EN 1856-2:2009

Chimneys - Requirements for metal chimneys - Part 2: Metal flue liners and connecting flue pipes

EN 1856-2:2004

1.3.2010

1.3.2011

CEN

EN 1857:2003+A1:2008

Chimneys - Components - Concrete flue liners

EN 1857:2003

1.1.2009

1.1.2010

CEN

EN 1858:2008

Chimneys - Components - Concrete flue blocks

EN 1858:2003

1.9.2009

1.9.2010

CEN

EN 1863-2:2004

Glass in building - Heat strengthened soda lime silicate glass - Part 2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 1873:2005

Prefabricated accessories for roofing - Individual roof lights of plastics - Product specification and test methods

 

1.10.2006

1.10.2009

CEN

EN 1916:2002

Concrete pipes and fittings, unreinforced, steel fibre and reinforced

 

1.8.2003

23.11.2004

EN 1916:2002/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 1917:2002

Concrete manholes and inspection chambers, unreinforced, steel fibre and reinforced

 

1.8.2003

23.11.2004

EN 1917:2002/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 1935:2002

Building hardware - Single-axis hinges - Requirements and test methods

 

1.10.2002

1.12.2003

EN 1935:2002/AC:2003

 

1.1.2007

1.1.2007

CEN

EN 10025-1:2004

Hot rolled products of structural steels - Part 1: General technical delivery conditions

 

1.9.2005

1.9.2006

CEN

EN 10088-4:2009

Stainless steels - Part 4: Technical delivery conditions for sheet/plate and strip of corrosion resisting steels for construction purposes

 

1.2.2010

1.2.2011

CEN

EN 10088-5:2009

Stainless steels - Part 5: Technical delivery conditions for bars, rods, wire, sections and bright products of corrosion resisting steels for construction purposes

 

1.1.2010

1.1.2011

CEN

EN 10210-1:2006

Hot finished structural hollow sections of non-alloy and fine grain steels - Part 1: Technical delivery conditions

 

1.2.2007

1.2.2008

CEN

EN 10219-1:2006

Cold formed welded structural hollow sections of non-alloy and fine grain steels - Part 1: Technical delivery conditions

 

1.2.2007

1.2.2008

CEN

EN 10224:2002

Non-alloy steel tubes and fittings for the conveyance of aqueous liquids including water for human consumption - Technical delivery conditions

 

1.4.2006

1.4.2007

EN 10224:2002/A1:2005

Note 3

1.4.2006

1.4.2007

CEN

EN 10255:2004+A1:2007

Non-Alloy steel tubes suitable for welding and threading - Technical delivery conditions

 

1.1.2010

1.1.2011

CEN

EN 10311:2005

Joints for the connection of steel tubes and fittings for the conveyance of water and other aqueous liquids

 

1.3.2006

1.3.2007

CEN

EN 10312:2002

Welded stainless steel tubes for the conveyance of aqueous liquids including water for human consumption - Technical delivery conditions

 

1.4.2006

1.4.2007

EN 10312:2002/A1:2005

Note 3

1.4.2006

1.4.2007

CEN

EN 10340:2007

Steel castings for structural uses

 

1.1.2010

1.1.2011

EN 10340:2007/AC:2008

 

1.1.2010

1.1.2010

CEN

EN 10343:2009

Steels for quenching and tempering for construction purposes - Technical delivery conditions

 

1.1.2010

1.1.2011

CEN

EN 12004:2007

Adhesives for tiles - Requirements, evaluation of conformity, classification and designation

EN 12004:2001

1.6.2008

1.6.2010

CEN

EN 12050-1:2001

Wastewater lifting plants for buildings and sites - Principles of construction and testing - Part 1: Lifting plants for wastewater containing faecal matter

 

1.11.2001

1.11.2002

CEN

EN 12050-2:2000

Wastewater lifting plants for buildings and sites - Principles of construction and testing - Part 2: Lifting plants for faecal-free wastewater

 

1.10.2001

1.10.2002

CEN

EN 12050-3:2000

Wastewater lifting plants for buildings and sites - Principles of construction and testing - Part 3: Lifting plants for wastewater containing faecal matter for limited applications

 

1.10.2001

1.10.2002

CEN

EN 12050-4:2000

Wastewater lifting plants for buildings and sites - Principles of construction and testing - Part 4: Non-return valves for faecal-free wastewater and wastewater containing faecal matter

 

1.10.2001

1.10.2002

CEN

EN 12057:2004

Natural stone products - Modular tiles - Requirements

 

1.9.2005

1.9.2006

CEN

EN 12058:2004

Natural stone products - Slabs for floors and stairs - Requirements

 

1.9.2005

1.9.2006

CEN

EN 12094-1:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 1: Requirements and test methods for electrical automatic control and delay devices

 

1.2.2004

1.5.2006

CEN

EN 12094-2:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 2: Requirements and test methods for non-electrical automatic control and delay devices

 

1.2.2004

1.5.2006

CEN

EN 12094-3:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 3: Requirements and test methods for manual triggering and stop devices

 

1.1.2004

1.9.2005

CEN

EN 12094-4:2004

Fixed firefighting systems - Components for gas extinguishing systems - Part 4: Requirements and test methods for container valve assemblies and their actuators

 

1.5.2005

1.8.2007

CEN

EN 12094-5:2006

Fixed firefighting systems - Components for gas extinguishing systems - Part 5: Requirements and test methods for high and low pressure selector valves and their actuators

EN 12094-5:2000

1.2.2007

1.5.2009

CEN

EN 12094-6:2006

Fixed firefighting systems - Components for gas extinguishing systems - Part 6: Requirements and test methods for non-electrical disable devices

EN 12094-6:2000

1.2.2007

1.5.2009

CEN

EN 12094-7:2000

Fixed firefighting systems - Components for gas extinguishing systems - Part 7: Requirements and test methods for nozzles for CO2 systems

 

1.10.2001

1.4.2004

EN 12094-7:2000/A1:2005

Note 3

1.11.2005

1.11.2006

CEN

EN 12094-8:2006

Fixed firefighting systems - Components for gas extinguishing systems - Part 8: Requirements and test methods for connectors

 

1.2.2007

1.5.2009

CEN

EN 12094-9:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 9: Requirements and test methods for special fire detectors

 

1.1.2004

1.9.2005

CEN

EN 12094-10:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 10: Requirements and test methods for pressure gauges and pressure switches

 

1.2.2004

1.5.2006

CEN

EN 12094-11:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 11: Requirements and test methods for mechanical weighing devices

 

1.1.2004

1.9.2005

CEN

EN 12094-12:2003

Fixed firefighting systems - Components for gas extinguishing systems - Part 12: Requirements and test methods for pneumatic alarm devices

 

1.1.2004

1.9.2005

CEN

EN 12094-13:2001

Fixed firefighting systems - Components for gas extinguishing systems - Part 13: Requirements and test methods for check valves and non-return valves

 

1.1.2002

1.4.2004

EN 12094-13:2001/AC:2002

 

1.1.2010

1.1.2010

CEN

EN 12101-1:2005

Smoke and heat control systems - Part 1: Specification for smoke barriers

 

1.6.2006

1.9.2008

EN 12101-1:2005/A1:2006

Note 3

1.12.2006

1.9.2008

CEN

EN 12101-2:2003

Smoke and heat control systems - Part 2: Specification for natural smoke and heat exhaust ventilators

 

1.4.2004

1.9.2006

CEN

EN 12101-3:2002

Smoke and heat control systems - Part 3: Specification for powered smoke and heat exhaust ventilators

 

1.4.2004

1.4.2005

EN 12101-3:2002/AC:2005

 

1.1.2006

1.1.2006

CEN

EN 12101-6:2005

Smoke and heat control systems - Part 6: Specification for pressure differential systems - Kits

 

1.4.2006

1.4.2007

EN 12101-6:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 12101-10:2005

Smoke and heat control systems - Part 10: Power supplies

 

1.10.2006

1.5.2012

EN 12101-10:2005/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 12150-2:2004

Glass in building - Thermally toughened soda lime silicate safety glass - Part 2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 12209:2003

Building hardware - Locks and latches - Mechanically operated locks, latches and locking plates - Requirements and test methods

 

1.12.2004

1.6.2006

EN 12209:2003/AC:2005

 

1.6.2006

1.6.2006

CEN

EN 12259-1:1999 + A1:2001

Fixed firefighting systems - Components for sprinkler and water spray systems - Part 1: Sprinklers

 

1.4.2002

1.9.2005

EN 12259-1:1999 + A1:2001/A2:2004

Note 3

1.3.2005

1.3.2006

EN 12259-1:1999 + A1:2001/A3:2006

Note 3

1.11.2006

1.11.2007

CEN

EN 12259-2:1999

Fixed firefighting systems - Components for sprinkler and water spray systems - Part 2: Wet alarm valve assemblies

 

1.1.2002

1.8.2007

EN 12259-2:1999/A1:2001

Note 3

1.1.2002

1.8.2007

EN 12259-2:1999/A2:2005

Note 3

1.9.2006

1.8.2007

EN 12259-2:1999/AC:2002

 

1.6.2005

1.6.2005

CEN

EN 12259-3:2000

Fixed firefighting systems - Components for automatic sprinkler and water spray systems - Part 3: Dry alarm valve assemblies

 

1.1.2002

1.8.2007

EN 12259-3:2000/A1:2001

Note 3

1.1.2002

1.8.2007

EN 12259-3:2000/A2:2005

Note 3

1.9.2006

1.8.2007

CEN

EN 12259-4:2000

Fixed firefighting systems - Components for sprinkler and water spray systems - Part 4: Water motor alarms

 

1.1.2002

1.4.2004

EN 12259-4:2000/A1:2001

Note 3

1.1.2002

1.4.2004

CEN

EN 12259-5:2002

Fixed firefighting systems - Components for sprinkler and water spray systems - Part 5: Water flow detectors

 

1.7.2003

1.9.2005

CEN

EN 12271:2006

Surface dressing - Requirements

 

1.1.2008

1.1.2011

CEN

EN 12273:2008

Slurry surfacing - Requirements

 

1.1.2009

1.1.2011

CEN

EN 12285-2:2005

Workshop fabricated steel tanks - Part 2: Horizontal cylindrical single skin and double skin tanks for the aboveground storage of flammable and non-flammable water polluting liquids

 

1.1.2006

1.1.2008

CEN

EN 12326-1:2004

Slate and stone products for discontinuous roofing and cladding - Part 1: Product specification

 

1.5.2005

1.5.2008

CEN

EN 12337-2:2004

Glass in building - Chemically strengthened soda lime silicate glass - Part 2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 12352:2006

Traffic control equipment - Warning and safety light devices

 

1.2.2007

1.2.2008

CEN

EN 12368:2006

Traffic control equipment - Signal heads

 

1.2.2007

1.2.2008

CEN

EN 12380:2002

Air admittance valves for drainage systems - Requirements, tests methods and evaluation of conformity

 

1.10.2003

1.10.2004

CEN

EN 12446:2003

Chimneys - Components - Concrete outer wall elements

 

1.2.2004

1.2.2005

CEN

EN 12467:2004

Fibre-cement flat sheets - Product specification and test methods

 

1.1.2006

1.1.2007

EN 12467:2004/A1:2005

Note 3

1.1.2006

1.1.2007

EN 12467:2004/A2:2006

Note 3

1.7.2007

1.7.2008

CEN

EN 12566-1:2000

Small wastewater treatment systems for up to 50 PT - Part 1: Prefabricated septic tanks

 

1.12.2004

1.12.2005

EN 12566-1:2000/A1:2003

Note 3

1.12.2004

1.12.2005

CEN

EN 12566-3:2005+A1:2009

Small wastewater treatment systems for up to 50 PT - Part 3: Packaged and/or site assembled domestic wastewater treatment plants

EN 12566-3:2005

1.11.2009

1.11.2010

CEN

EN 12566-4:2007

Small wastewater treatment systems for up to 50 PT - Part 4: Septic tanks assembled in situ from prefabricated kits

 

1.1.2009

1.1.2010

CEN

EN 12591:2009

Bitumen and bituminous binders - Specifications for paving grade bitumens

 

1.1.2010

1.1.2011

CEN

EN 12620:2002+A1:2008

Aggregates for concrete

EN 12620:2002

1.1.2009

1.1.2010

CEN

EN 12676-1:2000

Anti-glare systems for roads - Part 1: Performance and characteristics

 

1.2.2004

1.2.2006

EN 12676-1:2000/A1:2003

Note 3

1.2.2004

1.2.2006

CEN

EN 12737:2004+A1:2007

Precast concrete products - Floor slats for livestock

 

1.1.2009

1.1.2010

CEN

EN 12764:2004+A1:2008

Sanitary appliances - Specification for whirlpool baths

EN 12764:2004

1.1.2009

1.1.2010

CEN

EN 12794:2005+A1:2007

Precast concrete products - Foundation piles

EN 12794:2005

1.2.2008

1.2.2009

EN 12794:2005+A1:2007/AC:2008

 

1.8.2009

1.8.2009

CEN

EN 12809:2001

Residential independent boilers fired by solid fuel - Nominal heat output up to 50 kW - Requirements and test methods

 

1.7.2005

1.7.2007

EN 12809:2001/A1:2004

Note 3

1.7.2005

1.7.2007

EN 12809:2001/AC:2006

 

1.1.2008

1.1.2008

EN 12809:2001/A1:2004/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 12815:2001

Residential cookers fired by solid fuel - Requirements and test methods

 

1.7.2005

1.7.2007

EN 12815:2001/A1:2004

Note 3

1.7.2005

1.7.2007

EN 12815:2001/AC:2006

 

1.1.2007

1.1.2007

EN 12815:2001/A1:2004/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 12839:2001

Precast concrete products - Elements for fences

 

1.3.2002

1.3.2003

CEN

EN 12843:2004

Precast concrete products - Masts and poles

 

1.9.2005

1.9.2007

CEN

EN 12859:2008

Gypsum blocks - Definitions, requirements and test methods

EN 12859:2001

1.1.2009

1.1.2010

CEN

EN 12860:2001

Gypsum based adhesives for gypsum blocks - Definitions, requirements and test methods

 

1.4.2002

1.4.2003

EN 12860:2001/AC:2002

 

1.1.2010

1.1.2010

CEN

EN 12878:2005

Pigments for the colouring of building materials based on cement and/or lime - Specifications and methods of test

 

1.3.2006

1.3.2007

EN 12878:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 12899-1:2007

Fixed, vertical road traffic signs - Part 1: Fixed signs

 

1.1.2009

1.1.2013

CEN

EN 12899-2:2007

Fixed, vertical road traffic signs - Part 2: Transilluminated traffic bollards (TTB)

 

1.1.2009

1.1.2013

CEN

EN 12899-3:2007

Fixed, vertical road traffic signs - Part 3: Delineator posts and retroreflectors

 

1.1.2009

1.1.2013

CEN

EN 12951:2004

Prefabricated accessories for roofing - Permanently fixed roof ladders - Product specification and test methods

 

1.9.2005

1.9.2006

CEN

EN 12966-1:2005+A1:2009

Road vertical signs - Variable message traffic signs - Part 1: Product standard

EN 12966-1:2005

1.8.2010

1.8.2010

CEN

EN 13024-2:2004

Glass in building - Thermally toughened borosilicate safety glass - Part 2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 13043:2002

Aggregates for bituminous mixtures and surface treatments for roads, airfields and other trafficked areas

 

1.7.2003

1.6.2004

EN 13043:2002/AC:2004

 

1.6.2006

1.6.2006

CEN

EN 13055-1:2002

Lightweight aggregates - Part 1: Lightweight aggregates for concrete, mortar and grout

 

1.3.2003

1.6.2004

EN 13055-1:2002/AC:2004

 

1.1.2010

1.1.2010

CEN

EN 13055-2:2004

Lightweight aggregates - Part 2: Lightweight aggregates for bituminous mixtures and surface treatments and for unbound and bound applications

 

1.5.2005

1.5.2006

CEN

EN 13063-1:2005+A1:2007

Chimneys - System chimneys with clay/ceramic flue liners - Part 1: Requirements and test methods for sootfire resistance

EN 13063-1:2005

1.5.2008

1.5.2009

CEN

EN 13063-2:2005+A1:2007

Chimneys - System chimneys with clay/ceramic flue liners - Part 2: Requirements and test methods under wet conditions

EN 13063-2:2005

1.5.2008

1.5.2009

CEN

EN 13063-3:2007

Chimneys - System chimneys with clay/ceramic flue liners - Part 3: Requirements and test methods for air flue system chimneys

 

1.5.2008

1.5.2009

CEN

EN 13069:2005

Chimneys - Clay/ceramic outer walls for system chimneys - Requirements and test methods

 

1.5.2006

1.5.2007

CEN

EN 13084-5:2005

Free-standing chimneys - Part 5: Material for brick liners - Product specifications

 

1.4.2006

1.4.2007

EN 13084-5:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 13084-7:2005

Free-standing chimneys - Part 7: Product specifications of cylindrical steel fabrications for use in single wall steel chimneys and steel liners

 

1.8.2006

1.8.2007

EN 13084-7:2005/AC:2009

 

1.8.2009

1.8.2009

CEN

EN 13101:2002

Steps for underground man entry chambers - Requirements, marking, testing and evaluation of conformity

 

1.8.2003

1.8.2004

CEN

EN 13108-1:2006

Bituminous mixtures - Material specifications - Part 1: Asphalt Concrete

 

1.3.2007

1.3.2008

EN 13108-1:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13108-2:2006

Bituminous mixtures - Material specifications - Part 2: Asphalt Concrete for very thin layers

 

1.3.2007

1.3.2008

EN 13108-2:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13108-3:2006

Bituminous mixtures - Material specifications - Part 3: Soft Asphalt

 

1.3.2007

1.3.2008

EN 13108-3:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13108-4:2006

Bituminous mixtures - Material specifications - Part 4: Hot Rolled Asphalt

 

1.3.2007

1.3.2008

EN 13108-4:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13108-5:2006

Bituminous mixtures - Material specifications - Part 5: Stone Mastic Asphalt

 

1.3.2007

1.3.2008

EN 13108-5:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13108-6:2006

Bituminous mixtures - Material specifications - Part 6: Mastic Asphalt

 

1.3.2007

1.3.2008

EN 13108-6:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13108-7:2006

Bituminous mixtures - Material specifications - Part 7: Porous Asphalt

 

1.3.2007

1.3.2008

EN 13108-7:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 13139:2002

Aggregates for mortar

 

1.3.2003

1.6.2004

EN 13139:2002/AC:2004

 

1.1.2010

1.1.2010

CEN

EN 13160-1:2003

Leak detection systems - Part 1: General principles

 

1.3.2004

1.3.2005

CEN

EN 13162:2008

Thermal insulation products for buildings - Factory made mineral wool (MW) products - Specification

EN 13162:2001

1.9.2009

1.9.2010

CEN

EN 13163:2008

Thermal insulation products for buildings - Factory made products of expanded polystyrene (EPS) - Specification

EN 13163:2001

1.9.2009

1.9.2010

CEN

EN 13164:2008

Thermal insulation products for buildings - Factory made products of extruded polystyrene foam (XPS) - Specification

EN 13164:2001

1.9.2009

1.9.2010

CEN

EN 13165:2008

Thermal insulation products for buildings - Factory made rigid polyurethane foam (PUR) products - Specification

EN 13165:2001

1.9.2009

1.9.2010

CEN

EN 13166:2008

Thermal insulation products for buildings - Factory made products of phenolic foam (PF) - Specification

EN 13166:2001

1.9.2009

1.9.2010

CEN

EN 13167:2008

Thermal insulation products for buildings - Factory made cellular glass (CG) products - Specification

EN 13167:2001

1.9.2009

1.9.2010

CEN

EN 13168:2008

Thermal insulation products for buildings - Factory made wood wool (WW) products - Specification

EN 13168:2001

1.9.2009

1.9.2010

CEN

EN 13169:2008

Thermal insulation products for buildings - Factory made products of expanded perlite (EPB) - Specification

EN 13169:2001

1.9.2009

1.9.2010

CEN

EN 13170:2008

Thermal insulation products for buildings - Factory made products of expanded cork (ICB) - Specification

EN 13170:2001

1.9.2009

1.9.2010

CEN

EN 13171:2008

Thermal insulating products for buildings - Factory made wood fibre (WF) products - Specification

EN 13171:2001

1.9.2009

1.9.2010

CEN

EN 13224:2004+A1:2007

Precast concrete products - Ribbed floor elements

EN 13224:2004

1.3.2008

1.3.2009

CEN

EN 13225:2004

Precast concrete products - Linear structural elements

 

1.9.2005

1.9.2007

EN 13225:2004/AC:2006

 

1.1.2008

1.1.2008

CEN

EN 13229:2001

Inset appliances including open fires fired by solid fuels - Requirements and test methods

 

1.7.2005

1.7.2007

EN 13229:2001/A1:2003

Note 3

1.6.2006

1.6.2007

EN 13229:2001/A2:2004

Note 3

1.7.2005

1.7.2007

EN 13229:2001/AC:2006

 

1.7.2007

1.7.2007

EN 13229:2001/A2:2004/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 13240:2001

Room heaters fired by solid fuel - Requirements and test methods

 

1.7.2005

1.7.2007

EN 13240:2001/A2:2004

Note 3

1.7.2005

1.7.2007

EN 13240:2001/AC:2006

 

1.1.2007

1.1.2007

EN 13240:2001/A2:2004/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 13241-1:2003

Industrial, commercial and garage doors and gates - Product standard - Part 1: Products without fire resistance or smoke control characteristics

 

1.5.2004

1.5.2005

CEN

EN 13242:2002+A1:2007

Aggregates for unbound and hydraulically bound materials for use in civil engineering work and road construction

EN 13242:2002

1.1.2009

1.1.2010

CEN

EN 13245-2:2008

Plastics - Unplasticized poly(vinyl chloride) (PVC-U) profiles for building applications - Part 2: PVC-U profiles and PVC-UE profiles for internal and external wall and ceiling finishes

 

1.7.2010

1.7.2011

EN 13245-2:2008/AC:2009

 

1.7.2010

1.7.2010

CEN

EN 13249:2000

Geotextiles and geotextile-related products - Characteristics required for use in the construction of roads and other trafficked areas (excluding railways and asphalt inclusion)

 

1.10.2001

1.10.2002

EN 13249:2000/A1:2005

Note 3

1.11.2005

1.11.2006

CEN

EN 13250:2000

Geotextiles and geotextile-related products - Characteristics required for use in the construction of railways

 

1.10.2001

1.10.2002

EN 13250:2000/A1:2005

Note 3

1.6.2006

1.6.2007

CEN

EN 13251:2000

Geotextiles and geotextile-related products - Characteristics required for use in earthworks, foundations and retaining structures

 

1.10.2001

1.10.2002

EN 13251:2000/A1:2005

Note 3

1.6.2006

1.6.2007

CEN

EN 13252:2000

Geotextiles and geotextile-related products - Characteristics required for use in drainage systems

 

1.10.2001

1.10.2002

EN 13252:2000/A1:2005

Note 3

1.6.2006

1.6.2007

CEN

EN 13253:2000

Geotextiles and geotextile-related products - Characteristics required for use in erosion control works (coastal protection, bank revetments)

 

1.10.2001

1.10.2002

EN 13253:2000/A1:2005

Note 3

1.6.2006

1.6.2007

CEN

EN 13254:2000

Geotextiles and geotextile-related products - Characteristics required for use in the construction of reservoirs and dams

 

1.10.2001

1.10.2002

EN 13254:2000/A1:2005

Note 3

1.6.2006

1.6.2007

EN 13254:2000/AC:2003

 

1.6.2006

1.6.2006

CEN

EN 13255:2000

Geotextiles and geotextile-related products - Characteristics required for use in the construction of canals

 

1.10.2001

1.10.2002

EN 13255:2000/A1:2005

Note 3

1.6.2006

1.6.2007

EN 13255:2000/AC:2003

 

1.6.2006

1.6.2006

CEN

EN 13256:2000

Geotextiles and geotextile-related products - Characteristics required for use in the construction of tunnels and underground structures

 

1.10.2001

1.10.2002

EN 13256:2000/A1:2005

Note 3

1.6.2006

1.6.2007

EN 13256:2000/AC:2003

 

1.6.2006

1.6.2006

CEN

EN 13257:2000

Geotextiles and geotextile-related products - Characteristics required for use in solid waste disposals

 

1.10.2001

1.10.2002

EN 13257:2000/A1:2005

Note 3

1.6.2006

1.6.2007

EN 13257:2000/AC:2003

 

1.6.2006

1.6.2006

CEN

EN 13263-1:2005+A1:2009

Silica fume for concrete - Part 1: Definitions, requirements and conformity criteria

EN 13263-1:2005

1.1.2010

1.1.2011

CEN

EN 13265:2000

Geotextiles and geotextile-related products - Characteristics required for use in liquid waste containment projects

 

1.10.2001

1.10.2002

EN 13265:2000/A1:2005

Note 3

1.6.2006

1.6.2007

EN 13265:2000/AC:2003

 

1.6.2006

1.6.2006

CEN

EN 13279-1:2008

Gypsum binders and gypsum plasters - Part 1: Definitions and requirements

EN 13279-1:2005

1.10.2009

1.10.2010

CEN

EN 13310:2003

Kitchen sinks - Functional requirements and test methods

 

1.2.2004

1.2.2006

CEN

EN 13341:2005

Thermoplastics static tanks for above ground storage of domestic heating oils, kerosene and diesel fuels - Blow moulded polyethylene, rotationally moulded polyethylene and polyamide 6 by anionic polymerization tanks - Requirements and test methods

 

1.1.2006

1.1.2009

CEN

EN 13361:2004

Geosynthetic barriers - Characteristics required for use in the construction of reservoirs and dams

 

1.9.2005

1.9.2006

EN 13361:2004/A1:2006

Note 3

1.6.2007

1.6.2008

CEN

EN 13362:2005

Geosynthetic Barriers - Characteristics required for use in the construction of canals

 

1.2.2006

1.2.2007

CEN

EN 13383-1:2002

Armourstone - Part 1: Specification

 

1.3.2003

1.6.2004

EN 13383-1:2002/AC:2004

 

1.1.2010

1.1.2010

CEN

EN 13407:2006

Wall-hung urinals - Functional requirements and test methods

 

1.1.2008

1.1.2009

CEN

EN 13450:2002

Aggregates for railway ballast

 

1.10.2003

1.6.2004

EN 13450:2002/AC:2004

 

1.1.2007

1.1.2007

CEN

EN 13454-1:2004

Binders, composite binders and factory made mixtures for floor screeds based on calcium sulfate - Part 1: Definitions and requirements

 

1.7.2005

1.7.2006

CEN

EN 13479:2004

Welding consumables - General product standard for filler metals and fluxes for fusion welding of metallic materials

 

1.10.2005

1.10.2006

CEN

EN 13491:2004

Geosynthetic barriers - Characteristics required for use as a fluid barrier in the construction of tunnels and underground structures

 

1.9.2005

1.9.2006

EN 13491:2004/A1:2006

Note 3

1.6.2007

1.6.2008

CEN

EN 13492:2004

Geosynthetic barriers - Characteristics required for use in the construction of liquid waste disposal sites, transfer stations or secondary containment

 

1.9.2005

1.9.2006

EN 13492:2004/A1:2006

Note 3

1.6.2007

1.6.2008

CEN

EN 13493:2005

Geosynthetic barriers - Characteristics required for use in the construction of solid waste storage and disposal sites

 

1.3.2006

1.3.2007

CEN

EN 13502:2002

Chimneys - Requirements and test methods for clay/ceramic flue terminals

 

1.8.2003

1.8.2004

CEN

EN 13561:2004+A1:2008

External blinds - Performance requirements including safety

EN 13561:2004

1.8.2009

1.8.2010

CEN

EN 13564-1:2002

Anti-flooding devices for buildings - Part 1: Requirements

 

1.5.2003

1.5.2004

CEN

EN 13616:2004

Overfill prevention devices for static tanks for liquid petroleum fuels

 

1.5.2005

1.5.2006

EN 13616:2004/AC:2006

 

1.6.2006

1.6.2006

CEN

EN 13658-1:2005

Metal lath and beads - Definitions, requirements and test methods - Part 1: Internal plastering

 

1.3.2006

1.3.2007

CEN

EN 13658-2:2005

Metal lath and beads - Definitions, requirements and test methods - Part 2: External rendering

 

1.3.2006

1.3.2007

CEN

EN 13659:2004+A1:2008

Shutters - Performance requirements including safety

EN 13659:2004

1.8.2009

1.8.2010

CEN

EN 13693:2004+A1:2009

Precast concrete products - Special roof elements

EN 13693:2004

1.5.2010

1.5.2011

CEN

EN 13707:2004+A2:2009

Flexible sheets for waterproofing - Reinforced bitumen sheets for roof waterproofing - Definitions and characteristics

EN 13707:2004

1.4.2010

1.10.2010

CEN

EN 13747:2005+A2:2010

Precast concrete products - Floor plates for floor systems

EN 13747:2005+A1:2008

1.1.2011

1.1.2011

CEN

EN 13748-1:2004

Terrazzo tiles - Part 1: Terrazzo tiles for internal use

 

1.6.2005

1.10.2006

EN 13748-1:2004/A1:2005

Note 3

1.4.2006

1.10.2006

EN 13748-1:2004/AC:2005

 

1.6.2005

1.6.2005

CEN

EN 13748-2:2004

Terrazzo tiles - Part 2: Terrazzo tiles for external use

 

1.4.2005

1.4.2006

CEN

EN 13808:2005

Bitumen and bituminous binders - Framework for specifying cationic bituminous emulsions

 

1.1.2010

1.1.2011

CEN

EN 13813:2002

Screed material and floor screeds - Screed material - Properties and requirements

 

1.8.2003

1.8.2004

CEN

EN 13815:2006

Fibrous gypsum plaster casts - Definitions, requirements and test methods

 

1.6.2007

1.6.2008

CEN

EN 13830:2003

Curtain walling - Product standard

 

1.12.2004

1.12.2005

CEN

EN 13859-1:2005+A1:2008

Flexible sheets for waterproofing - Definitions and characteristics of underlays - Part 1: Underlays for discontinuous roofing

EN 13859-1:2005

1.8.2009

1.8.2010

CEN

EN 13859-2:2004+A1:2008

Flexible sheets for waterproofing - Definitions and characteristics of underlays - Part 2: Underlays for walls

EN 13859-2:2004

1.8.2009

1.8.2010

CEN

EN 13877-3:2004

Concrete pavements - Part 3: Specifications for dowels to be used in concrete pavements

 

1.9.2005

1.9.2006

CEN

EN 13915:2007

Prefabricated gypsum plasterboard panels with a cellular paperboard core - Definitions, requirements and test methods

 

1.6.2008

1.6.2009

CEN

EN 13924:2006

Bitumen and bituminous binders - Specifications for hard paving grade bitumens

 

1.1.2010

1.1.2011

EN 13924:2006/AC:2006

 

1.1.2010

1.1.2010

CEN

EN 13950:2005

Gypsum plasterboard thermal/acoustic insulation composite panels - Definitions, requirements and test methods

 

1.9.2006

1.9.2007

CEN

EN 13956:2005

Flexible sheet for waterproofing - Plastic and rubber sheets for roof waterproofing - Definitions and characteristics

 

1.7.2006

1.7.2007

EN 13956:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 13963:2005

Jointing materials for gypsum plasterboards - Definitions, requirements and test methods

 

1.3.2006

1.3.2007

EN 13963:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 13964:2004

Suspended ceilings - Requirements and test methods

 

1.1.2005

1.7.2007

EN 13964:2004/A1:2006

Note 3

1.1.2008

1.1.2009

CEN

EN 13967:2004

Flexible sheets for waterproofing - Plastic and rubber damp proof sheets including plastic and rubber basement tanking sheet - Definitions and characteristics

 

1.10.2005

1.10.2006

EN 13967:2004/A1:2006

Note 3

1.1.2008

1.1.2009

CEN

EN 13969:2004

Flexible sheets for waterproofing - Bitumen damp proof sheets including bitumen basement tanking sheets - Definitions and characteristics

 

1.9.2005

1.9.2006

EN 13969:2004/A1:2006

Note 3

1.1.2008

1.1.2009

CEN

EN 13970:2004

Flexible sheets for waterproofing - Bitumen water vapour control layers - Definitions and characteristics

 

1.9.2005

1.9.2006

EN 13970:2004/A1:2006

Note 3

1.1.2008

1.1.2009

CEN

EN 13978-1:2005

Precast concrete products - Precast concrete garages - Part 1: Requirements for reinforced garages monolithic or consisting of single sections with room dimensions

 

1.3.2006

1.3.2008

CEN

EN 13984:2004

Flexible sheets for waterproofing - Plastic and rubber vapour control layers - Definitions and characteristics

 

1.9.2005

1.9.2006

EN 13984:2004/A1:2006

Note 3

1.1.2008

1.1.2009

CEN

EN 13986:2004

Wood-based panels for use in construction - Characteristics, evaluation of conformity and marking

EN 13986:2002

1.6.2005

1.6.2006

CEN

EN 14016-1:2004

Binders for magnesite screeds - Caustic magnesia and magnesium chloride - Part 1: Definitions, requirements

 

1.12.2004

1.12.2005

CEN

EN 14037-1:2003

Ceiling mounted radiant panels supplied with water at temperature below 120 °C - Part 1: Technical specifications and requirements

 

1.2.2004

1.2.2005

CEN

EN 14041:2004

Resilient, textile and laminate floor coverings - Essential characteristics

 

1.1.2006

1.1.2007

EN 14041:2004/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 14063-1:2004

Thermal insulation products for buildings - In-situ formed expanded clay lightweight aggregate products - Part 1: Specification for the loose-fill products before installation

 

1.6.2005

1.6.2006

EN 14063-1:2004/AC:2006

 

1.1.2008

1.1.2008

CEN

EN 14064-1:2010

Thermal insulation products for buildings - In-situ formed loose-fill mineral wool (MW) products - Part 1: Specification for the loose-fill products before installation

 

1.12.2010

1.12.2011

CEN

EN 14080:2005

Timber structures - Glued laminated timber - Requirements

 

1.4.2006

1.12.2011

CEN

EN 14081-1:2005

Timber structures - Strength graded structural timber with rectangular cross section - Part 1: General requirements

 

1.9.2006

1.9.2012

CEN

EN 14178-2:2004

Glass in building - Basic alkaline earth silicate glass products - Part 2: Evaluation of conformity/Product standard

 

1.9.2005

1.9.2006

CEN

EN 14179-2:2005

Glass in building - Heat soaked thermally toughened soda lime silicate safety glass - Part 2: Evaluation of conformity/Product standard

 

1.3.2006

1.3.2007

CEN

EN 14188-1:2004

Joint fillers and sealants - Part 1: Specifications for hot applied sealants

 

1.7.2005

1.1.2007

CEN

EN 14188-2:2004

Joint fillers and sealants - Part 2: Specifications for cold applied sealants

 

1.10.2005

1.1.2007

CEN

EN 14188-3:2006

Joint fillers and sealants - Part 3: Specifications for preformed joint seals

 

1.11.2006

1.11.2007

CEN

EN 14190:2005

Gypsum plasterboard products from reprocessing - Definitions, requirements and test methods

 

1.4.2006

1.4.2007

CEN

EN 14195:2005

Metal framing components for gypsum plasterboard systems - Definitions, requirements and test methods

 

1.1.2006

1.1.2007

EN 14195:2005/AC:2006

 

1.1.2007

1.1.2007

CEN

EN 14209:2005

Preformed plasterboard cornices - Definitions, requirements and test methods

 

1.9.2006

1.9.2007

CEN

EN 14216:2004

Cement - Composition, specifications and conformity criteria for very low heat special cements

 

1.2.2005

1.2.2006

CEN

EN 14246:2006

Gypsum elements for suspended ceilings - Definitions, requirements and test methods

 

1.4.2007

1.4.2008

EN 14246:2006/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 14250:2010

Timber structures - Product requirements for prefabricated structural members assembled with punched metal plate fasteners

EN 14250:2004

1.11.2010

1.11.2010

CEN

EN 14296:2005

Sanitary appliances - Communal washing troughs

 

1.3.2006

1.3.2008

CEN

EN 14303:2009

Thermal insulation products for building equipment and industrial installations - Factory made mineral wool (MW) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14304:2009

Thermal insulation products for building equipment and industrial installations - Factory made flexible elastomeric foam (FEF) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14305:2009

Thermal insulation products for building equipment and industrial installations - Factory made cellular glass (CG) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14306:2009

Thermal insulation products for building equipment and industrial installations - Factory made calcium silicate (CS) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14307:2009

Thermal insulation products for building equipment and industrial installations - Factory made extruded polystyrene foam (XPS) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14308:2009

Thermal insulation products for building equipment and industrial installations - Factory made rigid polyurethane foam (PUR) and polyisocyanurate foam (PIR) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14309:2009

Thermal insulation products for building equipment and industrial installations - Factory made products of expanded polystyrene (EPS) - Specification

 

1.8.2010

1.8.2012

CEN

EN 14313:2009

Thermal insulation products for building equipment and industrial installations - Factory made polyethylene foam (PEF) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14314:2009

Thermal insulation products for building equipment and industrial installations - Factory made phenolic foam (PF) products - Specification

 

1.8.2010

1.8.2012

CEN

EN 14316-1:2004

Thermal insulation products for buildings - In-situ thermal insulation formed from expanded perlite (EP) products - Part 1: Specification for bonded and loose-fill products before installation

 

1.6.2005

1.6.2006

CEN

EN 14317-1:2004

Thermal insulation products for buildings - In-situ thermal insulation formed from exfoliated vermiculite (EV) products - Part 1: Specification for bonded and loose-fill products before installation

 

1.6.2005

1.6.2006

CEN

EN 14321-2:2005

Glass in building - Thermally toughened alkaline earth silicate safety glass - Part 2: Evaluation of conformity/Product standard

 

1.6.2006

1.6.2007

CEN

EN 14339:2005

Underground fire hydrants

 

1.5.2006

1.5.2007

CEN

EN 14342:2005+A1:2008

Wood flooring - Characteristics, evaluation of conformity and marking

EN 14342:2005

1.3.2009

1.3.2010

CEN

EN 14351-1:2006+A1:2010

Windows and doors - Product standard, performance characteristics - Part 1: Windows and external pedestrian doorsets without resistance to fire and/or smoke leakage characteristics

EN 14351-1:2006

1.12.2010

1.12.2010

CEN

EN 14353:2007+A1:2010

Metal beads and feature profiles for use with gypsum plasterboards - Definitions, requirements and test methods

EN 14353:2007

1.11.2010

1.11.2010

CEN

EN 14374:2004

Timber structures - Structural laminated veneer lumber - Requirements

 

1.9.2005

1.9.2006

CEN

EN 14384:2005

Pillar fire hydrants

 

1.5.2006

1.5.2007

CEN

EN 14388:2005

Road traffic noise reducing devices - Specifications

 

1.5.2006

1.5.2007

EN 14388:2005/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 14396:2004

Fixed ladders for manholes

 

1.12.2004

1.12.2005

CEN

EN 14399-1:2005

High-strength structural bolting assemblies for preloading - Part 1: General requirements

 

1.1.2006

1.10.2007

CEN

EN 14411:2006

Ceramic tiles - Definitions, classification, characteristics and marking

EN 14411:2003

1.1.2008

1.1.2009

CEN

EN 14428:2004+A1:2008

Shower enclosures - Functional requirements and test methods

EN 14428:2004

1.1.2009

1.1.2010

CEN

EN 14449:2005

Glass in building - Laminated glass and laminated safety glass - Evaluation of conformity/Product standard

 

1.3.2006

1.3.2007

EN 14449:2005/AC:2005

 

1.6.2006

1.6.2006

CEN

EN 14471:2005

Chimneys - System chimneys with plastic flue liners - Requirements and test methods

 

1.6.2006

1.6.2007

CEN

EN 14496:2005

Gypsum based adhesives for thermal/acoustic insulation composite panels and plasterboards - Definitions, requirements and test methods

 

1.9.2006

1.9.2007

CEN

EN 14509:2006

Self-supporting double skin metal faced insulating panels - Factory made products - Specifications

 

1.1.2009

1.10.2010

EN 14509:2006/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 14528:2007

Bidets - Functional requirements and test methods

EN 14528:2005

1.1.2008

1.1.2009

CEN

EN 14545:2008

Timber structures - Connectors - Requirements

 

1.8.2009

1.8.2010

CEN

EN 14566:2008+A1:2009

Mechanical fasteners for gypsum plasterboard systems - Definitions, requirements and test methods

EN 14566:2008

1.5.2010

1.11.2010

CEN

EN 14592:2008

Timber structures - Dowel-type fasteners - Requirements

 

1.8.2009

1.8.2010

CEN

EN 14604:2005

Smoke alarm devices

 

1.5.2006

1.8.2008

EN 14604:2005/AC:2008

 

1.8.2009

1.8.2009

CEN

EN 14647:2005

Calcium aluminate cement - Composition, specifications and conformity criteria

 

1.8.2006

1.8.2007

EN 14647:2005/AC:2006

 

1.1.2008

1.1.2008

CEN

EN 14680:2006

Adhesives for non-pressure thermoplastic piping systems - Specifications

 

1.1.2008

1.1.2009

CEN

EN 14688:2006

Sanitary appliances - Wash basins - Functional requirements and test methods

 

1.1.2008

1.1.2009

CEN

EN 14695:2010

Flexible sheets for waterproofing - Reinforced bitumen sheets for waterproofing of concrete bridge decks and other trafficked areas of concrete - Definitions and characteristics

 

1.10.2010

1.10.2011

CEN

EN 14716:2004

Stretched ceilings - Requirements and test methods

 

1.10.2005

1.10.2006

CEN

EN 14782:2006

Self-supporting metal sheet for roofing, external cladding and internal lining - Product specification and requirements

 

1.11.2006

1.11.2007

CEN

EN 14783:2006

Fully supported metal sheet and strip for roofing, external cladding and internal lining - Product specification and requirements

 

1.7.2007

1.7.2008

CEN

EN 14785:2006

Residential space heating appliances fired by wood pellets - Requirements and test methods

 

1.1.2010

1.1.2011

CEN

EN 14800:2007

Corrugated safety metal hose assemblies for the connection of domestic appliances using gaseous fuels

 

1.1.2008

1.1.2009

CEN

EN 14814:2007

Adhesives for thermoplastic piping systems for fluids under pressure - Specifications

 

1.1.2008

1.1.2009

CEN

EN 14843:2007

Precast concrete products - Stairs

 

1.1.2008

1.1.2009

CEN

EN 14844:2006+A1:2008

Precast concrete products - Box culverts

EN 14844:2006

1.8.2009

1.8.2010

CEN

EN 14889-1:2006

Fibres for concrete - Part 1: Steel fibres - Definitions, specifications and conformity

 

1.6.2007

1.6.2008

CEN

EN 14889-2:2006

Fibres for concrete - Part 2: Polymer fibres - Definitions, specifications and conformity

 

1.6.2007

1.6.2008

CEN

EN 14904:2006

Surfaces for sports areas - Indoor surfaces for multi-sports use - Specification

 

1.2.2007

1.2.2008

CEN

EN 14909:2006

Flexible sheets for waterproofing - Plastic and rubber damp proof courses - Definitions and characteristics

 

1.2.2007

1.2.2008

CEN

EN 14915:2006

Solid wood panelling and cladding - Characteristics, evaluation of conformity and marking

 

1.6.2007

1.6.2008

EN 14915:2006/AC:2007

 

1.1.2008

1.1.2008

CEN

EN 14933:2007

Thermal insulation and light weight fill products for civil engineering applications - Factory made products of expanded polystyrene (EPS) - Specification

 

1.7.2008

1.7.2009

CEN

EN 14934:2007

Thermal insulation and light weight fill products for civil engineering applications - Factory made products of extruded polystyrene foam (XPS) - Specification

 

1.7.2008

1.7.2009

CEN

EN 14963:2006

Roof coverings - Continuous rooflights of plastics with or without upstands - Classification, requirements and test methods

 

1.8.2009

1.8.2012

CEN

EN 14964:2006

Rigid underlays for discontinuous roofing - Definitions and characteristics

 

1.1.2008

1.1.2009

CEN

EN 14967:2006

Flexible sheets for waterproofing - Bitumen damp proof courses - Definitions and characteristics

 

1.3.2007

1.3.2008

CEN

EN 14989-1:2007

Chimneys - Requirements and test methods for metal chimneys and material independent air supply ducts for roomsealed heating applications - Part 1: Vertical air/flue terminals for C6-type appliances

 

1.1.2008

1.1.2009

CEN

EN 14989-2:2007

Chimneys - Requirements and test methods for metal chimneys and material independent air supply ducts for roomsealed heating applications - Part 2: Flue and air supply ducts for room sealed appliances

 

1.1.2009

1.1.2010

CEN

EN 14991:2007

Precast concrete products - Foundation elements

 

1.1.2008

1.1.2009

CEN

EN 14992:2007

Precast concrete products - Wall elements

 

1.1.2008

1.5.2010

CEN

EN 15037-1:2008

Precast concrete products - Beam-and-block floor systems - Part 1: Beams

 

1.1.2010

1.1.2011

CEN

EN 15037-4:2010

Precast concrete products - Beam-and-block floor systems - Part 4: Expanded polystyrene blocks

 

1.11.2010

1.11.2011

CEN

EN 15048-1:2007

Non-preloaded structural bolting assemblies - Part 1: General requirements

 

1.1.2008

1.10.2009

CEN

EN 15050:2007

Precast concrete products - Bridge elements

 

1.2.2008

1.2.2009

CEN

EN 15069:2008

Safety gas connection valves for metal hose assemblies used for the connection of domestic appliances using gaseous fuel

 

1.1.2009

1.1.2010

CEN

EN 15088:2005

Aluminium and aluminium alloys - Structural products for construction works - Technical conditions for inspection and delivery

 

1.10.2006

1.10.2007

CEN

EN 15102:2007

Decorative wallcoverings - Roll and panel form products

 

1.1.2010

1.1.2011

CEN

EN 15129:2009

Anti-seismic devices

 

1.8.2010

1.8.2011

CEN

EN 15167-1:2006

Ground granulated blast furnace slag for use in concrete, mortar and grout - Part 1: Definitions, specifications and conformity criteria

 

1.1.2008

1.1.2009

CEN

EN 15250:2007

Slow heat release appliances fired by solid fuel - Requirements and test methods

 

1.1.2008

1.1.2010

CEN

EN 15258:2008

Precast concrete products - Retaining wall elements

 

1.1.2010

1.1.2011

CEN

EN 15274:2007

General purpose adhesives for structural assembly - Requirements and test methods

 

1.4.2010

1.4.2011

CEN

EN 15275:2007

Structural adhesives - Characterisation of anaerobic adhesives for co-axial metallic assembly in building and civil engineering structures

 

1.4.2010

1.4.2011

CEN

EN 15283-1:2008+A1:2009

Gypsum boards with fibrous reinforcement - Definitions, requirements and test methods - Part 1: Gypsum boards with mat reinforcement

EN 15283-1:2008

1.6.2010

1.6.2011

CEN

EN 15283-2:2008+A1:2009

Gypsum boards with fibrous reinforcement - Definitions, requirements and test methods - Part 2: Gypsum fibre boards

EN 15283-2:2008

1.6.2010

1.6.2011

CEN

EN 15285:2008

Agglomerated stone - Modular tiles for flooring and stairs (internal and external)

 

1.1.2009

1.1.2010

EN 15285:2008/AC:2008

 

1.1.2009

1.1.2009

CEN

EN 15322:2009

Bitumen and bituminous binders - Framework for specifying cut-back and fluxed bituminous binders

 

1.6.2010

1.6.2011

CEN

EN 15381:2008

Geotextiles and geotextile-related products - Characteristics required for use in pavements and asphalt overlays

 

1.1.2010

1.1.2011

CEN

EN 15382:2008

Geosynthetic barriers - Characteristics required for use in transportation infrastructure

 

1.1.2010

1.1.2011

CEN

EN 15435:2008

Precast concrete products - Normal weight and lightweight concrete shuttering blocks - Product properties and performance

 

1.2.2009

1.2.2010

CEN

EN 15498:2008

Precast concrete products - Wood-chip concrete shuttering blocks - Product properties and performance

 

1.2.2009

1.2.2010

CEN

EN 15743:2010

Supersulfated cement - Composition, specifications and conformity criteria

 

1.11.2010

1.11.2011

CEN

EN 15824:2009

Specifications for external renders and internal plasters based on organic binders

 

1.4.2010

1.4.2011

Note 3:

In case of amendments, the referenced standard is EN CCCCC:YYYY, its previous amendments, if any, and the new, quoted amendment. The superseded standard (column 3) therefore consists of EN CCCCC:YYYY and its previous amendments, if any, but without the new quoted amendment. On the date stated, the superseded standard ceases to give presumption of conformity with the essential requirements of the directive.

Note 4:

The date of the end of the co-existence period is the same as the date of withdrawal of conflicting national technical specifications, after which presumption of conformity must be based upon harmonised European specifications (harmonised standards or European Technical Approvals), available at page http://ec.europa.eu/enterprise/newapproach/nando/index.cfm?fuseaction=cpd.hs of the European Commission NANDO information system. When a harmonised standard is replaced with a new version, both versions of the standard can be used for the purpose of affixing CE marking until the end of the coexistence period.

NOTE:

Any information concerning the availability of the standards can be obtained either from the European Standardisation Organisations or from the national standardisation bodies of which the list is annexed to the Directive 98/34/EC of the European Parliament and Council (2) amended by the Directive 98/48/EC (3).

Harmonised standards are adopted by the European Standardisation Organisations in English (CEN and CENELEC also publish in French and German). Subsequently, the titles of the harmonised standards are translated into all other required official languages of the European Union by the National Standards Bodies. The European Commission is not responsible for the correctness of the titles which have been presented for publication in the Official Journal.

Publication of the references in the Official Journal of the European Union does not imply that the standards are available in all the Community languages.

This list replaces all the previous lists published in the Official Journal of the European Union. The Commission ensures the updating of this list.

More information about harmonised standards on the Internet at

http://ec.europa.eu/enterprise/policies/european-standards/harmonised-standards/


(1)  ESO: European Standards Organisation:

CEN: Avenue Marnix 17, 1000 Brussels, BELGIUM, Tel.+32 2 5500811; fax +32 2 5500819 (http://www.cen.eu)

CENELEC: Avenue Marnix 17, 1000 Brussels, BELGIUM, Tel.+32 2 5196871; fax +32 2 5196919 (http://www.cenelec.eu)

ETSI: 650, route des Lucioles, 06921 Sophia Antipolis, FRANCE, Tel.+33 492 944200; fax +33 493 654716, (http://www.etsi.eu)

(2)  OJ L 204, 21.7.1998, p. 37.

(3)  OJ L 217, 5.8.1998, p. 18.


NOTICES FROM MEMBER STATES

25.6.2010   

EN

Official Journal of the European Union

C 167/37


Commission communication concerning Article 4(3) of Directive 98/27/EC of the European Parliament and of the Council on injunctions for the protection of consumers’ interests, concerning the entities qualified to bring an action under Article 2 of this Directive

(Text with EEA relevance)

2010/C 167/02

The authorities of the Member States concerned have recognised the entities mentioned below as being qualified to bring actions for an injunction under Article 2 of Directive 98/27/EC.

BELGIUM

Name of the entity

Contact details

Purpose

1.

Association belge des consommateurs Tests–Achats/Belgische Verbruikersunie Test-Aankoop

Rue de Hollande/Hollandstraat, 13

B-1060 Bruxelles

Tel: (32-2) 542 35 55

Fax: (32-2) 542 32 50

E-mail:

membres@test-achats.be

leden@test-aankoop.be

www.test-achats.be

www.test-aankoop.be

Promotes, defends and represents consumer interests (initiatives, activities, studies, research, publications on consumer issues, individualised services and support for members, etc.);

Promotes and supports the recruitment and development of legal persons whose main objective is to promote and defend consumer interests.

2.

Organisation des consommateurs a.s.b.l./Consumentenorganisatie v.z.w/Verbraucherschutzzentrale V.o.E.

Neustraße, 119

B-4700 Eupen

Tél.: (32-87) 59 18 50

Fax: (32-87) 59 18 51

E-mail: info@vsz.be

www.cec-ecc.be

www.evz.be

Informs and advises private persons on consumer problems;

Intervenes with the authorities and takes steps to protect consumers;

Rights and individual and collective consumer representation;

Cross-border consumer issues;

Preventive measures and help for private persons with excessive debts.


BULGARIA

Name of the entity

Contact details

Purpose

1.

Комисия за защита на потребителите / Consumer Protection Committee

Slaveikov Sq. 4A

BG-1000 Sofia

tel.: (359-2) 987 74 45

fax: (359-2) 988 42 18

е-mail: info@kzp.bg

web: www.kzp.bg

Is responsible for the application of consumer protection law (general product safety, protection of economic interests, out-of-court settlement of consumer disputes, protection of consumers’ collective interests);

Provision of consumer information and advice;

Settlement of consumer disputes;

Manages the work of the conciliation committees for out-of-court disputes, including that of the conciliation committee for payment disputes;

Examines consumer complaints;

RAPEX contact point for the rapid exchange of information on dangerous products;

Coordinates the activities of other qualified entities under Regulation (ЕС) No 2006/2004 on consumer protection cooperation;

Is responsible for the implementation of 12 Directives coming under the scope of Regulation (ЕС) No 2006/2004.

2.

Българска национална асоциация на потребителите / Bulgarian National Consumers’ Association

Stefan Stambolov St 35A

BG-1000 Sofia

tel./fax: (359-2) 8333 285

Provides consumers with information on: goods and services placed on the market; risks associated with the use of products and services and ways of avoiding them; various means of protecting consumers’ economic interests; legislation in force in the Republic of Bulgaria;

Prepares proposals for legal, economic and political measures to protect consumers and the environment.

3.

Потребителски център за информация и изследвания / Consumer Centre for Information and Research

Knyaz Aleksandr

Battenberg Boulevard 27

BG-4000 Plovdiv

tel:

(359-32) 68 74 78,

(359) 0 886 330 770,

(359) 0 894 799 288

е-mail: ydavch@yahoo.com

Independent consumer monitoring;

Informing consumers on the state of the market for goods and services;

Informing consumers and specialised entities about infringements of state standards and other legal instruments governing the production and trade of goods and services.

4.

Съюз на застрахованите в България / Union of Insured Persons in Bulgaria

Residential Complex ‘Lazur’,

Block 7, Entry A

BG-8001 Burgas

tel./fax: (359-56) 83 14 62

е-mail: union_insured_bg@abv.bg

Protects the interests of insured persons;

Informs consumers on insurance matters.

5.

Регионален съюз на потребителите-98, гр. Видин / Regional Association of Consumers - 98, Vidin

Blintsi Square 2,

11th floor, room 10

BG-3700 Vidin

tel./fax: (359-94) 601431

е-mail: rsp_vd_98@abv.bg

Socially useful activities to protect consumers.

6.

Независим съюз на потребителите в България / Independent Union of Consumers in Bulgaria

Klokotnitsa St 35-37

BG-1000 Sofia

tel./fax: (359-2) 83 19 000

Vezrazhdane Square 1, room 224

Pleven

Tel Pleven: (359-64) 801 941

fax Pleven: (359-64) 83 50 02

Sofia office tel./fax: (359-2) 931 56 24

e-mails:

maks@rambler.bg

head@users.bg

consumers_bg@mail.bg

Provides consumers with information on: goods and services placed on the market; risks associated with the use of products and services and ways of avoiding them; various means of protecting consumers’ economic interests; legislation in force in the Republic of Bulgaria;

Prepares proposals for legal, economic and political measures to protect consumers and the environment.

7.

Национална лига – потребители на услуги / National League - Consumers of Services

Residential Complex ‘Lazur’,

Block 9, Entrance 3

BG-8001 Burgas

tel.: (359-56) 888 955

mobile phone: (359) 0 889 61 51 08

е-mail: National_league@abv.bg

Informs consumers on their rights;

Addresses irregularities in the market for services and duly notifies the competent consumer bodies;

Assists consumers in the event of problems.

8.

Асоциация „Помощ за потребителя“ / Consumer Assistance Association

Residential Complex ‘Lyulin’,

Block 901, Entrance D, flat 98

BG-1324 Sofia

tel.: (359-2) 36 35 41

mobile phone: (359) 0 88 879 55 22

е-mails:

app_ngo@abv.bg

gvladimirov@abv.bg

Organises seminars and provides training on consumer affairs;

Sets up consumer information and consultation centres;

Institutes class actions to defend consumers’ interests;

Initiates legislative developments in the field of consumers’ rights;

Participates in the work of state consultative bodies in the field of consumer protection;

Provides mediation and participates in the work of the conciliation committees;

Tests products and is involved in official controls.

9.

Федерация на потребителите в България / Federation of Consumers in Bulgaria

Stefan Stambolov St 35A

BG-1000 Sofia

tel./fax:

(359 - 2) 931 98 11,

(359 - 2) 833 32 85.

е-mail: fcb@mobikom.com

or bap@mail.orbiTel.bg

The organisation’s activities focus on the protection of consumers’ economic interests, by:

participating in the preparation of laws and regulations;

preparing opinions on governmental, departmental and municipal decisions concerning specific consumer interests and the formation of public opinion in this area;

providing consultation and advice on the resolution of concrete problems encountered by consumers and citizens;

working together with manufacturers and dealers in compensating consumers who purchase low-quality or dangerous products, or products with inadequate guarantees or after-sales services;

engaging in effective partnership in state and municipal bodies responsible for monitoring the safety and quality of consumer goods;

conducting market studies and ensures wide publicity of their findings in order to provide guidance and shape new trends in consumer behaviour;

informing the public on consumers’ opinions, evaluations and preferences concerning goods and services placed on the market, in the context of annual nominations and awards;

instituting class actions to protect consumers.


CZECH REPUBLIC

Name of the entity

Contact details

Purpose

1.

Sdružení českých spotřebitelů, o.s. (Association of Czech Consumers)

Budějovická 73

CZ-14000 Praha 4

Tel.: +420 261 263 574

Fax: +420 261 262 268

E-mail: spotrebitel@regio.cz

http://www.konzument.cz

A wide range of actions in the field of consumer protection, including information and advice in consumer disputes.

2.

SOS - Sdružení obrany spotřebitelů, o.s. (Consumers Defence Association)

Novákových 8

CZ-18000 Praha 8

Tel.: +420 224 239 940

Fax: +420 224 239 941

E-mail: sos@spotrebitele.cz

Defending the interests of consumers in fields where the power of the individual to afford such protection is inadequate.

3.

Občanské sdružení spotřebitelů (Civil Consumers’ Association) TEST

Nuselská 297/5

CZ-14000 Praha 4

Tel.: +420 241 404 922

Fax: +420 241 406 533

E-mail: dtest@dtest.cz

http://www.dtest.cz

Publication of TEST magazine, objective and independent product testing, all consumer protection issues.

4.

Spotřebitel.cz

Šárecká 15

CZ-16000 Praha 6

Tel.: +420 224 811 111

Fax: +420 222 311 369

E-mail: info@spotrebitel.cz

http://www.spotrebitel.cz

All consumer protection issues.


DENMARK

Name of the entity

Contact details

Purpose

1.

Forbrugerombudsmanden

Amagerfælledvej 56

DK-2300 København S

Tel. (45) 32 66 90 00

Fax (45) 32 66 91 00

E-mail: fs@fs.dk

Website: www.fs.dk

(English: www.consumer.dk/index-uk.htm)

According to the Marketing Act, the main task of the Consumer Ombudsman is to ensure due observance of the law, specifically in the area of consumer rights.

The Consumer Ombudsman is authorised to initiate actions under the following Directives:

Council Directive 84/450/EEC of 10 September 1984 relating to the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising,

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises,

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit, and its latest amendment through Directive 98/7/EC,

Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities, as amended by Directive 97/36/EC,

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours,

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts,

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis,

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts,

Directive 1999/44/EC of the European Parliament and of the Council of 25 May 1999 on certain aspects of the sale of consumer goods and associated guarantees,

Directive 2000/31/EC of the European Parliament and of the Council of 8 June 2000 on certain legal aspects of information society services, in particular electronic commerce, in the Internal Market (‘Directive on electronic commerce’).

2.

Lægemiddelstyrelsen

Frederikssundsvej 378

DK-2730 Brønshøj

Tel. (45) 44 88 91 11

Fax (45) 44 91 73 73

E-mail: dkma@dkma.dk

Website: www.dkma.dk

The remit of the Danish Medicines Agency is to authorise the marketing of pharmaceuticals that are proven to be effective and safe, to help ensure that public health insurance expenditure in connection with medical treatment is proportionate to the expected medical results, to oversee the pharmaceutical sector and the sector for manufacture of pharmaceutical equipment.

The Danish Medicines Agency is authorised to initiate actions in the event of violations of Council Directive 92/28/EEC of 31 March 1992 on the advertising of medicinal products for human use.


GERMANY

Name of the entity

Contact details

Purpose

1.

Aktion Bildungsinformation e.V. (ABI)

Tel: (49) 0711/220 216 30

Fax: (49) 0711/220 216 40

E-Mail: info@abi-ev.de

www.abi-ev.de

Lange Str. 51

D-70147 Stuttgart

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interest of consumers (Article 2 of the Statutes).

2.

Allgemeiner Deutscher Automobil – Club (ADAC) e.V.

Tel: (49) 089 7 67 60

Fax: (49) 089 76 76 25 00

E-mail: adac@adac.de

www.adac.de

Am Westpark 8

D-81373 München

Protects and promotes the interests of motor transport; protection of road users, in particular consumer protection; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

3.

Bauherren-Schutzbund e.v.

Tel: (49) 030/3 12 80 01

Fax: (49) 030/31 50 72 11

E-Mail: office@bsb-ev.de

www.bsb-ev.de

Kleine Alexanderstr 9/10

D-10178 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interest of consumers (Article 2 of the Statutes).

4.

Berliner Mieterverein e.V.

Tel: (49) 030/22 62 60

Fax: (49) 030/22 62 61 62

E-Mail: bmv@berliner-mieterverein.de

www.berliner-mieterverein.de

Behrenstr. 1c

D-10117 Berlin

Protects tenants’ interests in Berlin by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

5.

Bund der Energieverbraucher e.V.

Tel.: (49) 02 224/9 22 70

Fax: (49) 02 224/1 03 21

E-Mail: info@energieverbraucher.de

www.energieverbraucher.de

Frankfurter Str. 1

D-53572 Unkel

Protects energy consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of energy consumers (Article 2 of the Statutes).

6.

Bund der Versicherten e.V.

Tel.: (49) 04 193/942 22

Fax: (49) 04 193/942 21

E-Mail: info@bundderversicherten.de

www.bundderversicherten.de

Tiedenkamp 2

D-24547 Henstedt-Ulzburg

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 1st sentence of the Statutes).

7.

Verbraucherzentrale Bundesverband e.V. (VZBV)

Tel: (49) 030/2 58 00-0

Fax: (49) 030/25 80 0218

E-Mail: info@vzbv.de

www.vzbv.de

Markgrafenstr. 66

D-10969 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

8.

Bundesverband privater Kapitalanleger e.V.

Tel: (49) 0551/53 14 10 3

Fax: (49) 0551/45 71 0

E-Mail: info@bvkapital.de

www.bvkapital.de

Am Goldgraben 6

D-37073 Göttingen

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

9.

Deutsche Gesellschaft für Sonnenenergie e.V.

Tel: (49) 089/52 40 71

Fax: (49) 089/52 16 68

E-Mail: info@dgs.de

www.dgs.de

Emmy-Noerther-Str. 2

D-80992 München

Protects consumers’ interests by providing information and advice, especially in the fields of renewable energy forms and rational use of energy, focusing particularly on solar energy; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

10.

Deutsche Schutzvereinigung Auslandsimmobilien e.V.

Tel: (49) 0761/55 01 2

Fax: (49) 0761/55 01 3

E-Mail info@dsa-ev.de

www.dsa-ev.de

Zähringer Str. 373

D-79108 Freiburg

Protects the interests of private house, flat and land owners with property abroad and other persons with interests in foreign property by providing information and advice; authorised to bring collective actions in the interests of the abovementioned persons (Article 2 of the Statutes).

11.

Deutsche Umwelthilfe e.V.

Tel: (49) 07732/99 95-0

Fax: (49) 07732/99 95 77

E-mail: info@duh.de

www.duh.de

Fritz-Reichle-Ring 4

D-78315 Radolfzell

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 1 of the Statutes).

12.

Deutscher Mieterbund - Mieterverein Hamm und Umgebung e.V.

Tel: (49) 02381/2 00 56

Fax: (49) 02381/2 00 58

Chattanoogaplatz 2-4

D-59065 Hamm

Protects tenants’ interests in the Hamm region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

13.

Deutscher Mieterbund - Mieterverein Iserlohn e.V.

Tel: (49) 02371/2 34 89

Fax: (49) 02371/2 34 89

E-Mail: info@mieterverein-iserlohn.info

www.mieterverein-iserlohn.info

Vinckestr. 4

D-58636 Iserlohn

Protects tenants’ interests in Iserlohn by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

14.

Deutscher Mieterbund - Mieterverein Kassel und Umgebung e.V.

Tel: (49) 0561/10 38 61

Fax: (49) 0561/10 37 39

E-Mail: mietervereinkassel@t-online.de

www.mieterverein-kassel.de

Königsplatz 59

Eingang Poststraße 1

D-34117 Kassel

Protects tenants’ interests in the Kassel region by providing information and advice; authorised to bring collective actions in the interests of tenants (Articles 2 and 3 of the Statutes).

15.

Deutscher Mieterbund - Mieterverein Schwerin und Umgebung e.V.

Tel: (49) 0385/71 46 68

Fax: (49) 0385/71 46 69

E-Mail: information@mieterbund-schwerin.de

www.mieterbund-schwerin.de

Dr.-Külz-Str. 18

D-19053 Schwerin

Protects tenants’ interests in the Schwerin region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

16.

Deutscher Mieterbund - Mieterverein Siegerland und Umgebung e.V.

Tel: (49) 0271/5 19 97

Fax: (49) 0271/2 05 50

E-Mail: info@mieterverein-siegerland.de

www.mieterverein-siegerland.de

Koblenzer Str. 5

D-57072 Siegen

Protects tenants’ interests in the Siegerland region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

17.

Deutscher Mieterbund - Landesverband Mecklenburg-Vorpommern e.V.

Tel: (49) 0381/375 29 20

Fax: (49) 0381/375 29 29

E-Mail: post@mieterbund-mvp.de

www.mieterbund-mvp.de

G.-Hauptmann-Str. 19

D-18055 Rostock

Protects consumers’ interests in the field of tenancy law in Mecklenburg-Vorpommern by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

18.

Deutscher Mieterbund - Landesverband Schleswig-Holstein e.V.

Tel: (49) 0431/97 91 90

Fax: (49) 0431/9 79 19 31

E-Mail: info@mieterbund-schleswig-holstein.de

www.mieterbund-schleswig-holstein.de

Eggerstedtstr. 1

D-24103 Kiel

Protects consumers’ interests in the field of tenancy law in Schleswig-Holstein by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

19.

Deutscher Mieterbund - Kieler Mieterverein e.V.

Tel: (49) 0431/97 91 90

Fax: (49) 0431/9 79 19 31

E-Mail: info@kieler-mieterverein.de

www.kieler-mieterverein.de

Eggerstedtstr. 1

D-24103 Kiel

Protects consumers’ interests in the field of tenancy law in Kiel by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 1 Paragraph.2 of the Statutes).

20.

Deutscher Mieterbund - Mieterverein Groß-Velbert und Umgebung e.V.

Tel: (49) 02051/25 24 23

Fax: (49) 02051/25 40 38

E-Mail: mietervereinvelbert@t-online.de

www.mieterverein-velbert.de

Friedrich-Ebert-Str. 62 - 64

D-42549 Velbert

Protects tenants’ interests in the Velbert region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

21.

Deutscher Mieterbund e.V.

Tel: (49) 030/2 23 23-0

Fax: (49) 030/22 32 31 00

E-mail: info@mieternund.de

www.mieterbund.de

Littenstrasse 10

D-10179 Berlin

Protects, promotes and represents all tenants interests; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

22.

Deutscher Mieterbund - Mieterschutzverein Wiesbaden und Umgebung e.V.

Tel: (49) 0611/71 65 470

Fax: (49) 0611/71 65 17 79

E-Mail: info@mieterverein-wiesbaden.de

www.mieterverein-wiesbaden.de

Adelheidstr. 70

D-65185 Wiesbaden

Protects tenants’ interests in the Wiesbaden region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

23.

Deutscher Mieterbund Mieterbund Rhein-Ruhr e.V.

Tel: (49) 0203/5 55 08 11

Fax: (49) 0203/55 74 56

E-Mail: info@mieterbund-rhein-ruhr.de

www.mieterbund-rhein-ruhr.de

Rathausstr. 18 - 20

D-47166 Duisburg

Protects tenants’ interests in Duisburg by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

24.

Deutscher-Anleger-Schutzbund e.V.

Tel: (49) 069: 23 85 38-0

Fax: (49) 069 23 85 28 10

E-mail: info@deutscher-anlegerschutzbund.de

www.deutscher-anlegerschutzbund.de

An der Dammheide 10

D-60488 Frankfurt/M.

Undertakes preventive measures against the grey capital market and prevention of offences in this area by, among other means, providing information and protecting consumers’ interests; authorised to bring collective actions in the interests of consumers (Article 1 of the Statutes)

25.

DMB- Landesverband Hessen e.V.

Tel: (49) 0611/411 40 50

Fax: (49) 0611 411 40 529

E-mail: info@mieterbund-hessen.de

www.mieterbund-hessen.de

Adelheidstr. 70

D-65185 Wiesbaden

Protects tenants’ interests in Hessen by providing information and advice; authorised to bring collective actions in the interests of tenants (Articles 2 and 5 of the Statutes).

26.

DMB - Mieterschutzverein Frankfurt am Main e.V.

Tel: (49) 069/5 60 10 57

Fax: (49) 069/56 89 40

E-Mail: info@msv-frankfurt.de

www.mieterschutzverein-frankfurt.de

Eckenheimer Landstraße 339

D-60320 Frankfurt

Protects tenants’ interests in Frankfurt am Main by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

27.

DMB - Mieterverein Leverkusen e.V.

Tel: (49) 02171/40 40 70

Fax: (49) 02171/2 78 45

E-Mail: info@dmb.mieterverein-leverkusen.de

www.dmb-mieterverein-leverkusen.de

KölnerStr. 35 - 41

D-51379 Leverkusen

Protects tenants’ interests in Leverkusen by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

28.

DMB - Mieterverein Stuttgart und Umgebung e. V.

Tel: (49) 0711/21 01 60

Fax: (49) 0711/2 36 92 23

E-Mail: info@mieterverein-stuttgart.de

www.mieterverein-stuttgart.de

Moserstr. 5

D-70182 Stuttgart

Protects tenants’ interests in the Stuttgart region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 1 Paragraph 2 of the Statutes.

29.

Deutscher Verbraucherschutzverein e.V

Tel: (49) 0331/7453003

Fax: (49) 0331/6200799

E-Mail: vorstand@deutscher-verbraucherschutzverein.de

www.deutscher-verbraucherschutzverein.de

Plantagenstr. 18

D-14482 Potsdam

Protection of the interests of consumers through education and the provision of advice; authorised to bring collective actions in the interests of consumers (Article 3 of the Statutes)

30.

Fachverband Glücksspielsucht e.V.

Tel. (49) 05221/59 98 50

Fax: (49) 052221/59 98 75

E-mail: spielsucht@t-online.de

www.gluecksspielsucht.de

Auf der Freiheit 25

D-32052 Herford

Protects the interests of consumers by providing information and advice on addiction to gambling; authorised to bring collective actions in the interests of consumers (Article 2 Paragraph 1 of the Statutes)

31.

Foodwatch e.V.

Tel. (49) 030/24 04 76-0

Fax: (49) 030/24 04 76 26

E-mail: info@foodwatch.de

www.foodwatch.de

Brunnenstr.181

D-10119 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes)

32.

Miet-und Pachtverein e.V. Bad Kreuznach

Tel. (49) 0671/6 79 48

Fax: (49) 0671/7 38 42

E-mail: kontakt@mieterverein-bad-kreuznach.de

www.mieterverein-bad-kreuznach.de

Gustav-Pharrius Str. 1-3

D-55543 Bad Kreuznach

Protects tenants’ interests in the Bad Kreuznach region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

33.

Mieter helfen Mietern – Hamburger Mieterverein

Tel: (49) 040/43 13 94-0

Fax: (49) 040/43 13 94 44

E-Mail: info@mhmhamburg.de

www.mhmhamburg.de

Bartelsstraße 30

D-20357 Hamburg

Protects tenants’ interests in Hamburg by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

34.

Mieter helfen Mietern, Münchner Mieterverein e.V.

Tel: (49) 089/44 48 82-0

Fax: (49) 089/44 48 82 10

E-Mail: info@mhmmuenchen.de

www.mhmmuenchen.de

Weißenburger Str. 25

D-81667 München

Protects tenants’ interests in Munich by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

35.

Mieter und Pächter e.V.

Tel: (49) 0231/ 58 44 860

Fax: (49) 0231/52 81 06

E-Mail: service@mieterschutz.com

www.mieterschutz.com

Prinzenstr. 7

D-44135 Dortmund

Protects the interests of tenants and lessees in Dortmund by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

36.

Mieterschutz-Verein Oberlausitz/Niederschlesien e.V.

Tel: (49) 03581/40 30 90

Fax: (49) 0358/41 80 81

E-Mail: mieterverein-goertlitz@t-online.de

www.mieterverein-goerlitz.de

Löbauer Str. 40

D-02826 Görlitz

Protects the rights and interests of tenants in the area of Upper Lausitz/Lower Silesia by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

37.

Mieterverein Baden-Baden und Umgebung e.V.

Tel: (49) 07221/2 55 12

Fax: (49) 07221/ 39 28 31

E-Mail: mieterverein-baden-baden@t-online.de

www.mieterverein-baden-baden.de

Lange Strasse 13

D-76530 Baden-Baden

Protects tenants’ interests in the Baden-Baden region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 1 Nr. 2 of the Statutes).

38.

Mieterverein Bochum, Hattingen und Umgegend e.V.

Tel: (49) 0234/9 61 14-0

Fax: (49) 0234/9 61 14 11

E-Mail: info@mieterverein-bochum.de

www.mieterverein-bochum.de

Brückstr. 58

D-44787 Bochum

Protects tenants’ interests in Bochum, Hattingen and the region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

39.

Mieterverein Bremen e.V.

Tel. (49) 0421/32 02 09

Fax: (49) 0421/3 37 92 08

E-Mail: info@mieterverein-bremen.de

www.mieterverein-bremen.de

An der Weide 23

D-28195 Bremen

Protects tenants’ interests in the Bremen region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

40.

Mieterverein Düsseldorf e.V.

Tel: (49) 0211/69 96-0

Fax: (49) 0211/35 15 11

E-Mail: info@mieterverein-duesseldorf.de

www.mieterverein-duesseldorf.de

Oststraße 47

D-40211 Düsseldorf

Protects tenants’ interests in Düsseldorf and the region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

41.

Mieterverein Flensburg e.V.

Tel: (49) 0461/2 30 50

Fax (49) 0461/1 25 38

E-Mail: info@mieterverein-flensburg.de

www.mieterverein-flensburg.de

Rote Straße 14

D-24937 Flensburg

Protects tenants’ interests in Flensburg by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 1 Paragraph 3 of the Statutes).

42.

Mieterverein für den Regierungsbezirk Trier e.V.

Tel. (49) 0651/99 40 970

Fax: (49) 0651/99 40 09 74

E-Mail: info@mieterverein-trier.de

www.mieterverein-trier.de

Walramsneustr. 8

D-54290 Trier

Protects tenants’ interests in the Trier region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

43.

Mieterverein für Lüdenscheid und Umgegend e.V.

Tel: (49) 02351/2 24 61

Fax: (49) 02351/3 94 50

E-Mail: mail@mieterverein-luedenscheid.de

www.mieterverein-luedenscheid.de

Lösenbacher Str. 3

D-58507 Lüdenscheid

Protects tenants’ interests in the Lüdenscheid region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

44.

Mieterverein Gelsenkirchen e.V. Im Deutschen Mieterbund

Tel: (49) 0209/2 49 18

Fax: (49) 0209/14 69 49

E-Mail: info@dmb-ge.de

www.mieterverein-ge.de

Gabelsberger Str. 9

D-45879 Gelsenkirchen

Protects the interests of tenants and lessees by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

45.

Mieterverein Hannover und Umgebung e.V.

Tel: (49) 0511/1 21 06-0

Fax: (49) 0511/1 21 06 16

E-Mail: info@dmb-hannover.de

www.dmb-hannover.de

Herrenstrasse 14

D-30159 Hannover

Protects tenants’ interests in the Hanover region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

46.

Mieterverein Heidelberg und Umgebung e.V.

Tel: (49) 06221/2 04 73

Fax: (49) 06221/16 34 18

E-Mail: beratung@mieterverein-heidelberg.de

www.mieterverein-heidelberg.de

Poststrasse 46

D-69115 Heidelberg

Protects tenants’ interests in the Heidelberg region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

47.

Mieterverein Karlsruhe e.V.

Tel: (49) 0721/37 50 91

Fax: (49) 0721/37 81 25

E-Mail: info@mieterverein-karlsruhe.de

www.mieterverein-karlsruhe.de

Ritterstr. 24

D-76137 Karlsruhe

Protects tenants’ interests in issues relating to tenancy, leasing and property in the City of Karlsruhe and administrative district by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

48.

Mieterverein Köln e.V.

Tel: (49) 0221/2 02 37-0

Fax: (49) 0221/2 40 46 20

E-Mail: email@mieterverein-koeln.de

www.mieterverein-koeln.de

Mühlenbach 49

D-50676 Köln

Protects tenants’ interests in Cologne by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

49.

Mieterverein München e.V.

Tel: (49) 089/55 21 43-0

Fax: (49) 089/55 45 54

E-Mail: hausmeister@mieterverein-muenchen.de

www.mieterverein-muenchen.de

Sonnenstr. 10

D-80331 München

Protects tenants’ interests in Munich by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

50.

Mieterverein Oberhausen, Mühlheim und Bottrop e.V.

Tel: (49) 0208/8 57 29-0

Fax: (49) 0208/20 24 44

E-mail: info@mieterbund-rhein-ruhr.de

www.mieterbund-rhein-ruhr.de

Willy-Brandt-Platz 4

D-46045 Oberhausen

Protects members’ interests in matters relating to tenancy and property by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

51.

Mieterverein VIADRINA

Tel: (49) 0335/6 85 02 60

Fax: (49) 0335/6 85 02 58

E-Mail: mieterverein.ffo@t-online.de

www.mieterverein-ffo.city-map.de

Halbe Stadt 21

D-15230 Frankfurt /O.

Protects tenants’ interests in the Frankfurt (Oder) region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

52.

Mietverein zu Hamburg von 1890 r.V.

Tel: (49) 040/8 79 79-0

Fx: (49) 040/8 79 79 110

E-mail: info@mieterverein-hamburg.de

www.mieterverein-hamburg.de

Beim Strohhause 20

D-20097 Hamburg

Protects tenants’ interests in the greater Hamburg region by providing information and advice; authorised to bring collective actions in the interests of tenants (Article 2 of the Statutes).

53.

PRO BAHN Oberbayern - Gemeinnütziger Fahrgastverband

Tel: (49) 089/53 00 31

Fax: (49) 089/53 75 66

E-Mail: info@bayers.pro-bahn.de

www.pro-bahn.de/oberbayern

Agnes-Bernauer-Platz 8

D-80687 München

Protects consumers’ interests in matters relating to public transport by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

54.

Schutzgemeinschaft der Kapitalanleger e.V.

Tel: (49) 089 20 20 846 0

Fax: (49) 089 20 20 846 10

E-Mail: info@sdk.org

www.sdk.org

Maximilianstr. 8

D-80539 München

Protects the interests of (minority) shareholders and other investors by providing information and advice; authorised to bring collective actions in the interests of consumers. (Article 2 of the Statutes).

55.

Schutzgemeinschaft für Bank- und Sparkassenkunden e.V.

Tel: (49) 09232/70 07 87

Fax: (49) 09232/70 07 86

E-mail: info@sg-banken.de

www.sg-banken.de

Ludwigstr. 97

D-95632 Wunsiedel

Protects consumers’ interests in banking matters by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

56.

Schutzgemeinschaft für Bankkunden e.V.

Tel: (49) 09175 90 71 90

Fax: (49) 09175 90 70 37

E-mail: schutz-vor-banken@t-online.de

www.schuvoba.de

Gabrielplatz 2

D-91174 Spalt

Protects consumers’ interests in Financial service matters by providing information and advice; authorised to bring collective actions in the interests of consumers (Articles 3 & 4 of the Statutes).

57.

Verband Privater Bauherren e.V.

Tel: (49) 030/27 89 01-0

Fax:(49) 030/27 89 01-11

E-Mail: info@vpb.de

www.vpb.de

Chausseestr. 8

D-10115 Berlin

Protects the interests of consumers by providing information and advice in the area of private construction; authorised to bring collective actions in the interests of consumers (Article 2 Paragraph 1 of the Statutes).

58.

Verbraucherzentrale Baden-Württemberg e. V.

Tel: (49) 0711/66 91-10

Fax: (49) 0711/66 91 50

E-Mail: info@verbraucherzentrale-bawue.de

www.verbraucherzentrale-bawue.de

Paulinenstr. 47

D-70178 Stuttgart

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

59.

Verbraucher-Zentrale Brandenburg e. V.

Tel. (49) 0331/2 98 71 0

Fax: (49) 0031/2 98 71 77

E-Mail: info@vzb.de

www.vzb.de

Templiner Str. 21

D-14473 Potsdam

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

60.

Verbraucher-Zentrale Hamburg e. V.

Tel. (49) 040/24 83 20

Fax: (49) 040/24 83 22 90

E-Mail: info@vzhh.de

www.vzhh.de

Kirchenallee 22

D-20099 Hamburg

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

61.

Verbraucher-Zentrale Hessen e. V.

Tel: (49) 01805/97 20 10

Fax: (49) 069/97 20 10 40

E-Mail: vzh@verbraucher.de

www.verbraucher-zentrale-hessen.de

Große Friedberger Str. 13 - 17

D-60313 Frankfurt/M.

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

62.

Verbraucher-Zentrale Niedersachsen e. V.

Tel: (49) 0511/9 11 96-0

Fax: (49) 0511/9 11 96 10

E-mail: info@vzniedersachsen.de

www.verbraucherzentrale-niedersachsen.de

Herrenstr. 14

D-30159 Hannover

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

63.

Verbraucherzentrale Rheinland-Pfalz V.

Tel: (49) 06131/2 84 80

Fax: (49) 06131/28 48 66

E-mail: info@vz-rlp.de

www.verbraucherzentrale-rlp.de

Ludwigstr. 6

D-55116 Mainz

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

64.

Verbraucherzentrale Sachsen-Anhalt e. V.

Tel: (49) 0345/2 98 03 29

Fax: (49) 0345/2 98 03 26

E-mail: vzsa@vzsa.de

www.vzsa.de

Steinbockgasse 1

D-06108 Halle

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

65.

Verbraucher Zentrale Thüringen e. V.

Tel: (49) 0361/5 55 14-0

Fax: (49) 0361/5 55 14 40

E-Mail: info@vzth.de

www.vzth.de

Eugen-Richter-Str. 45

D-99085 Erfurt

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

66.

Verbraucherzentrale Bayern e.V.

Tel: (49) 089/5 39 87-0

Fax: (49) 089/53 75 53

E-Mail: info@verbraucherzentrale-bayern.de

www.verbraucherzentrale-bayern.de

Mozartstr. 9

D-80336 München

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

67.

Verbraucher-Zentrale des Landes Bremen e.V.

Tel: (49) 0421/16 07 77

Fax: (49) 0421/1 60 77 80

E-Mail: info@verbraucherzentrale-bremen.de

www.verbraucherzentrale-bremen.de

Altenweg 4

D-28195 Bremen

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 3 Paragraph 2 of the Statutes).

68.

Verbraucherzentrale des Saarlandes Landesarbeitsgemeinschaft der Verbraucherverbände e.V.

Tel: (49) 0681/500 89-0

Fax: (49) 0681/500 8922

E-Mail: vz-saar@vz-saar.de

www.vz-saar.de

Trierer Str. 22

D-66111 Saarbrücken

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

69.

Verbraucherzentrale Schleswig-Holstein

Tel: (49) 0431/59099-0

Fax: (49) 0431/5909977

E-Mail: info@verbraucherzentrale-sh.de

www.verbraucherzentrale-sh.de

Andreas-Gayk Strasse 15

D-24103 Kiel

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

70.

Verbraucherzentrale Berlin e. V.

Tel: (49) 030/2 14 85-0

Fax: (49) 030/2 19 64 242

E-Mail: mail@verbraucherzentrale-berlin.de

www.verbraucherzentrale-berlin.de

Hardenbergplatz 2

D-10787 Berlin

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

71.

Verbraucherzentrale Mecklenburg-Vorpommern e.V.

Tel: (49) 0381/2 08 70 50

Fax: (49) 0381/2 08 703 0

E-Mail: info@nvzmv.de

www.nvzmv.de

Strandstr. 98

D-18055 Rostock

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

72.

Verbraucher-Zentrale Nordrhein-Westfalen Landesarbeitsgemeinschaft der Verbraucherverbände e. V.

Tel: (49) 0211/3 80 90

Fax: (49) 0211/3 80 216

E-mail: internet@vz-nrw.de

www.vz-nrw.de

Mintropstr. 27

D-40215 Düsseldorf

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Number 2.1 and 2.2. of the Statutes).

73.

Verbraucher-Zentrale Sachsen e. V.

Tel: (49) 0341/ 69 62 90

Fax: (49) 0341/68 92 826

E-Mail: vzs@vzs.de

www.vzs.de

Brühl 34-38

D-04315 Leipzig

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

74.

Vereinigte Schutzgemeinschaft Auslandimmobilien e.V.

Tel (49) 08856/80 33 878

Fax: (49) 08856/ 80 30 884

E-mail: sg-auslandsimmobilien@gmx.de

www.schutgemeinschaft-auslandimmobilien.de

Stalachter Str. 36

D-82393 Iffeldorf

Protects the interests of consumers by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).

75.

Vereinigung kritischer Verbraucher e.V.

Tel: (49) 0331/5505894

Ffax: (49) 0331/5505895

E-Mail: info@vereinigung-kritischer-verbraucher.de

www.vereinigung-kritischer-verbraucher.de

Sellostr. 29

D-14471 Potsdam

Protects consumers’ interests by providing information and advice; authorised to bring collective actions in the interests of consumers (Article 2 of the Statutes).


ESTONIA

Name of the entity

Contact details

Purpose

1.

Tarbijakaitseamet

Kiriku 4,

EE-15071 Tallinn

Tel: (372-6) 20 17 00

Fax: (372-6) 20 17 01

E-mail: info@consumer.ee

Veebiaadress: www.consumer.ee

Supervision of general consumer protection in connection with the marketing of goods and the provision of services, and supervision of consumer contracts in connection with package travel guarantees.

2.

Ravimiamet

Ravila 19,

EE-50411 Tartu

Tel: (372 7) 37 41 40

Fax: (372-7) 37 41 42

E-mail: sam@sam.ee

Veebiaadress: www.sam.ee

Supervision in connection with the marketing and advertising of medicines


IRELAND

Name of the entity

Contact details

Purpose

1.

National Consumer Agency

4 Harcourt Road

Dublin 2

Ireland

Tel. (353-1) 402 55 00

Fax (353-1) 402 55 01

E-mail: odca@entemp.ie

Website: www.odca.ie

Independent statutory officer responsible for providing consumers with advice and information, regulating credit intermediaries, licensing pawnbrokers and enforcing a wide range of consumer protection legislation.


GREECE

Name of the entity

Contact details

Purpose

1.

Νέο Ινστιτούτο Καταναλωτών (NEO INKA)

Consumers’ association — New consumers’ institute (NEO INKA)

Καλυψούς 105 / Kalipsous 105

GR-176 71 Καλλιθέα / Kallithea

Tel.: (30) 21 09 57 78 77

Fax: (30) 21 09 53 34 71

E-mail: inka@inka.org.gr

website: www.inka.org.gr

Protects consumers’ rights and interests.

2.

Κέντρο Προστασίας Καταναλωτών (ΚΕΠΚΑ)

Consumers’ protection centre of Thessaloniki (KEPKA)

Τσιμισκή / Tsimiski 54,

GR-546 23 Θεσσαλονίκη / Thessaloniki

E-mail: consumers@kepka.org

Website: www.kepka.org

Tel: (30) 23 10 26 94 49

Fax: (30) 23 1024 22 11

Protects consumers’ rights and interests.

3.

Ένωση Καταναλωτών – Ποιότητα Ζωής (ΕΚΠΟΙΖΩ)

Consumers’ association ‘the quality of life’ (EKPIZO)

Βαλτετσίου / Valtetsiou 43-45,

GR-106 81 Αθήνα / Athens

E-mail:

ekpizo@ath.fothenet.gr

website: www.ekpizo.gr

Tel: (30) 21 03 30 44 44

Fax: (30) 21 03 30 05 91

Protects consumers’ rights and interests.

4.

Ελληνική Καταναλωτική Οργάνωση (EKATO)

Greek consumers’ organisation (EKATO)

Δημοκρίτου / Dimokritou 10,

GR-54 352, Θεσσαλονίκη / Thessaloniki

E-mail: info@ekato.org & ekato@ekato.org

Website: www.ekato.org

Tel: (30) 23 10 22 64 26 94 93 21

Fax:

(30) 23 10 90 85 19,

(30) 23 10 22 64 26

Protects consumers’ rights and interests.

5.

Ινστιτούτο καταναλωτών (INKA) Ιωαννίνων

Consumers’ institute (INKA) of Ioannina

Θ.Πασχίδη / Th. Paskidi 52,

GR-45 445 Ιωάννινα / Ιoannina

E-mail: ioannina@inka.gr

Tel: (30) 26 51 06 51 78

Fax: (30) 26 51 06 51 78

Protects consumers’ rights and interests.

6.

Ένωση για τα δικαιώματα των πολιτών

Citizens’ rights organisation

Λυκαβηττού / Likavipou 18,

GR-106 73 Αθήνα / Athens

Tel: (30) 21 03 60 04 10

Fax: (30) 21 03 60 04 11

Protects consumers’ rights and interests.

7.

Ινστιτούτο Καταναλωτών (INKA) Μακεδονίας

Consumers’ institute (INKA) of Macedonia

Μοναστηρίου / Μonastiriou 17,

GR-54627 Θεσσαλονίκη / Thessaloniki

E-mail: Macedonia@inka.gr

Website: www.inkamak.eisodos.com

Tel: (30) 23 10 53 52 63 (11 72 1)

Fax: (30) 23 10 51 74 92

Protects consumers’ rights and interests.

8.

Ινστιτούτο Καταναλωτών (INKA) Κέρκυρας

Consumers’ institute (INKA) of Corfu

Ακαδημίας / Akadimias 3,

GR-49 100 Κέρκυρα / Kerkira

Tel: (30) 26 61 04 58 26

Fax: (30) 26 61 03 62 50

Protects consumers’ rights and interests.

9.

Ένωση Καταναλωτών Αιτωλοακαρνανίας

Consumer Association of Aitoloakarnania

Σ.Τσικνιά / S. Tsiknia 48 (πρώην Τσαλδάρη / formerly Tsaldari),

GR-30100 Αγρίνιο/ Agrinio

E-mail: INKA-AIT@OTENET.GR

Tel: (30) 26 41 02 44 44

Fax: (30) 26 41 02 13 44

Protects consumers’ rights and interests.

10.

Ένωση Καταναλωτών Βόλου και Θεσσαλίας

Consumer Association of Volos & Thessaly

Αγίου Νικολάου / Agiou Nikolaou 104,

GR-38221, Βόλος / Volos

Tel: (30) 24 21 04 56 15

Fax: (30) 24 21 07 13 31

Protects consumers’ rights and interests.

11.

Ένωση Καταναλωτών Ελλάδας

Consumer Association of Greece

Γούναρη / Gounari 4-6,

GR-185 31, Πειραιάς / Peiraias

Tel: (30) 210 4111080

Fax: (30) 210- 4111080

Protects consumer’s rights and interests.

12.

Ένωση Πολιτών

Citizens’ association

Αλκυόνης / Alkionis 9,

GR-175 61 Π. Φάληρο / P. Faliro

Tel: (30) 21 09 82 91 52

Fax: (30) 21 09 82 50 96

Protects consumer’s rights and interests.

13.

Εμπορικό και Βιομηχανικό Επιμελητήριο Αθηνών

Athens Chamber Of Commerce And Industry

Ακαδημίας / Akademias str 7,

GR-10671 Αθήνα / Athens

Tel: (30) 21 03 60 48 15-9, 36 02 411-9

Fax: (30) 21 03 61 64 64

E-mail: info@acci.gr

Website: www.acci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

14.

Βιοτεχνικό Επιμελητήριο της Αθήνας

Athens Chamber Of Handicrafts

Ακαδημίας / Akademias 18,

GR-10671 Αθήνα / Athens

Tel: (30) 210 3680700

Fax: (30) 210 3614726

E-mail: info@acsmi.gr

Website: www.acsmi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

15.

Επαγγελματικό Επιμελητήριο Αθηνών

Athens Chamber Of Tradesmen

Πανεπιστημίου / Panepistsimiou 44,

GR-10679 Αθήνα / Athens

Tel:

(30) 21 03 60 16-5,

36 33 08 0 (President’s office)

Fax: (30) 21 03 61 97 35

E-mail: eea@eea.gr

Website: www.eea.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

16.

Εμπορικό και Βιομηχανικό Επιμελητήριο Θεσσαλονίκης

Thessaloniki Chamber Of Commerce And Industry

Τσιμισκή / Tsimiski 29,

GR-54624 Θεσσαλονίκη / Thessaloniki

Tel:

(30) 23 10 37 01 00,

37 01 10

Fax:

(30) 23 10 37 01 14 –

37 01 66

E-mail: root@ebeth.gr

Website: www.ebeth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

17.

Βιοτεχνικό Επιμελητήριο Θεσσαλονίκης

Thessaloniki Chamber Of Handicrafts

Αριστοτέλους / Aristotelous 27,

GR-54624 Θεσσαλονίκη / Thessaloniki

Tel:

(30) 23 10 24 16 68,

24 16 89

Fax: (30) 23 10 23 26 67

E-mail: info@veth.gr

Website: www.veth.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’.

18.

Επαγγελματικό Επιμελητήριο Θεσσαλονίκης

Thessaloniki Chamber Of Tradesmen

Αριστοτέλους / Aristotelous 27,

GR-54624 Θεσσαλονίκη / Thessaloniki

Tel:

(30) 23 10 27 52 55,

27 13 40,

27 14 88 (President’s office),

22 00 50

Fax:

(30) 23 10 2716 49,

25 72 83

E-mail: epepthe@otenet.gr

Website: www.uhcci.gr/epimelitiria/EETH.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

19.

Εμπορικό και Βιομηχανικό Επιμελητήριο Πειραιά

Piraeus Chamber Of Commerce And Industry

Λουδοβίκου / Loudovikou 1, Πλ. Οδησσού / Odissos Square,

GR-18531 Πειραιάς / Piraeus

Tel: (30) 21 04 17 72 41 - 5

Fax: (30) 21 04 17 86 80

E-mail: evepgr1@acci.gr

Website: www.uhcci.gr/epimelitiria/EBEP.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

20.

Βιοτεχνικό Επιμελητήριο Πειραιά

Piraeus Chamber Of Handicrafts

Καραΐσκου / Karaiskou 111,

GR-18532 Πειραιάς / Piraeus

Tel:

(30) 21 04 11 04 43,

4 12 12 98,

4 17 47 65

Fax:

(30)21 04 17 94 95,

4 17 41 52

E-mail: info@bep.gr

Website: www.bep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

21.

Επαγγελματικό Επιμελητήριο Πειραιά

Piraeus Chamber Of Tradesmen

Αγίου Κωνσταντίνου / Agiou Konstantinou 3,

GR-18531 Πειραιάς /Piraeus

Tel:

(30) 21 04 12 15 03,

4 12 69 17

Fax: (30) 21 04 12 27 90

E-mail: eepir@otenet.gr

Website: www.eep.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

22.

Εμπορικό και Βιομηχανικό Επιμελητήριο Ροδόπης

Chamber Of Industry And Commerce Of Rodopi Prefecture

Βασ. Γεωργίου / Vassileios Georgiou 2β,

GR-69100 Κομοτηνή / Komotini

Tel:

(30) 25 31 02 28 31,

3 68 31

Fax: (30) 25 31 02 67 14

E-mail:

ccirodop@otenet.gr;

info@rodopicci.gr

Website: www.rodoppicci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

23.

Επαγγελματικό και Βιοτεχνικό Επιμελητήριο Ροδόπης

Chamber Of Tradesmen And Handicrafts Of Rodopi Prefecture

Καβείρων / Kaveiron 12,

GR-69100 Κομοτηνή / Komotini

Tel:

(30) 25 31 02 25 47,

3 40 06,

8 14 70 - 9

Fax: (30) 25 31 02 58 66

E-mail: info@everodopi.gr

Website: www.everodopi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

24.

Επιμελητήριο Αιτωλοακαρνανίας

Chamber Of Aitoloakarnania Prefecture

Παπαστράτου / Papastratou 53 και Σμύρνης / & Smirnis,

GR-30100 Αγρίνιο / Agrinio

Tel:

(30) 26 41 02 25 25,

572 62

Fax: (30) 26 41 02 25 90

E-mail: contact@epimetol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

25.

Επιμελητήριο Αργολίδας

Chamber Of Argolida Prefecture

Κορίνθου / Korinthou 23,

GR-21200 Άργος / Argos

Tel:

(30) 27 51 06 72 16,

630 23,

669 68

Fax: (30) 275 10 24 595

E-mail: ebear@otenet.gr

Website: www.arcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

26.

Επιμελητήριο Αρκαδίας

Chamber Of Arcadia Prefecture

25ης Μαρτίου και Πανός / Panos & Martiou 21,

22100 Τρίπολη / Tripoli

Tel:

(30) 27 10 22 71 41,

22 71 42,

23 71 23

Fax: (30) 27 10 23 37 38

E-mail: info@arcadianet.gr

Website:

www.arcadianet.gr

www.ikenet.gr,

www.eic.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

27.

Επιμελητήριο Άρτας

Chamber Of Arta Prefecture

Μ. Γραικού και Φλέμινγκ / Graikou & Flemig,

GR-47100 Άρτα / Arta

Tel:

(30) 26 81 02 87 28,

7 86 54

Fax: (30) 26 81 07 86 54

E-mail: epimarta@otenet.gr

Website: www.arta.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

28.

Επιμελητήριο Αχαΐας

Chamber Of Ahaia Prefecture

Μιχαλακοπούλου / Mihalakopoulou 58,

GR-26221 Πάτρα / Patra

Tel:

(30) 2610 27 77 79,

27 76 79,

27 80 56

Fax: (30) 26 10 27 65 19

E-mail: ea@e-a.gr

Website: www.e-a.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

29.

Επιμελητήριο Βοιωτίας

Chamber Of Viotia Prefecture

Λ.Κουτσοπετάλου / L.Koutsopetalou 1,

GR-32100 Λειβαδιά / Livadia

Tel:

(30) 22 61 02 82 81,

2 76 64

Fax: (30) 22 61 02 13 47

E-mail: info@viotiachamber.gr

Website: www.viotiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

30.

Επιμελητήριο Γρεβενών

Chamber Of Grevena Prefecture

Εμμανουήλ Παππά / Emmanouil Papa 7,

GR- 51100 Γρεβενά / Grevena

Tel:

(30) 24 62 08 55 01 (-3),

8 55 04,

8 55 05

Fax:

(30) 24 62 08 03 10

8 03 33

E-mail: ebegreve@grevenanet.gr

Website: www.grevena.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy.

According to Article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

31.

Επιμελητήριο Δράμας

Chamber Of Drama Prefecture

Λαμπριανίδου / Labrianidiou 40,

GR-66100 Δράμα / Drama

Tel:

(30) 25 21 02 27 50,

2 49 95

Fax: (30) 25 10 25 835

E-mail: ccidrama@dramanet.gr

Website: www.ccidrama.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

32.

Επιμελητήριο Δωδεκανήσων

Chamber Of Dodekanissa Prefecture

Γρηγορίου Λαμπράκη / Grigoriou Labraki 8,

GR-85100 Ρόδος / Rodos Island

Tel: (30) 22 41 04 42 00,

Κάλυμνος: 22 43 05 15 17,

Κως: 22 42 02 61 79,

Κάρπαθος: 22 45 02 24 83

Fax: (30) 22 41 04 42 40

E-mail: info@ebed.gr

Website: www.ebed.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

33.

Επιμελητήριο Έβρου

Chamber Of Evros Prefecture

Οδός Εμπορίου / Eboriou, 1ος όροφος / 1st floor,

GR- 68100 Αλεξανδρούπολη / Alexandroupoli

Tel:

(30) 25 51 02 62 23,

2 65 37

Fax: (30) 25 51 02 32 53

E-mail: epimevro@otenet.gr

Website: www.chamberofevros.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

34.

Επιμελητήριο Εύβοιας

Chamber Of Evia Prefecture

Ελ.Βενιζέλου / El. Venizelou 12,

GR-34100 Χαλκίδα / Chalkida

Tel: (30) 22 21 08 64 52

Fax: (30) 22 21 08 09 18

E-mail: epimevia@hol.gr

Website: www.eviachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, pargraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

35.

Επιμελητήριο Ευρυτανίας

Chamber Of Evritania Prefecture

Νικολάου Τσιαμπούλα / Nikolaou Tsiaboula 5,

GR-36100 Καρπενήσι / Karpenissi

Tel:

(30) 22 37 08 00 36,

2 36 28

Fax: (30) 22 37 08 04 40

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

36.

Επιμελητήριο Ζακύνθου

Chamber Of Zakynthos Prefecture

Λομβάρδου / Lombardou 20,

GR-29100 Ζάκυνθος / Zakynthos

Tel:

(30) 26 95 04 19 40 (-1),

20090 -1 -2

Fax: (30) 26 95 02 31 35

E-mail: zantecci@otenet.gr

Website: www.zantecci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

37.

Επιμελητήριο Ηλείας

Chamber Of Ilia Prefecture

28ης Οκτωβρίου και Πλ. Ηρώων / 28th of October str & Iroon Square,

GR-27100 Πύργος / Pyrgos

Tel:

(30) 26 21 03 41 54,

3 22 25,

3 68 95

Fax: (30) 26 21 03 17 91

E-mail: ilich-gr@otenet.gr

Website: www.helia.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

38.

Επιμελητήριο Ημαθίας

Chamber Of Imathia Prefecture

Κεντρικής / Kentrikis 3,

GR-59100 Βέροια / Veria

Tel:

(30) 23 31 02 54 70,

2 97 74,

2 47 34

Fax: (30) 23 31 02 53 30

E-mail: chamimat@otenet.gr

Website: www.imathiachamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

39.

Επιμελητήριο Ηρακλείου

Chamber Of Irakleion Prefecture

Κορωναίου / Koroneou 9,

GR-71202 Ηράκλειο / Irakleio

Tel: (30) 28 10 24 70 00

Fax: (30) 28 10 22 29 14

E-mail:

root@ebeh.gr

kapetanaki@ebeh.gr

Website: www.ebeh.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

40.

Επιμελητήριο Θεσπρωτίας

Chamber Of Thesprotia Prefecture

Κυρα-Βασιλικής / Kyra Vassilikis 13, (1ος όροφος / 1st floor),

GR-46100 Ηγουμενίτσα / Igoumenitsa

Tel: (30) 26 65 02 94 80 (-88)

Fax: (30) 26 65 02 94 89

E-mail: pezo@otenet.gr

Website: www.uhcci.gr/epimelitiria/THESPROTIA.html

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

41.

Επιμελητήριο Ιωαννίνων

Chamber Of Ioannina Prefecture

Τρικούπη και Οπλαρχηγού Πουτέτση / Trikoupi & Oplarhigou Poutesi 14,

GR-45332 Ιωάννινα / Ioannina

Tel:

(30) 26 51 0 2 62 73 (President’s office),

223 89

24 7 09,

765 89 (EU Info Center)

Fax: (30) 26 51 0 251 79

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

42.

Επιμελητήριο Καβάλας

Chamber Of Kavala Prefecture

Ομονοίας / Omonias 50Α,

GR-65302 Καβάλα / Kavala

Tel:

(30) 25 10 22 33 25,

22 33 28,

22 22 57,

22 22 12

Fax: (30) 25 10 83 59 46

E-mail: eic157@otenet.gr

Website: www.chamberofkavala.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

43.

Επιμελητήριο Καρδίτσας

Chamber Of Karditsa Prefecture

Ηρώων Πολυτεχνείου / Iroon Polytehneiou 3,

GR-43100 Καρδίτσα / Karditsa

Tel:

(30) 24 41 02 23 34,

2 23 01

Fax: (30) 24 41 02 22 38

E-mail: karditsaacci@cld.gr

Website: www.karditsaacci@cld.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

44.

Επιμελητήριο Καστοριάς

Chamber Of Kastoria Prefecture

Μητροπόλεως / Mitropoleos 60,

GR-52100 Καστοριά / Kastoria

Tel:

(30) 24 67 02 69 26,

2 89 81

(President’s office),

2 95 28

Fax: (30) 24 67 02 24 42

E-mail: kastcham@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

45.

Επιμελητήριο Κέρκυρας

Chamber Of Corfu Prefecture

Αριστοτέλους / Aristotelous 2

Τ.Θ. / PO Box 426,

GR-49100 Κέρκυρα / Corfu

Tel:

(30) 26 61 03 98 13,

3 98 14,

3 19 98

Fax: (30) 26 61 04 00 88

E-mail: corfucci@otenet.gr

Website: www.cci-kerkyra.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

46.

Επιμελητήριο Κεφαλονιάς και Ιθάκης

Chamber Of Kefalinia & Ithaki Islands

Λ.Βεργωτή / L. Vergoti 131,

GR-28100 Αργοστόλι / Argostoli

Tel:

(30) 26 71 02 22 53,

2 49 59

Fax: (30) 26 71 02 61 90

E-mail: chamberk@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

47.

Επιμελητήριο Κιλκίς

Chamber Of Kilkis Prefecture

Γ.Καπετά / G.Kapeta 11,

Τ.Θ. / PO Box 40,

GR-61100 Κιλκίς / Kilkis

Tel:

(30) 23 41 02 45 80,

2 45 81,

2 09 23

Fax:

(30) 23 41 02 09 24,

2 09 26

E-mail: ebekilk@otenet.gr

Website: www.gbi.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

48.

Επιμελητήριο Κοζάνης

Chamber Of Kozani Prefecture

Ι.Φαρμάκη / I.Farmaki 2,

GR-50100 Κοζάνη / Kozani

Tel:

(30) 24 61 03 46 69,

4 16 93

Fax: (30) 26 83 92 45 68

E-mail: Chambers@otenet.gr

Website: www.kozani.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

49.

Επιμελητήριο Κορίνθου

Chamber Of Korinth Prefecture

Ερμού / Ermou 2,

GR-20100 Κόρινθος / Korinth

Tel:

(30) 27 41 02 44 64,

8 59 86,

2 64 04,

2 64 03

Fax: (30) 27 41 0 2 11 73

E-mail: info@korinthcc.gr

Website: www.korinthcc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

50.

Επιμελητήριο Κυκλάδων

Chamber Of Cyclades Islands

Αγ.Νικολάου 6 / Ag.Nikolaou,

GR-84100 Ερμούπολη - Σύρος / Ermoupolis-Syros

Tel:

(30) 22 81 08 23 46,

8 02 46,

8 74 03

Fax: (30) 22 81 08 65 55

E-mail: info@cycladescc.gr

Website: www.cycladescc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

51.

Επιμελητήριο Λακωνίας

Chamber Of Lakonia Prefecture

Ξανθάκη / Xanthaki 3,

GR-23200 Γύθειο / Gythio

Tel:

(30) 27 33 02 22 79,

2 38 04

Fax: (30) 27 33 02 20 08

E-mail: gytheioc@otenet.gr

Website: www.lcci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

52.

Επιμελητήριο Λάρισας

Chamber Of Larissa Prefecture

Παπακυριαζή / Papakyriazi 44,

GR-41222 Λάρισσα / Larissa

Tel:

(30) 24 10 53 64 53,

25 53 88

(President’s office),

25 47 38,

53 64 52,

53 24 47,

53 69 00

Fax: (30) 24 10 25 75 22

E-mail: info@Larissa-chamber.gr

Website: www.Larissa-chamber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

53.

Επιμελητήριο Λασηθίου

Chamber Of Lassithi Prefecture

Ι.Κουμουνδούρου / I.Koumoundourou 17,

GR-72100 Άγιος Νικόλαος - Κρήτη / Agios Nikolaos - Creta

Tel:

(30) 28 41 02 22 31,

2 71 40,

2 71 50,

2 83 01

Fax: (30) 28 41 02 38 31

E-mail: info@epimlas.gr

Website: www.epimlas.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

54.

Επιμελητήριο Λέσβου

Chamber Of Lesvos Island Prefecture

Πλ.Κουντουριώτη / Kountourioti 71,

GR-81100 Μυτιλήνη / Mytilini

Tel:

(30) 22 51 02 84 31,

2 85 64,

2 92 17,

2 99 32 (President’s office)

Fax: (30) 2 32 75

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

55.

Επιμελητήριο Λευκάδας

Chamber Of Lefkada Island Prefecture

Δ.Μακρή / D.Makri 5,

GR-31100 Λευκάδα / Lefkada

Tel: (30) 26 45 02 23 81

Fax: (30) 26 45 02 23 81

E-mail: ebelef@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

56.

Επιμελητήριο Μαγνησίας

Chamber Of Magnesia Prefecture

Δημητριάδος / Dimitriados 176,

GR-38221 Βόλος / Volos

Tel:

(30) 24 21 02 37 66,

2 32 71

Fax: (30) 24 21 03 12 11

E-mail: info@c-magnesia.gr

Website: www.c-magnesia.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

57.

Επιμελητήριο Μεσσηνίας

Chamber Of Messinia Prefecture

Πλ. 23ης Μαρτίου / 23rd Martiou Square,

GR-24100 Καλαμάτα / Kalamata

Tel: (30) 27 21 06 22 00

Fax:

(30) 27 21 06 22 29,

8 27 41

E-mail: info@kalamata.chambernet.gr

Website: www.kalamata.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

58.

Επιμελητήριο Ξάνθης

Chamber Of Xanthi Prefecture

Βασ.Κωνσταντίνου / Vass. Konstantinou 1,

GR-67100 Ξάνθη / Xanthi

Tel:

(30) 25 41 02 51 05,

2 25 33

Fax: (30) 25 41 02 59 87

E-mail: ebex@otenet.gr

Website: www.ebex.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

59.

Επιμελητήριο Πέλλας

Chamber Of Pella Prefecture

25ης Μαρτίου / 25th Martiou 13,

GR-58200 Έδεσσα / Edessa

Tel:

(30) 23 81 02 65 55 - 6,

2 67 35

Fax: (30) 23 81 02 90 29

E-mail: champella@pel.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

60.

Επιμελητήριο Πιερίας

Chamber Of Pieria Prefecture

28ης Οκτωβρίου / 28th of October 9,

GR-60100 Κατερίνη / Katerini

Tel:

(30) 23 51 02 32 11,

2 43 11

Fax: ++30) 23 51 02 51 24

E-mail: champier@otenet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

61.

Επιμελητήριο Πρέβεζας

Chamber Of Preveza Prefecture

Δοδώνης / Dodonis 47,

GR- 48100 Πρέβεζα / Preveza

Tel: (30) 26 82 02 94 14

Fax: (30) 26 82 02 92 83

E-mail: info@preveza.chambernet.gr

Website: www.preveza.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

62.

Επιμελητήριο Ρεθύμνου

Chamber Of Rethymnon Prefecture

Εμ.Πορτάλιου / Em. Portaliou 23,

GR-74100 Ρέθυμνο / Rethymnon

Tel: (30) 28 31 02 22 14

Fax: (30) 28 31 05 50 86

E-mail: eber@otenet.gr

Website: www.eber.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

63.

Επιμελητήριο Σάμου

Chamber Of Samos Island Prefecture

Κουντουριώτη / Kountourioti 19,

GR-83100 Σάμος / Samos

Tel:

(30) 22 73 08 79 70,

8 79 80

Fax: (30) 22 73 02 27 84

E-mail: samcci@otenet.gr

Website: www.samoscci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

64.

Επιμελητήριο Σερρών

Chamber Of Serres Prefecture

Π.Κωστοπούλου / Kostopoulou 2,

GR-62122 Σέρρες / Serres

Tel:

(30) 23 21 09 97 20,

9 97 19 (γραφείο προέδρου)

Fax: (30) 23 21 09 9740

E-mail: eves@otenet.gr

Website: www.eves.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

65.

Επιμελητήριο Τρικάλων

Chamber Of Trikala Prefecture

Βενιζέλου / Venizelou 1,

GR-42100 Τρίκαλα / Trikala

Tel:

(30) 24 31 02 74 93,

2 49 89,

7 47 20

Fax: (30) 24 31 03 89 45

E-mail: info@trikala.chambernet.gr

Website: www.trikala.chambernet.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

66.

Επιμελητήριο Φθιώτιδας

Chamber Of Fthiotida Prefecture

Όθωνος / Othonos 3,

GR-35100 Λαμία / Lamia

Tel:

(30) 22 31 02 21 12,

2 13 95

Fax: (30) 22 31 03 09 85

E-mail: info@fthiotidoscc.gr

Website: www.fthiotidoscc.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

67.

Επιμελητήριο Φλώρινας

Chamber Of Florina Prefecture

Μεγαρόβου / Megarovou 15,

GR-53100 Φλώρινα / Florina

Tel:

(30) 23 85 02 23 34,

2 24 66

Fax: (30) 23 85 02 80 20

E-mail: eveflorinas@acn.gr

http: Δικτυακός τόπος: www.ebef.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

68.

Επιμελητήριο Φωκίδας

Chamber Of Fokida Prefecture

Γιδογιάννου / Gidogiannou 7,

GR-33100 Άμφισσα / Amfissa

Tel:

(30) 22 65 02 86 97,

2 36 51

Fax: (30) 22 65 02 21 85

E-mail: epim-fo@hol.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

69.

Επιμελητήριο Χαλκιδικής

Chamber Of Chalkidiki Prefecture

Πολυτεχνείου / Polytehniou 58,

GR-63100 Πολύγυρος / Polygyros

Tel:

(30) 23 71 02 42 00,

2 43 00

Fax: (30) 23 71 02 13 55

E-mail: info@epichal.gr

Website: www.epichal.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Aarticle 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

70.

Επιμελητήριο Χανίων

Chamber Of Chania Prefecture

Ελ.Βενιζέλου / Elef.Venizelou 4,

GR-73110 Χανιά-Κρήτη / Chania-Creta

Tel:

(30) 28 21 05 23 29, 45 34 9,

40 62 4 (President’s office)

Fax: (30) 28 21 02 83 07

E-mail: epimel@chania-cci.gr

Website: www.chania-cci.gr

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’

71.

Επιμελητήριο Χίου

Chamber Of Chios Island Prefecture

Φιλίππου Αργέντη / Filipou Argenti 8,

GR-82100 Χίος / Chios

Tel: (30) 22 71 04 43 30 - 1

Fax: (30) 22 71 04 43 32

E-mail: epimeliti@otenet.gr

Website: chios.proodos.gr/chamber

Protects and develops the trade, industry and skilled-craft sectors; formation of economic policy

According to Article 10, paragraphes 9 and 15 of the Greek Law no 2251/94, ‘Chambers of Commerce, Industry and Handicrafts can bring injunctive actions aiming to the protection of consumers’ collective interests’


SPAIN

Name of the entity

Contact details

Purpose

1.

Instituto Nacional del Consumo

C/Príncipe de Vergara, 54

E-28006 Madrid

Tel. (34) 91.822.44.00

Fax (34) 91.435.94.12

directora@consumo-inc.es

Central government body which, pursuant to Article 51 of the Constitution and the consolidated text of the General Law for the Protection of Consumers and Users, promotes and fosters consumers’ and users’ rights

2.

Dirección General de Consumo de la Junta de Andalucía

Plaza Nueva, 4

E-41071 Sevilla

Tel. (34) 95 504 14 78.

Fax: (34) 95 504 14 49

Dg.consumo.cgob@juntadeandalucia.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

3.

Dirección General de Consumo del Gobierno de Aragón

Via Universitas, 36, 6e Planta

E-50071 Zaragoza

Tel. (34) 976 71 56 12.

Fax (34) 976 71 56 09

consumo@aragon.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

4.

Agencia de Sanidad Ambiental y Consumo del Principado de Asturias

Ciriaco Miguel Vigil, 9

Edificio Buenavista

E-33006 Oviedo

Tel. (34) 98 510 83 02

Fax (34) 98 510 83 10

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

5.

Dirección General de Consumo / Direcció General de Consum –Govern de les Illes Balears

Paseo del Borne, 17- 1o

E-07012 Palma de Mallorca

Tel; (34) 971 17 95 22

Fax (34) 971 17 62 52

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

6.

Dirección General de Consumo del Gobierno de Canarias

León y Castillo, 200

Ed. Servicios Múltiples III, planta 1

E-35071 Las Palmas de Gran Canaria

Tel. (34) 928 89 93 21

Fax (34) 928 89 98 68

ecobgam@gobiernodecanarias.org

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

7.

Dirección General de Comercio y Consumo del Gobierno de Cantabria

Hernán Cortes, 9

E-39003 Santander

Tel. (34) 942 20 79 36

Fax: (34) 942 20 75 28

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

8.

Instituto de Consumo de la Junta de Comunidades de Castilla-La Mancha

Berna, 1-1o planta

Edificio Iberdrola

E-45071 Toledo

Tel. (34) 925 28 45 29

Fax (34) 925 22 62 06

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

9.

Agencia de Protección Civil y Consumo de la Junta de Castilla y León

Garcia Morato, 24

E-47007 Valladolid

Tel (34) 983 41 88 15

Fax (34) 983 41 00 78

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

10.

Agencia Catalana del Consumo / Agència Catalana del Consum – Generalitat de Catalunya

Carrer Pamplona 113

08018 Barcelona

Tel. +34 935516666

Fax +34 935516599

www.consum.cat/

consum@gencat.cat

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

11.

Dirección General de Consumo de la Junta de Extremadura

C/Atarazanas, 8

E-06800 Merida (Badajoz)

Tel

(34) 924 00 47 01

924 00 47 00

Fax (34) 924 00 47 02

Dg.consumo@prs.juntaex.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

12.

Instituto Gallego de Consumo / Instituto Galego de Consumo – Xunta de Galicia

Gonzalo Torrente Balllester

1-3-5-bajo

E-15707 Santiago de Compostela (A Coruña)

Tel

(34) 981 54 53 86

981 54 53 97

981 54 45 12

Fax (34) 981 54 45 98-99

Xerencia.igc@xunta.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

13.

Dirección General de Consumo de la Comunidad de Madrid)

C/ Ventura Rodríguez, 7 -4o planta

E-28008 Madrid

Tel. (34) 91 580 32 13

Fax (34) 91 580 33 39

Dg.consumo@madrid.org

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

14.

Dirección General de Atención al Ciudadano, Drogodepencias y Consumo de la Región de Murcia

Ronda de Levante, 11- 4o Planta

E-30071 Murcia

Tel (34) 968 39 58 31

Fax (34) 968 22 12 17

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

15.

Dirección General de Familia, Infancia y Consumo del Gobierno de Navarra

C/González Tablas s/n

E-31002 Pamplona

Tel (34) 848 42 62 21

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

16.

Dirección General de Salud Pública y Consumo del Gobierno de la Rioja

C/Gran Via, 18

E-26071 Logroño

Tel (34) 941 272 420

Fax (34) 941 272 418

Dg.salud@larioha.org

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

17.

Dirección General de Comercio y Consumo / Direcció General de Comerç i Consum de la Generalitat Valenciana

C/Colón, 32

E-46004 Valencia

Tel (34) 96 386 96 04

Fax (34) 96 386 96 00

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

18.

Dirección de Consumo y Seguridad Industrial – Gobierno Vasco / Kontsumo eta Industria Segurtasuneko Zuzendaritza – Eusko Jaurlaritza

C/Donostia San Sebastián, 1

E-01010 Vitoria (Gasteiz)

Tel (34) 945 01 99 23

Fax

(34) 945 01 99 31

945 01 99 47

consumo@ej-gv.es

Government agency responsible for market surveillance and protection of consumers’ and users’ rights

19.

AUC

Asociacíon de Usuarios de la Comunicación

Cavanilles, 29, 2o D

E-28007 Madrid

Tel. (34) 91 501 67 73.

Fax (34) 91 501 87 66

auc@auc.es

Consumers’ and users’ organisation specialising in commercial communications. Also provides information and training for consumers and users and represents them in the various consumer participation bodies

20.

ASGECO

Asociación General de Consumidores

Plaza Navafría, 3-Bajos

E-28027 Madrid

Tel.

(34) 91 405 36 98

91 405 36 11

Fax (34) 91 405 39 97

asgeco@asgeco.org

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

21.

CEACCU

Confederación Española de Organizaciones de Amas de Casa, Consumidores y Usuarios

C/San Bernardo, 97-99

Edif. Colomina, Oficina F

E-28015 Madrid

Tel. (34) 91 447 04 81

Fax (34) 91 594 51 24

ceaccu@ceaccu.org

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

22.

CECU

Confederación de Consumidores y Usuarios

/Mayor, 45 2o Planta

E-2813 Madrid

Tel (34) 91 364 13 84

Fax (34) 91 366 90 00

cecu@cecu.es

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

23.

FUCI

Federación de Usuarios-Consumidores Independientes

C/Joaquín Costa, 61 Bajo Drcha.

E-28002 Madrid

Tel. (34) 91 564 01 18.

Fax (34) 91 562 83 55

fuciest@hotmail.com

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

24.

HISPACOOP

Confederación Española de Cooperativas de Consumidores y Usuarios

C/Vallehermosa, 15, 1o

E-28015 Madrid

Tel (34) 91 593 09 35

Fax (34) 91 593 18 14

hispacoop@hispacoop.es

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

25.

OCU

Organización de Consumidores y Usuarios

C/Albarracín, 21

E-28037 Madrid

Tel. (34) 913 000 045

Fax (34) 917 543 870

ocu@ocu.org

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

26.

UNAE

Federación Unión Nacional de Consumidores y Amas de Hogar de España

C/Villanueva, 8 – 3o

E-28001 Madrid

Tel. (34) 91 575 72 19.

Fax (34) 91 575 13 09

informacion@federacionunae.com

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies

27.

ADICAE

Asociación de Usuarios de Bancos, Cajas y Seguros

C/Gavín, 12 local

E-50001 Zaragoza

Tel. (34) 976 39 00 60.

Fax (34) 976 39 01 99

Aicar.adicae@adicae.net

Consumers’ and users’ organisation specialising in financial services. Provides information and training for consumers and users and represents them in the various consumer participation bodies

28.

U.C.E.

Unión de Consumidores de España

/O’donnel 32, 5od

E-28009 Madrid

Tel (34) 91 434 20 85

Fax (34) 91 557 09 96

Uce_consumidores@ono.com

Consumers’ and users’ organisation of a general nature. Provides information and training for consumers and users and represents them in the various consumer participation bodies


FRANCE

Name of the entity

Contact details

Purpose

1.

Association de défense, d’éducation et d’information du consommateur (ADEIC)

3, rue de la Rochefoucauld

F-75009 Paris

Tel. (33) 144 53 73 93

Fax (33) 144 53 73 94

E-mail: adeicnat@adeic.asso.fr

Website: http://www.adeic.asso.fr

President: Patrick Mercier

General Secretary: Christian Huard

Protection of consumers’ economic interests

2.

Association Force - Ouvrière Consommateur (AFOC)

141, avenue du Maine

F-75014 Paris

Tel. (33) 140 52 85 85

Fax (33) 140 52 85 86

E-mail: afoc@wanadoo.fr

Website: perso.wanadoo.fr/afoc

President: Jean-Claude Mailly

General Secretary: Raphaël Manzano

Protection of consumers’ economic interests

3.

Association Léo Lagrange pour la défense des consommateurs (ALLDC)

153, avenue Jean-Lolive

F-93315 Pantin-Le-Pré-Saint-Gervais Cedex

Tel. (33) 148 10 65 65

Fax (33) 148 10 65 71

E-mail: leo.lagrange.consom@wanadoo.fr

Website: www.leolagrange-conso.org

President: Marc Lagae

General Secretary: Yves Blein

Protection of consumers’ economic interests

4.

Association Etudes et Consommation (ASSECO-CFDT)

4, boulevard de la Villette

F-75955 Paris Cedex 19

Tel. (33) 142 03 81 14

Fax (33) 153 72 85 56

E-mail: asseco@cfdt.fr

Website: www.cfdt.fr/asseco

President: Yvonne Delemotte

General Secretary: René Machabert

Protection of consumers’ economic interests

5.

Confédération Générale du Logement (CGL)

6/8, Villa Gagliardini

F-75020 Paris

Tel. (33) 140 31 90 22

Fax (33) 140 31 92 74

E-mail: CGL.Nat@wanadoo.fr

President: Henry de Gaulle

General Secretary: Pierre Perio

Protection of consumers’ economic interests

6.

Confédération de la Consommation du Logement et du cadre de vie (CLCV)

17 rue Monsieur

F-75007 Paris

Tel. (33) 156 54 32 10

Fax (33) 143 20 72 02

E-mail: clcv@clcv.org

Website: www.clcv.org

President: Reine-Claude Mader

General Secretary: M.Alain Chosson

Protection of consumers’ economic interests

7.

Conseil national des Associations Familiales Laïques (CNAFAL)

108, avenue Ledru-Rollin

F-75011 Paris

Tel. (33) 147 00 02 40

Fax (33) 147 00 01 86

E-mail: cnafal@wanadoo.fr

Website: www.cnafal.com

President: Michèle Fournier-Bernard

General Secretary: Eric Comparat

Protection of consumers’ economic interests

8.

Confédération Nationale des Associations Familiales Catholiques (CNAFC)

28, place Saint-Georges

F-75009 Paris

Tel. (33) 148 78 81 61

Fax (33) 148 78 07 35

E-mail: cnafc-conso@afc.France.org

Website: www.afcfrance.org

President: Paul de Viguerie

Directeur: Olivier Braillon

Protection of consumers’ economic interests

9.

Confédération Nationale du Logement (CNL)

8, rue Mériel

F-93104 Montreuil Cedex

Tel. (33) 148 57 04 64

Fax (33) 148 57 28 16

E-mail: cnl@lacnl.com

President: Jean-Pierre Giacomo

Administrateur: Philippe Denizot

Protection of consumers’ economic interests

10.

Confédération Syndicale des Familles (CSF)

53, rue Riquet

F-75019 Paris

Tel. (33) 144 89 86 80

Fax (33) 140 35 29 52

E-mail: csf@csfriquet.org

Website: www.csfriquet.org

President: M.Christian Zytynski

General Secretary: François Édouard

Protection of consumers’ economic interests

11.

Familles de France (FF)

28, place Saint-Georges

F-75009 Paris

Tel. (33) 144 53 45 90

Fax (33) 145 96 07 88

E-mail: conso@familles-de-france.org

Website: , www.familles-de-france.org

President: Henri Joyeux

General Secretary: Olivier Degauquier

Protection of consumers’ economic interests

12.

Familles Rurales (FR)

7, cité d’Antin

F-75009 Paris

Tel. (33) 144 91 88 88

Fax (33) 144 91 88 89

E-mail: famillesrurales@wanadoo.fr

Website: www.famillesrurales.org

President: Thierry Damient

Directeur: Jean-Yves Martin

Protection of consumers’ economic interests

13.

Fédération nationale des Associations d’Usagers des transports (FNAUT)

32, rue Raymond-Losserand

F-75014 Paris

Tel. (33) 143 35 02 83

Fax (33) 143 35 14 06

E-mail: fnaut@wanadoo.fr

Website: perso.wanadoo.fr/fnaut

President: Jean Sivardière

General Secretary: Simone Bigorgne

Protection of consumers’ economic interests

14.

Association pour l’Information et la Défense des Consommateurs Salariés de la CGT (INDECOSA-CGT

263, rue de Paris

F-93516 Montreuil Cedex

Tel. (33) 148 18 84 26

Fax (33) 148 18 84 82

E-mail: indecosa@cgt.fr

Website: www.cgt.fr/indecosa

President: Daniel Collet

General Secretary: Daniel Tournez

Protection of consumers’ economic interests

15.

Organisation Générale des Consommateurs (ORGECO)

16, avenue du Château

F-94300 Vincennes

Tel. (33) 101 49 57 93 00

Fax (33) 143 65 33 76

E-mail: orgeco@wanadoo.fr

Website: perso.wanadoo.fr/orgeco/

President: Yves Sirot

Sécrétaire Général: Sylvie Martin-Pernot

Protection of consumers’ economic interests

16.

Union fédérale des Consommateurs- Que Choisir (UFC-QUE CHOISIR)

11, rue Guénot

F-75011 Paris

Tel. (33) 143 48 55 48

Fax (33) 143 48 44 35

E-mail: mouvement@quechoisir.org

Website: www.quechoisir.org

President: Alain Bazot

Directeur: Jean-Louis Redon

Protection of consumers’ economic interests

17.

Union Féminine Civique et Sociale (UFCS)

6, rue Béranger

F-75003 Paris

Tel. (33) 144 54 50 54

Fax (33) 144 54 50 66

E-mail: ufcsnational@wanadoo.fr

Website: www.ufcs.org

President: Chantal Jannet

General Secretary: Elisabeth Leveque

Protection of consumers’ economic interests

18.

Union Nationale des Associations Familiales (UNAF)

28, place Saint-Georges

F-75009 Paris

Tel. (33) 149 95 36 00

Fax (33) 140 16 12 76

E-mail: nbrun@unaf.fr

Website: www.unaf.fr

President: Hubert Brin

Directeur: Monique Sassier

Protection of consumers’ economic interests

19.

Direction générale de la concurrence, de la consommation et de la répression des fraudes (D.G.C.C.R.F.)

59, boulevard Vincent Auriol

F-75703 Paris cedex 13

Protection of consumer interests; enquiries; injunctions


ITALY

Name of the entity

Contact details

Purpose

1.

A.C.U. ASSOCIAZIONE CONSUMATORI UTENTI

Via Padre Luigi Monti, 20/C

I-20162 Milano (MI)

tel. (39)02-661 54 11

fax (39)02-642 52 93

associazione@consumatoriutenti.it

www.consumatoriutenti.it;

www.mangiosano.org

Seeks solely to achieve social solidarity by protecting the rights of consumers and users; prohibited from pursuing various activities; the main objective of the association is to secure benefits for consumers and users who are disadvantaged due to their physical, mental, economic, social or family situation (Art. 3 of the Statutes).

2.

ADICONSUM

ASSOCIAZIONE DIFESA CONSUMATORI E AMBIENTE

Via G.M. Lancisi, 25

I-00161 Roma

tel. (39)06-441 70 21

fax (39)06-44 17 02 30

adiconsum@adiconsum.it

www.adiconsum.it

Seeks solely to protect the rights and interests of consumers and users including: rights relating to health, safety and quality of products and services; appropriate information and fair advertising; fairness, transparency and equality regarding contractual relations relating to goods and services; provision of public services in accordance with quality and efficiency standards; information on responsible, critical, appropriate and eco-friendly consumption as well as rational energy use; information on the use of money to prevent over- indebtedness and usury; assistance and support for those who fall victim to usury or need assistance (Art. 1 of the Statutes)

3.

ADOC - ASSOCIAZIONE DIFESA ORIENTAMENTO CONSUMATORI

Via Lucullo, 6

I-00187 Roma

tel. (39)06-4825849

fax (39)06-4819028

adoc@adoc.org

www.adoc.org

Pursues the statutory aim of protecting consumers and users by undertaking actions which guarantee rights and safeguard a higher standard of living (Art. 2 of the Statutes).

4.

ADUSBEF - ASSOCIAZIONE PER LA DIFESA DEGLI UTENTI DEI SERVIZI BANCARI, FINANZIARI, POSTALI, ED ASSICURATIVI

Via Farini, 62

I-00185 Roma

tel. (39)06-48 18 632

fax (39)06-48 18 633

info@adusbef.it

www.adusbef.it

Operates in Italy with the aim of helping, protecting, representing and defending users of banking and financial services and those involved with common investment funds or any other activity directly or indirectly related to credit services (Art. 1 of the Statutes).

5.

ALTROCONSUMO – ASSOCIAZIONE INDIPENDENTE DI CONSUMATORI

Via Valassina, 22

20159 Milano (MI)

tel. (39)02-668901

fax (39)02-66890288

pr@altroconsumo.it;

press@altroconsumo.it

www.altroconsumo.it

Promotes and defends the interests of consumers and users of goods and services and undertakes any initiative liable to guarantee such interests, both individually and collectively (Art. 2 of the Statutes).

6.

ASSOUTENTI – ASSOCIAZIONE NAZIONALE DEGLI UTENTI DEI SERVIZI PUBBLICI

Via Celimontana,38

I-00184 Roma (RM)

tel. (39)06-68 33 617

fax (39)06-68 67 434

info@assoutenti.it

www.assoutenti.it

Pursues the sole aim of protecting users and consumers by carrying out social solidarity activities and protecting civil rights (Art. 2 of the Statutes).

7.

C.T.C.U. – CENTRO TUTELA CONSUMATORI UTENTI – VERBRAUCHERZENTRALE SUDTIROL

Via Dodiciville, 2

I-39100 Bolzano (BZ)

tel. (39)0471-97 55 97

fax (39)0471-97 99 14

www.centroconsumatori.it;

www.euroconsumatori.org;

www.assicurarsibene.it

The union of associations and organisations of the Alto Adige operates solely in the field of consumer protection. It seeks to protect the interests of consumers and users, employing its own and consumers’ structures and autonomous departments which are separate from the other general activities (Art. 1 of the Statutes).

8.

CITTADINANZATTIVA -

Via Flaminia, 53

I-00196 Roma

tel. (39)06-36 71 81

fax (39)o6-36 71 83 33

procuratori@cittadinanzattiva.it

www.cittadinanzattiva.it

A public participation movement which seeks to protect human rights by promoting and practising social and political rights at national, European and international level. It seeks to eliminate waste and combat corruption and, working closely with the vast consumer movement, safeguard the rights of consumers and users and protect the environment, land, health as well as individual and collective security (Art. 1 of the Statutes).

9.

CODACONS–COORDINAMENTO DELLE ASSOCIAZIONI PER LA TUTELA DELL’AMBIENTE E LA DIFESA DEI DIRITTI DI UTENTI E CONSUMATORI

Viale Mazzini, 73

I-00195 Roma

tel. (39)06-37 25 809

fax (39)06-37 01 709

codacons.info@tiscali.it

www.codacons.it

Pursues the sole aim of protecting, using its own legitimate means and in particular with recourse to legal instruments, the rights and interests of consumers and users, as well as immigrants and refugees, with regard to public organisations and private producers and providers of goods and services in order to eliminate the market distortions identified by the Commission for abuse and other offences against public administration (Art. 2 of the Statutes).

10.

CODICI – CENTRO PER I DIRITTI DEL CITTADINO

Viale Guglielmo Marconi, 94

I-00146 Roma

tel. (39)06-55 30 18 08

fax (39)06-55 30 70 81

codicin@codici.org

www.codici.org

Facilitates independent and democratic social training, without profit-making aims. The centre pursues the sole objective of carrying out any cultural, social, political and legal activities in order to promote, uphold and protect the rights and interests of consumers and users, and in particular those who are disadvantaged (Art. 3 of the Statutes).

11.

CONFCONSUMATORI _ CONFEDERAZIONE GENERALE DEI CONSUMATORI

Via G. Mazzini, 43

I-43100 Parma (PR)

tel. (39)052-12 30 134

fax (39)052-28 57 17

confcons@tin.it

www.confconsumatori.it

Seeks solely to protect consumers and users, without pursuing profit-making aims, and focuses on achieving social solidarity (Art. 2 of the Statutes).

12.

FEDERCONSUMATORI – FEDERAZIONE NAZIONALE DI CONSUMATORI E UTENTI

Via Palestro, 11

I-00185 Roma

tel. (39)06-42 02 07 55

fax (39)06-47 42 48 09

federconsumatori@federconsumatori.it

www.federconsumatori.it

Supports, provides training and information and protects all consumers and users, in particular those who are economically and socially disadvantaged (Art. 2 of the Statutes).

13.

LA CASA DEL CONSUMATORE

Via Bobbio, 6

I-20125 Milano (MI)

tel. (39)02-28 38 92 82

fax (39)02-28 38 93 43

info@casadelconsumatore.it

www.casadelconsumatore.it

Operates exclusively at EU, national, regional and local level in order to provide information and promote, support, protect, represent and defend the individual and collective rights and interests of consumers of goods and users of services as well as the various interests of consumers and users in general (Art. 1 of the Statutes).

14.

LEGA CONSUMATORI

Via delle Orchidee, 4/A

I-20147 Milano (MI)

tel. (39)02-48 30 36 59

fax (39)02-48 30 26 11

ufficiostampa@legaconsumatori.it

www.legaconsumatori.it

Seeks to promote, organise and enhance as effectively as possible the individual and collective resources of partners with regard to training, information and self-protection in order to identify and meet the needs of the community; promotes and coordinates the setting up of economic bodies based on self-management and the direct involvement of individuals in order to protect salary purchasing power and programmed and conscious consumption; seeks a new development model which takes into account new consumer means so as to determine and modify the forms of capitalist production, processing and marketing; protects the physical and moral well-being of citizens against production and service companies, including recourse to legal means; helps develop and support the ideals and values of the workers’ and tenant farmers’ movement, favouring forms of cooperation based on shared and mutual experience (Art. 2 of the Statutes).

15.

MOVIMENTO CONSUMATORI

Via Piemonte, 39/A

I-00187 Roma

tel. (39)06-48 80 053

fax (39)06-48 20 227

info@movimentoconsumatori.it

www.movimentoconsumatori.it

Protects the rights and interests of consumers and users in general, as referred to in Art. 2 of the law of 30 July 1998 (No. 281), as well as those of savers; seeks to improve the quality of life of such persons; promotes the development of consumer culture and provides information and training on sustainable and environmentally compatible consumerism (Art. 2 of the Statutes).

16.

MOVIMENTO DIFESA DEL CITTADINO - onlus

Via Piemonte 39/A

I-00187 Roma

tel. (39)06-86 39 92 08

fax (39)06-86 38 84 06

info@mdc.it

www.helpconsumatori.it

Autonomous and non-profit-making association operating in Italy which seeks solely to achieve solidarity and social promotion and protect the rights of citizens, consumers and users (Art. 1 of the Statutes).

17.

UNIONE NAZIONALE CONSUMATORI

Via Duilio, 13

I-00192 Roma

tel. (39)06-32 69 531

fax (39)06-32 34 616

info@consumatori.it

www.consumatori.it

Pursues the statutory aims of representing and protecting indiscriminately the interests of all consumers, including users of public and private services, in particular those disadvantaged due to their weak negotiating position and the lack of information compared with professionals; defends, if required, legal rights against ordinary and administrative legal authorities and within international bodies and assists with regard to relations with suppliers of public and private goods and services (Art. 2 of the Statutes).


CYPRUS

Name of the entity

Contact details

Purpose

1.

Competition and Consumer Protection Service of the Ministry of Commerce, Industry and Tourism

Tel.: (357) 22 86 71 53

Fax: (357) 22 37 51 20

Email: perm.sec@mcit.gov.cy

The aim of the service is to safeguard consumers’ health, safety and economic interests. The service is responsible for both the adoption of EU Directives and the application of harmonized legislation.

2.

Cypriot Consumers Association

Tel.: (357) 22 51 61 12/3/4

Fax: (357) 22 51 61 18

Email: cyconsas@spidernet.net and cca@spidernet.net

www.cyprusconsumers.org.cy

The aim of the association is to defend consumers’ rights as laid down by the United Nations and the EU and to educate consumers so that they are fully aware of their rights and obligations.

3.

Cyprus Consumers and Quality of Life

Tel.:

(357) 22 31 31 11

(357) 22 46 30 03

Fax: (357) 22 46 30 77

Email: consumersunion@cytanet.com.cy

www.consumersunion.org.cy

The aim is to defend and to promote all consumers’ interests indiscriminately and to safeguard their rights to a comfortable and healthy life in a sustainable and developed environment.


LATVIA

Name of the entity

Contact information

Purpose

1.

Patērētāju tiesību aizardzības centrs

Tālr: (371) 73 38 026

Fakss: (371) 73 38 024

E-pasts: tpkc@apollo.lv

www.ptac.gov.lv

To implement the protection of consumer rights and interests.


LITHUANIA

Name of the entity

Contact information

Purpose

1.

Nacionalinė vartotojų teisių apsaugos taryba prie Teisingumo ministerijos

Vilniaus g. 25,

LT-01119, Vilnius, Lietuva

Tel.: (370) 52 62 67 51

Fax.: (370) 52 79 14 66

El. p. taryba@nvtat.lt

www.nvtat.lt

The National Service for the Protection of Consumer Rights is a government institute, responsible for conducting consumer protection policy and coordinating the activity of inspectorate institutions for product safety and the defence of consumer rights.


LUXEMBOURG

Name of the entity

Contact details

Purpose

1.

Union luxembourgeoise des consommateurs nouvelle asbl

55, rue des Bruyères

L-1274 Howald

Tel: (352) 49 60 22-1

Fax: (352) 49 49 57

E-mail: ulc@pt.lu

Website: www.ulc.lu

Information, education, protection, consumer protection, legal services, consultation with experts, legal assistance, representation with public authorities.

2.

Automobile Club du Grand-Duché de Luxembourg asbl

54, route de Longwy

L-8007 Bertrange

Tel.: (352) 45 00 45-1

Fax: (352) 45 04 55

E-Mail: acl@acl.lu

www.acl.lu

Protects and promotes the interests of car drivers as consumers.


HUNGARY

Name of the entity

Contact details

Purpose

1.

Fogyaszóvédelmi Egyesületek Országas Szövetsége

Logodi u. 22-24

H-1012 Budapest,

Tel.: (36) 1 31 17 030

Fax: (36)1 33 17 386

e-mail: baranovszky@ofe.hu

Contact: dr.Baranovszky

György, President

Representation and protection of the interests of Hungarian consumers.

Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations.

2.

Országos Fogyasztóvédelmi Egyesület (OFE)

Balaton u. 27

H-1055 Budapest

Tel.: (36) 1 31 17 030

Fax: (36) 1 33 17 386

General representation and protection of consumer interests and enforcement of their rights. Collaborates on formulating and legislating consumer protection policy and setting official prices; assists with obtaining legal redress.

3.

Magyar Energiafogyasztók Szövetségenek (MESZ)

Fö u. 68

H-1027 Budapest

Tel.: (36)1 22 41 478

Fax: (36)1 22 41 478

Represents, protects and enforces the interests of Hungarian energy consumers. Collaborates on the regulation of matters of energy management concerning small and large consumers and provides legal advice.

4.

Csepeli Fogyasztóvédelmi Egyesület

Petz Ferenc u. 8

H-1211 Budapest

Tel.: (36)1 42 54 507

Fax: (36)1 42 54 507

General representation and protection of consumer interests and enforcement of their rights.

5.

Magyar Autóklub Egyesület (MAK)

Rómer Flóris u. 4/a

H-1024 Budapest

Tel.: (36) 134 51 800

Fax: (36) 1 34 51 801

Protection of the motoring interests of association members.

6.

Csalán Környezet és Természetvédö Egyesület

Kossuth L. u. 1, II/2

H- 8200 Veszprém

Tel.: (36)-88 57 83 90

Fax: (36) 88 57 83 91

E-Mail: csalan@csalan.hu

Representation and protection of the interests of Hungarian consumers. Collaborates on formulating and legislating national consumer protection policy, and maintains relations with domestic and foreign consumer protection organisations.

7.

Fogyasztói Jogérvényesítő Szervezet (FJSZ)

Thaly Kálmán utca 22-24.1./4.

1096 Budapest

E-Mail: info@fjsz.hu

Representative: Dr. Márk Erdélyi, President

The aim of the organisation is to enforce consumers’ rights; to expose infringements affecting consumers; safeguard consumers’ interests; raise awareness of consumers’ rights; support consumer protection activities carried out by the state and other bodies; to extend consumers’ rights, and take steps to make protection more effective.


MALTA

Name of the entity

Contact details

Purpose

1.

Consumer and Competition Division

Mireille Vella

Director General

Consumer and Competition Division

Canon Road

Santa Venera

Malta

Tel: (356) 2144 6250-5

Fax: (356) 2149 6879

Email: mireille.vella@gov.mt

To enforce the corresponding national legislation transposing:

Council Directive 84/450/EEC of 10 September 1984 on the approximation of the laws, regulations and administrative provisions of the Member States concerning misleading advertising and subsequent amendments to the Directive;

Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts;

Directive 2005/29/EC of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market and amending Directives 84/450/EEC, 97/7/EC, 98/27/EC and 2002/65/EC and Regulation (EC) No 2006/2004 (Unfair Commercial Practices Directive);

Council Directive 87/102/EEC of 22 December 1986 for the approximation of the laws, regulations and administrative provisions of the Member States concerning consumer credit and subsequent amendments to the Directive;

Council Directive 93/13/EEC of 5 April 1993 on unfair terms in consumer contracts;

Council Directive 85/577/EEC of 20 December 1985 to protect the consumer in respect of contracts negotiated away from business premises.

2.

Malta Tourism Authority

Frank Farrugia

Director - Quality Assurance Directorate

Malta Tourism Authority

Auberge d’Italie

Triq il-Merkanti

Valletta

Malta

Tel: (356) 2291 5600

Fax: (356) 2291 5897

Email: frank.farrugia@gov.mt

To enforce the corresponding national legislation transposing:

Directive 94/47/EC of the European Parliament and the Council of 26 October 1994 on the protection of purchasers in respect of certain aspects of contracts relating to the purchase of the right to use immovable properties on a timeshare basis;

Council Directive 90/314/EEC of 13 June 1990 on package travel, package holidays and package tours.

Both Directives have been transposed to by virtue of the Malta Travel and tourism Services Act (Cap. 409).

3.

Broadcasting Authority

7, Mile End Road

Ħamrun

Malta

Tel: (356) 2122 1281

Fax: (356) 2124 0855

Email: kaquilina@ba-malta.org

To enforce the corresponding national legislation transposing Council Directive 89/552/EEC of 3 October 1989 on the coordination of certain provisions laid down by Law, Regulation or Administrative Action in Member States concerning the pursuit of television broadcasting activities (and as subsequently amended).

4.

Medicines Authority

John-Joseph Borg

Director - Post-Licensing DirectorateMedicines Authority

198, Rue D’Argens,

Gzira

Malta

Tel: (356) 2343 9131

Fax: (356) 2343 9158

Email:n postlicensing.mru@gov.mt

To enforce the corresponding national legislation transposing Council Directive 92/28/EEC of 31 March 1992 regarding advertising of medicinal products for human use.


NETHERLANDS

Name of the entity

Contact details

Purpose

1.

Consumentenbond

Enthovenplein 1

Postbus 1000

NL-2500 BA Den Haag

Nederland

Tel. (31-70) 445 45 45

Fax (31-70) 445 45 96

1e)

Koos Peters, kpeters@consumentenbond.nl

2e)

Wibo Koole, wkoole@consumentenbond.nl

Website: www.consumentenbond.nl

Seeks to enable consumers to make easier and better choices in a sustainable and socially justifiable society.


AUSTRIA

Name of the entity

Contact details

Purpose

1.

Wirtschaftskammer Österreich

Wirtschaftskammer Österreich

Wiedner Hauptstraße 63

A-1045 Wien

Tel. (43-1) 501 05 42 96

Fax (43-1) 50 20 62 43

E-mail: huberta.maitz-strassnig@wko.at

Represents and promotes the common interests of its members and of industry and trade and individual members (§ 1 of the Wirtschaftskammergesetz = Chamber of Commerce Act). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1), § 29(1) of the KSchG and § 1, § 2(1) und § 14(1) of the UWG.

2.

Bundesarbeitskammer

Bundesarbeitskammer

Prinz-Eugen-Straße 20-22

A-1040 Wien

Tel. (43-1) 501 65 25 50

Fax (43-1) 501 65 25 32

E-mail: helmut.gahleitner@akwien.or.at

Represents and promotes the social, economic, occupational and cultural interests of workers; contributes towards improving the economic and social situation of workers and their families, implements measures in matters relating to education, culture, environmental protection, consumer protection, organisation of leisure time, protection and promotion of health and living conditions and the promotion of full employment; involved in establishing prices and competition rules; provides advice and legal protection in matters pertaining to labour law and social law, including representation. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

3.

Präsidentenkonferenz der Landwirtschaftskammern Österreichs

Präsidentenkonferenz der Landwirtschaftskammern

Österreichs

Löwenstraße 12

A-1010 Wien

Tel. (43-1) 534 41 85 00

Fax (43-1) 534 41 85 09

E-mail: pkrecht@pklwk.at

Promotes the national economic role of agriculture and forestry and represents their economic interests. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

4.

Österreichischer Gewerkschaftsbund

Österreichischer Gewerkschaftsbund

Hohenstaufengasse 10-12

A-1010 Wien

Tel. (43-1) 53 44 44 05

Fax (43-1) 53 44 45 52

E-mail: thomas.maurer-muehlleitner@oegb.or.at

Represents the social, economic and cultural interests of all gainfully employed people other than the self-employed (manual workers, white-collar workers, public servants, including apprentices or persons in a similar situation), the unemployed, even if they have not yet had the opportunity to be gainfully employed (other than in self-employment), pupils and students who intend to go into gainful employment (other than self-employment) and other occupational groups (such as freelancers or people working in private practice), provided they can be compared, in terms of their activity, with people who are gainfully employed other than in self-employment. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

5.

Verein für Konsumenteninformation

Verein für Konsumenteninformation

Mariahilferstraße 81

A-1010 Wien

Tel. (43-1) 58 87 73 33

Fax (43-1) 588 77 75

E-mail: pkolba@vki.or.at

Advises, informs and protects consumers against misleading and unfair advertising and sales methods, and in legal matters pertaining to the purchase of goods and services. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.

6.

Österreichischer Landarbeiterkammertag

Österreichischer Landarbeiterkammertag

Marco d’Aviano-Gasse 1

A-1015 Wien

Tel. (43-1) 512 23 31

Fax (43-1) 512 23 31/ 70

E-mail: oelakt@netway.at

Promotes cooperation between chambers of agricultural workers, provides advice and deals with common matters that fall within the sphere of responsibility of the chambers of agricultural workers (employees’ section). Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

7.

Österreichischer Seniorenrat (Bundesaltenrat Österreichs)

Österreichischer Seniorenrat

(Bundesaltenrat Österreichs)

Sperrgasse 8-10/III

A-1150 Wien

Tel. (43-1) 892 34 65

Fax (43-1) 892 34 65 / 24

E-mail: kontakt@seniorenrat.at

Ensures that all economic, social and cultural facilities are accessible to the older generation in keeping with its needs; contributes towards solving problems of social, old-age and health policy, and supports the provision of advice, information and care for the elderly. Protects the collective interests of consumers pursuant to § 28(1), § 28(a)(1) and § 29(1) of the KSchG.

8.

Schutzverband gegen den unlauteren Wettbewerb

Schutzverband gegen den unlauteren Wettbewerb

Schwarzenbergplatz 14

A-1040 Wien

Tel. (43-1) 514 50 32 92

Fax (43-1) 505 78 93

E-mail: office@schutzverband.at

Combats unfair competition, especially trade libel in economic life. Protects the collective interests of consumers pursuant to § 1, § 2(1) und § 14(1) of the UWG.


POLAND

Name of the entity

Contact details

Purpose

1.

Rzecznik Praw Obywatelskich

Biuro Rzecznika Praw Obywatelskich

Al. Solidarności 77

PL-00-090 Warszawa

tel.:centrala: (48 22) 551-77-00

tel.:

przyjęcia interesantów:

(48 22) 551-77-60;

551-78-11

fax: (48 22) 827-64-53

Under Article 208 of the Constitution of the Republic of Poland, the Commissioner for Citizens’ Rights shall safeguard the freedoms and rights of persons and citizens specified in the Constitution and other normative acts.

His specific responsibilities were laid down in the Act of 15 July 1987 on the Commissioner for Citizens’ Rights (consolidated text: Official Gazette 2001 No. 14 p.147)

The Commissioner for Citizens’ Rights takes appropriate action under the Act if he is informed of any infringement of freedoms or human and civil rights.

2.

Rzecznik Ubezpieczonych

Biuro Rzecznika Ubezpieczonych

Aleje Jerozolimskie 44

PL-00 – 024 Warszawa

Tel.

(48 22) 33 37392

(48 22) 33 37328

Fax: (48 22) 33 37 329

E mail: rzecznik@rzu.gov.pl

The Insurance Ombudsman acts on the basis of the Act of 22 May 2003 on the supervision of insurance and pensions and on the Insurance Ombudsman. Under the Act, the Insurance Ombudsman can request clarification from insurance companies, the Polish Motor Insurers’ Bureau and the Insurance Guarantee Fund on:

individual matters, at the request of the policyholder;

general insurance conditions or internal regulations which, in the view of the Insurance Ombudsman, are disadvantageous for policyholders and;

non-compliant insurance services provided by insurers.

In addition, the Insurance Ombudsman is authorised to refer to the Finance Minster issues concerning mandatory insurance or to call for possible changes in the regulations on mandatory insurance.

3.

Rzecznik Konsumentów

Miejski/Powiatowy Rzecznik Konsumentów – some 360 throughout the country

Miejski Rzecznik Konsumentów w Warszawie

Ul. Górskiego 7

PL-00-033 Warszawa

T: (48 22) 826 17 12;

T/F: (48 22) 827 76 37

e-mail:

mrothert@warszawa.um.gov.pl

konsument@warszawa.um.gov.pl

Under the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003 No. 86, p. 804 with subsequent changes), the Regional and Municipal Consumer Ombudsmen represent the local authorities in the field of consumer protection.

The main responsibilities of the Consumer Ombudsman are:

1)

to ensure free consumer advice and legal information in the field of consumer protection;

2)

to propose new regulations and changes to regulations in local legislation in the field of consumer protection;

3)

to take action against businesses in cases concerning the protection of consumer rights and interests;

4)

to cooperate with the appropriate local branch of the Office for Consumer Protection, the Trade Inspectorate and consumer organisations;

5)

to undertake other tasks as described in the Act or in specific regulations.

The Consumer Ombudsman can, in particular, institute legal proceedings on behalf of consumers and, with their agreement, intervene in consumer protection proceedings already in progress.

4.

Organizacje Konsumenckie

1)

Federacja Konsumentów

Rady Krajowej Federacji Konsumentów:

Plac Powstańców 1

PL-00-030 Warszawa,

tel./fax: (48 22) 827 51 05,

www.federacja-konsumentow.org.pl

E-mail: biuro@federacja-konsumentow.org.pl

2)

Stowarzyszenie Konsumentów Polskich

ul. Nowowiejska 25,

PL-00-665 Warszawa

tel.: (48 22) 660 52 71

fax: (48 22) 825 68 31

e-mail: consumer@skp.pl

http://www.skp.pl/

Under Article 39 of the Act of 15 December 2000 on Competition and Consumer Protection (Official Gazette 2003 No. 86, p. 804 with subsequent changes), consumer organisations are empowered to represent consumer interests in cases against administrative bodies and local authorities and can participate in the creation of national consumer policy.

The organisations mentioned in section 1 have the right to:

1)

express their opinion on draft legislation and other documents concerning consumer rights and interests;

2)

develop and promote consumer education programmes;

3)

carry out tests of products and services and publish the results of such tests;

4)

publish magazines, research projects, brochures and leaflets;

5)

run a free consumer advice service and provide free help to consumers in settling their claims, unless the organisation’s rules of operation require a fee to be charged for such services;

6)

participate in standardisation work;

7)

complete assignments on a national level in the field of consumer protection, as commissioned by national and local government bodies;

8)

apply for subsidies from public funds to undertake the assignments specified in point 7 above.


PORTUGAL

Name of the entity

Contact details

Purpose

1.

Associação de Consumidores da Região Autónoma dos Açores

Telf.: (351) 296 62 97 26

Fax: (351) 296 62 97 26

Email:

secretariadodeangradoheroismo@acra.pt

consumidores@acra.pt

web site: www.acra.pt

Promote public actions aimed at consumer information, awareness and education; encouraging and preparing consumers to defend their interests;

Conduct studies and issue opinions, processing and publishing them when necessary;

Create a legal advisory service for consumers in accordance with the terms to be defined by the Secretary General;

Undertake or order analyses, tests and other examinations on the quality of products;

Promote various types of meetings to discuss problems that affect Consumers.

2.

Associação de Consumidores de Portugal

Tel. (351) 239 40 48 40

Fax: (351) 239 40 47 38

Email: acop.geral@mail.telepac.pt

Website: http://planeta.clix.pt/acop

Protection of consumers that are its members and consumers in general;

Promote, diffuse and oversee application and respect for the consumer rights recognised under the Constitution and by law;

Study all issues that are of interest to consumers and seek solutions to them.

3.

Associação de Consumidores de Setúbal

Tel. (351) 265 23 79 70

Fax (351) 265 23 79 70

Email: acset-setubal@iol.pt

Defend consumers in general.

4.

DECO - Associação Portuguesa para a Defesa dos Consumidores

Rua Artilharia Um, n.o 79 - 4o

1269-160 LISBOA

Tel: 21 371 02 00

Fax: 21 371 02 99

E-mail: decolx@deco.pt

Web: www.deco.proteste.pt

The purpose of this association is to defend the rights and legitimate interests of consumers


ROMANIA

Name of the entity

Contact details

Purpose

1.

Asociatia pentru Protectia Consumatorilor din România (APC - România)

Bd. N. Băalcescu nr. 32-34, et. 4,

Cam. 16, sector 1,

RO-010055, Bucuresti;

Tel: 021 311 02 43;

Fax: 021 315 71 49;

E-mail: office@apc-romania.ro;

Website: www.apc-romania.ro

Represents consumers and promotes their interests, offers information for consumers and provides education.


SLOVENIA

Name of the entity

Contact details

Purpose

1.

Društvo za varstvo potrošnikov

Maribor

Tel.: (386 2) 251 68 83

Trubarjeva 3

SLO - 2000 Maribor

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

2.

Mednarodni inštitut za potrošniške raziskave

Tel.: (386 1) 474 06 00

Fax.: (386 1) 433 33 71

Mipor@zps-zveza.si

Frankopanska 5

SLO – 1000 Ljubljana

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

3.

Obalno združenje potrošnikov Koper

Tel.: 386 5 628 87 50

Fax.: 386 5 654 08 80

ks_zusterna@siol.net

Dolga reber 5,

SLO - 6000 Koper

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

4.

Varstvo potrošnikov Celje

Tel.: (386 3) 541 26 05

Fax.: (386 3) 492 35 11

janez.tercek@triera.net

Gledališka ul. 2

p.p. 297

SLO – 3000 Celje

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

5.

Zavod za varstvo potrošnikov

Tel.: (386 1) 256 88 77

Fax.: (386 1) 256 88 77

varstvo.potrosnikov@siol.net

Koprska 94

SLO – 1000 Koper

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

6.

Združenje potrošnikov Gorenjske Kranj

Tel.: (386 4) 236 25 40

andrej.tavcar2@guest.arnes.si

Bertoncljeva 23

SLO – 4000 Kranj

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

7.

Združenje potrošnikov Posavja

Fax.: (386 7) 814 91 49

metod.tekavcic@guest.arnes.si

Cesta Krških žrtev 23

SLO – 8270 Krško

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

8.

Združenje potrošnikov Pomurja

Tel.: (386 2) 5349 390

Fax.: (386 2) 5349 391

zdr.pot.pom@siol.net

Trg zmage 4

SLO – 9000 Murska Sobota

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

9.

Združenje potrošnikov Primorske

Tel.: (386 5) 333 41 43

Fax.: (386 5) 334 651

toni.podbrscek@email.si

Ur. Gradnikove brigade 33

SLO - 5000 Nova Gorica

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

10.

Združenje potrošnikov Zasavja

Tel.: (386 3) 566 90 40

Fax.:( 386 3) 566 90 41

tanja.drnovsek@siol.net

Cesta zmage 33

SLO – 1410 Zagorje ob Savi

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

11.

Zveza potrošnikov Slovenije – društvo

Tel.: (386 1) 474 06 00

Fax.: (386 1) 433 33 71

zps@zps-zveza.si

Frankopanska 5

SLO – 1000 Ljubljana

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

12.

Zveza potrošniških združenj Slovenije

Tel.: (386 2) 534 93 90

Fax.: (386 2) 534 93 91

zdr.pot.pom@siol.net

Trg zmage 4

SLO – 9000 Murska sobota

Non-governmental consumer organisation

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

13.

Gospodarska zbornica Slovenije

Tel.: (386 1) 589 80 00

Fax.: (386 1) 589 81 00

infolink@gzs.si

Dimičeva 13

SLO – 1000 Ljubljana

Chamber of Commerce of Slovenia

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.

14.

Obrtna zbornica Slovenije

Tel.: (386 1) 583 05 00

Fax: (386 1) 505 43 73

obrtna.zbornica@ozs.si

Celovška 71

SLO – 1000 Ljubljana

Chamber of Craft of Slovenia

According to articles 74, 75 and 76 of the Slovenian Consumer Protection Law, ‘the Chambers of commerce and handicrafts can bring injunctive actions for the protection of consumers’ collective rights’.


SLOVAKIA

Name of the entity

Contact details

Purpose

1.

Združenie slovenských spotrebiteľov

Palisády 22,

Bratislava

Tel. (421) 2 54 41 11 48

Fax. (421 2 54 41 11 48

E-mail: zss@zss.sk

web: www.isnet.sk/zss

Representation of consumers in court. Providing expert consultation. Mediating solutions in disputes between consumers and sellers.

2.

Ochrana spotrebiteľa Oravy

Obrancov mieru 2,

Dolný Kubín

Tel. (421) 435 88 61 23

Mob. (421) 907 24 21 11

E-mail: osodk@centrum.sk

Mediating solutions in disputes between consumers and sellers.

3.

Asociácia užívateľov služieb

Skuteckého 30, Banská Bystrica

Tel. (421) 484 13 87 08

E-mail: asubb@centrum.sk

www: www.asu.sk

Representation of consumer interests in court.

4.

Infospot, informačné a spotrebiteľské centrum

Žabotova 2,

Bratislava

Tel. (421 252 49 19 11

Mob. (421) 905 25 00 05

E-mail: infospot@vnet.sk

Out of court settlement of consumer disputes, representation in court, representation at the bodies of national administration.

5.

Spotrebiteľská informačná agentúra

Horný val 24,

Žilina

Tel. (421) 415 62 59 92

Fax. (421) 415 00 08 33

E-mail: terc@slovanet.sk

Resolving consumer disputes through out of court settlements; representation of consumers in court.

6.

Združenie na ochranu práv spotrebiteľov v Poprade

Šrobárova 2676/30,

Poprad

Tel. (421) 908 32 74 64

E-mail: ochpp@pobox.sk

Protection of consumer rights at the place of settlement; representation of consumers in court.

7.

Združenie bratislavských spotrebiteľov

Stavbárska 60,

Bratislava

Tel. (421) 903 84 72 92

E-mail: zbs@pobox.sk

Representation of consumers and the submission of requests for court orders.

8.

Združenie občianskej sebaobrany

Mraziarenská 3,

Bratislava

Tel. (421) 255 41 01 75

Mob.

(421) 904 88 32 49 /

(421) 903 70 34 73

E-mail: sebaobrana@szm.sk

web: www.sebaobrana.szm.sk

Representation of consumers in consumer disputes especially for monopoly supply services.

9.

Asociácia spotrebiteľských subjektov Slovenska

Ul. 17. Novembra 14,

Stará Ľubovňa

Tel. (421) 52 432 60 47

Fax. (421) 52 432 60 47

E-mail: asociaciask@stonline.sk

web: www.spotrebiteliask.sk

Provision of advisory services; help for consumers in court.

10.

Regionálne združenie spotrebiteľov Regionspot

Kapisztoryho 1,

Nové Zámky

Tel. (421) 35 42 32 64

Provision of advisory services; help for consumers in court

11.

Združenie na ochranu práv spotrebiteľov vlastníkov a nájomcov bytov

Ipeľská 5

Bratislava 821 07

E-mail: znos@post.sk

Protection of consumer rights of owners and renters of flats


FINLAND

Name of the entity

Contact details

Purpose

1.

Kuluttaja-asiamies

Tel. (358 9) 772 61

Fax (358 9) 772 67 557

E-mail posti@kuluttajavirasto.fi

web: www.kuluttajavirasto.fi

Supervises marketing aimed at consumers and consumer contract conditions;

Also supervises compliance of radio and television advertising with ethical principles and with regulations governing the protection of minors.

2.

Kuluttajat — Konsumenterna ry

Tel. (358 9) 877 50 120

Fax (358 9) 877 50 120

E-mail: info@kuluttajat-konsumenterna.fi

web: www.kuluttajat-konsumenterna.fi

Monitors the effectiveness and progress of consumer protection.

3.

Suomen Kuluttajaliitto

Tel. (358 9) 454 22 10

Fax (358 9) 454 22 120

E-mail suomen@kuluttajaliitto.fi

web: www.kuluttajaliitto.fi

Monitors consumers’ market interests using civil action.

4.

Kuluttajavirasto

Tel. (358 9) 772 61

Fax (358 9) 772 67 557

E-mail posti@kuluttajavirasto.fi

web: www.kuluttajavirasto.fi

Monitors package travel and security for this.

5.

Rahoitustarkastus

Tel (358 10) 831 51

Fax (358 10) 831 53 28

E-mail rahoitustarkastus@rahoitustarkastus.fi

web: www.rahoitustarkastus@fi

Supervises consumer credit marketing and contract conditions, together with the consumer ombudsman.

6.

Lääkelaitos

Tel. (358 9) 47 33 41

Fax (358 9) 71 44 69

E-mail kirjaamo@nam.fi

web: www.laakelaitos.fi

Supervises advertising of medicines.

7.

Sosiaali- ja terveydenhuollon tuotevalvontakeskus

Tel. (358 9) 396 72 70

Fax (358 9) 39 67 27 97

web: www.sttv.fi

Supervises tobacco and alcohol advertising.

8.

Viestintävirasto

Tel. (358 9) 69 661

Fax (358 9) 69 66 410

E-mail kirjaamo@ficora.fi

web: www.ficora.fi

Monitors television and radio advertising, taking into account:

regulations on ethical principles and the protection of minors which affect advertising and television advertising;

alcohol and tobacco advertising.

9.

Vakuutusvalvontavirasto

Tel. (358 9) 415 59 50

Fax (358 9) 415 59 660

E-mail kirjaamo@vakuutusvalvonta.fi

web www.vakuutusvalvonta.fi

Supervises insurance marketing and the use of insurance conditions.


SWEDEN

Name of the entitiy

Contact details

Purpose

1.

Konsumentverket/Konsumentombudsmannen

Tel: ( 46) 8 429 05 00

Fax: (46) 8 429 89 00

E-mail: konsumentverket@konsumentverket.se

Web: www.konsumentverket.se

The Konsumentverket is the national-level administrative authority for consumer affairs and is tasked with the safeguarding of consumers’ interests.


UK

Name of the entity

Contact details

Purpose

1.

Office of Fair Trading (OFT)

Tel. 0207 211 8000

The Office of Fair Trading

Fleetbank House

2-6 Salisbury Square

London

EC4Y 8JX

United Kingdom

www.oft.gov.uk

enquiries@oft.gsi.gov.uk

The purpose of the Office of Fair Trading is to help maximize consumer welfare and to make sure that competition works well in order to make markets more efficient and benefit consumers.

2.

The Information Commissioner’s office (formerly The Information Commissioner)

Tel. 01625 545 700

Fax 01625 524 510

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow Cheshire

SK9 5AF

United Kingdom

http://www.informationcommissioner.gov.uk

mail@ico.gsi.gov.uk

The Information Commissioner has a number of specific duties under the Data Protection and Freedom of Information Acts.

3.

The Civil Aviation Authority

Tel. 020 7379 7311

Civil Aviation Authority

CAA House

45-59 Kingsway

London

WC2B 6TE

United Kingdom

http://www.caa.co.uk

The CAA has several specific functions, including furthering the reasonable interest of users of air transport services and protection against the consequences of failure on the part of air transport organizers.

4.

The Office of Gas and Electricity Markets (formerly the Gas and Electricity Markets Authority)

Tel. 020 7901 7000

Fax 020 7901 7066

Ofgem

9 Millbank

London SW1P 3GE

United Kingdom

http://www.ofgem.gov.uk/ofgem/index.jsp

enquiries@energywatch.org.uk

The Gas and Electricity Markets Authority is responsible for regulating the gas and electricity markets in Great Britain and protecting the interests of gas and electricity customers.

5.

The Office for the Regulation of Electricity and Gas (Northern Ireland) (formerly the Director-General of Electricity Supply for Northern Ireland)

Tel. 02890 311575

The Office for the Regulation of Electricity and Gas (Northern Ireland)

Brookmount Buildings

42 Fountain Street

Belfast

BT1 5EE

United Kingdom

http://ofreg.nics.gov.uk/index.html

The Director-General of Electricity Supply for Northern Ireland is responsible for regulating the gas and electricity markets in Northern Ireland and protecting the interests of gas and electricity customers.

6.

The Office of Communications

Tel. 0845 456 3000

Fax 0845 456 3333

The Office of Communications

Riverside House

2a Southwark Bridge Road

London SE1 9HA

United Kingdom

http://www.ofcom.org.uk

contact@ofcom.org.uk

The Office of Communications is the regulator for the UK communications industries, and is responsible for regulating television, radio, telecommunications and wireless communications services.

7.

The Office of Water Services (formerly the Director-General of Water Services)

Tel. 0121 625 1300 / 1373

Fax 0121 625 1400

Office of Water Services

Centre City Tower

7 Hill Street

Birmingham B5 4UA

United Kingdom

http://www.ofwat.gov.uk

enquiries@ofwat.gsi.gov.uk

The Office of Water Services is the economic regulator of the privatized water industry in England and Wales. It protects consumers’ interests on pricing and service standards and adjudicates disputes.

8.

The Office of Rail Regulation (formerly the Rail Regulator)

Tel. 020 7282 2000

Fax 020 7282 2040

The Office of Rail Regulation

1 Waterhouse Square

138-142 Holborn

London

EC1N 2TQ

United Kingdom

http://www.rail-reg.gov.uk

Responsible for regulating railways in Great Britain. The office’s responsibilities include protecting the interests of users of railway services.

9.

Every weights and measures authority in Great Britain

204 separate organisations. Please contact the Office of Fair Trading in the first instance:

Tel. 0207 211 8000

The Office of Fair Trading

Fleetbank House

2-6 Salisbury Square

London

EC4Y 8JX

United Kingdom

www.oft.gov.uk

enquiries@oft.gsi.gov.uk

Weights and measures authorities are part of local government in Great Britain, enforcing law and regulations governing the sale and supply of goods and services and providing advice for consumers and business.

10.

The Department of Enterprise, Trade and Investment in Northern Ireland

Tel. 028 9052 9900

Department of Enterprise, Trade and Investment

Netherleigh Massey Avenue

Belfast BT4 2JP

United Kingdom

http://www.detini.gov.uk

information@detini.gov

DETINI enforces law and regulations governing the sale and supply of goods and services in Northern Ireland and provides advice for consumers and business

11.

The Financial Services Authority

Tel. 020 7066 1000

Fax 020 7066 1099

The Financial Services Authority

25 The North Colonnade,

Canary Wharf,

London E14 5HS

United Kingdom

http://www.fsa.gov.uk

The FSA is an independent body that regulates the UK financial services industry. It seeks to maintain confidence in the UK financial system, promote public understanding and secure protection for consumers.