The single digital gateway

 

SUMMARY OF:

Regulation (EU) 2018/1724 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services

WHAT IS THE AIM OF THE REGULATION?

The single digital gateway will facilitate online access to the information, key administrative procedures and assistance and problem-solving services that citizens and businesses may wish to contact if they encounter problems when exercising their internal market rights while living in or doing business in another EU country.

KEY POINTS

A single online point of access to information, procedures and assistance

Digitised administration

Implementation

The functioning of the gateway will be supported by technical tools developed by the Commission in cooperation with national administrations. A gateway coordination group composed of the national coordinators and the Commission will support the regulation’s implementation. The application of the regulation will be reviewed in December 2022 and the functioning of the gateway will be reviewed every 2 years from 2022.

Compliance package

The regulation is part of a compliance package launched in 2017, which also included a proposal for a single market information tool and improvements to Solvit, the free assistance service for the internal market.

Implementing act

FROM WHEN DOES THE REGULATION APPLY?

It applies from 12 December 2020. However, articles concerning the digitalisation of procedures, the cross-border availability of procedures and the use of ‘once-only’ system will apply from 12 December 2023. The obligation concerning the availability of information by municipal authorities will apply as of 12 December 2022.

BACKGROUND

See also:

MAIN DOCUMENT

Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (OJ L 295, 21.11.2018, pp. 1-38)

RELATED DOCUMENTS

Commission Implementing Regulation (EU) 2020/1121 of 29 July 2020 on the collection and sharing of user statistics and feedback on the services of the single digital gateway in accordance with Regulation (EU) 2018/1724 of the European Parliament and of the Council (OJ L 245, 30.7.2020, pp. 3-14)

Commission Declaration accompanying the Commission Implementing Regulation on the collection and sharing of user statistics and feedback on the services of the single digital gateway in accordance with Regulation (EU) 2018/1724 of the European Parliament and of the Council (OJ C 250, 30.7.2020, p. 5)

Commission Recommendation 2013/461/EU of 17 September 2013 on the principles governing SOLVIT (OJ L 249, 19.9.2013, pp. 10-15)

Regulation (EU) No 1024/2012 of the European Parliament and of the Council of 25 October 2012 on administrative cooperation through the Internal Market Information System and repealing Commission Decision 2008/49/EC (‘the IMI Regulation’) (OJ L 316, 14.11.2012, pp. 1-11)

Successive amendments to Regulation (EU) No 1024/2012 have been incorporated into the original text. This consolidated version is of documentary value only.

Directive 2006/123/EC of the European Parliament and of the Council of 12 December 2006 on services in the internal market (OJ L 376, 27.12.2006, pp. 36-68)

last update 05.11.2020