Accessibility of public sector websites and mobile apps

 

SUMMARY OF:

Directive (EU) 2016/2102 on the accessibility of the websites and mobile applications of public sector bodies

WHAT IS THE AIM OF THIS DIRECTIVE?

It aims to make public sector websites and mobile applications more accessible, and to harmonise varying standards within the EU, reducing barriers for developers of accessibility-related products and services.

This will allow EU citizens, particularly those with a disability, to gain better access to public services, an underlying principle of the EU’s Digital Agenda for Europe and eGovernment Action Plan 2016-2020.

KEY POINTS

EU countries must ensure that websites and mobile applications of public sector bodies are ‘more accessible’, particularly for people with disabilities, by making them ‘perceivable, operable, understandable and robust’. The accessibility standard will be set out in a harmonised European standard. In absence of a harmonised standard, the relevant parts of European standard EN 301 549 V1.1.2 (2015-04) should be the relevant accessibility standard, complemented with technical specifications for mobile applications.

Public sector bodies must regularly provide a detailed, comprehensive and clear statement on how their websites and mobile applications comply with this directive, including:

EU countries must also:

EU countries may maintain or enact legislation which goes beyond the minimum requirements of this directive.

Exclusions

This directive does not apply to public service broadcasters or non-governmental organisations that do not provide services that are essential to the public or specifically for people with disabilities. In addition, it does not apply to the following content elements:

EU countries may exclude the websites and mobile applications of schools, kindergartens or nurseries, except for content relating to essential online administrative functions.

Monitoring

EU countries must monitor compliance using a methodology to be adopted by the Commission by 23 December 2018. The methodology should include:

Reporting

By 23 December 2021, and every 3 years after that, EU countries will submit to the Commission a report that presents the results of monitoring and information on the use of the enforcement procedure. The first report will also cover:

The content of all the reports will be made public in an accessible format. The application of the directive will be reviewed by the Commission before 23 June 2022.

FROM WHEN DOES THIS DIRECTIVE APPLY?

It has applied since 22 December 2016. EU countries have to incorporate it into national law by 23 September 2018. They will apply these measures as follows:

BACKGROUND

For more information, see:

MAIN DOCUMENT

Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (OJ L 327, 2.12.2016, pp. 1-15)

RELATED DOCUMENTS

Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: EU eGovernment Action Plan 2016-2020 — Accelerating the digital transformation of government (COM(2016) 179 final, 19.4.2016)

Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions: European Disability Strategy 2010-2020: A Renewed Commitment to a Barrier-Free Europe (COM(2010) 636 final, 15.11.2010)

Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions — A Digital Agenda for Europe (COM(2010) 245 final/2, 26.8.2010)

last update 18.01.2018