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Transparent and predictable working conditions in the EU

Transparent and predictable working conditions in the EU



Directive (EU) 2019/1152 on transparent and predictable working conditions in the European Union


It aims to improve working conditions by promoting more transparent and predictable employment while ensuring labour-market adaptability. It introduces minimum rights and updates the rules on the information to be provided to workers concerning their working conditions.

The directive contributes to reinforcing Europe’s social dimension as part of the European Pillar of Social Rights roll-out.


The directive is issued in the context of Article 31 of the Charter of Fundamental Rights of the EU which says that every worker has the right to working conditions which respect the worker’s health, safety and dignity, which limit the maximum number of working hours, to daily and weekly rest periods and to an annual period of paid leave. It is also a concrete follow-up of Principles 5 and 7 of the European Pillar of Social Rights.

Who is covered?

The directive applies to those who work more than 3 hours per week over a 4-week period (i.e. more than 12 hours per month) who are bound by an employment contract or in an employment relationship as defined by national law, collective agreements or practice in force in each EU country — with consideration to the case-law of the Court of Justice of the EU. Persons covered could include workers on zero-hour contracts, such as fast-food-chain workers, workers in logistical centres, shelf-stackers in supermarkets, domestic or voucher-based workers* and platform-economy workers, such as on-demand drivers or couriers, provided they fulfil the above criteria defining a worker.

Civil servants, the armed forces or members of emergency and law enforcement services may, on objective grounds, be excluded from Chapter III of the directive (Minimum requirements relating to working conditions).

Employment relationship

Employers must inform workers in writing, and at the latest within a week from the first working day, of the basic elements of the employment relationship, including:

  • the identity of the parties to the employment relationship, the place of work and the nature of the activity;
  • the start date and, if it is fixed-term, end date, as well as the duration and conditions of any probationary period;
  • basic pay, any other component of remuneration, including overtime, and the frequency and method of payment;
  • the duration of the normal workday or week when the work rhythm is predictable;
  • where the pattern of work is unpredictable, employers must inform workers of the reference hours and days on which they may be called upon to work, the minimum notice before starting work and the number of guaranteed paid hours.

For supplementary information as indicated just below, the deadline for employers to inform workers is at the latest 1 month from the first working day:

  • the duration of paid leave;
  • any training entitlement;
  • any collective agreements governing the worker’s conditions;
  • the identity of the social security body receiving social contributions, where this is the employer’s responsibility;
  • notice periods where the employment relationship is terminated or the method for determining such notice periods;
  • for temporary agency workers, the details of the user-undertakings (i.e. those making use of the agency workers’ services) when and as soon as known.

Workers relocated (‘posted’) to another EU country or to a non-EU country

Employers must provide relevant documents before departure including at least the following additional information:

  • countries where the work is to be carried out and its expected duration;
  • currency of payment;
  • where applicable, benefits in cash or kind relating to the work assignments;
  • information on whether repatriation is provided for, and the applicable conditions.

Posted workers covered by Directive 96/71/EC (see summary here) must in addition be notified of, among other things:

  • the applicable remuneration under the law of the host EU country;
  • where applicable, any allowances specific to posting and any arrangements for reimbursing expenditure on travel and accommodation costs.

Minimum requirements for the employment contract

The directive sets a number of minimum rights for workers, including the right to:

  • not have the probationary period exceed 6 months, unless it is in the worker’s interest or when the activity justifies it;
  • work for another employer outside the established working hours without unfavourable treatment, unless incompatibility restrictions are justified on objective grounds;
  • for workers whose work pattern is decided by the employer and is entirely or mostly unpredictable, the right to refuse a work assignment outside previously defined reference hours and days without suffering adverse consequences;
  • request, after six months’ service with the same employer, a job with more predictable and secure working conditions;
  • receive training cost free, when the employer is required by EU or national legislation or collective agreements to provide such training.

EU countries may allow the social partners to conclude collective agreements which establish working conditions that differ from those referred to just above, provided that the overall protection of workers is respected.

On-demand contracts *

EU countries which allow the use of on-demand contracts or similar employment contracts (e.g. gig-economy or zero-hour contracts) must take measures to avoid abusive practices, such as:

  • limiting the use and duration of on-demand employment or similar contracts;
  • putting in place a rebuttable presumption* that an employment relationship exists, with a guaranteed number of paid hours based on hours worked in a preceding reference period.

Complaints, redress, protections and dismissals

EU countries must:

  • ensure that workers who have not received the relevant information in due time have access to at least one of the following two measures:
    • submit a complaint to a competent authority and receive redress in a timely and effective manner; or
    • benefit from favourable legal presumptions
  • ensure that workers, including those whose employment relationship has ended, have access to effective and impartial dispute resolution and a right to redress*;
  • introduce measures to protect workers from any adverse treatment by the employer and from any adverse consequences resulting from a complaint lodged with the employer;
  • take measures to prohibit workers being dismissed because they have exercised the rights outlined in the directive.

The directive does not constitute justification for reducing the general level of protection already enjoyed by workers in the EU, and does not prevent EU countries from adopting legislation that is more favourable to workers.


The directive repeals Council Directive 91/533/EEC on Informing employees of their working conditions from 1 August 2022.


It has applied since 31 July 2019 and has to become law in the EU countries by 1 August 2022.


See also:


Voucher-based worker: an employer acquires a voucher from a third party (generally a government authority) to be used, instead of cash, as payment to a worker providing a service.
On-demand contract: a type of contract between an employer and a worker, such as a zero-hour contract, where the employer is not obliged to provide any minimum working hours, while the worker may or may not be obliged to accept any work offered.
Rebuttable presumption: a presumption that a court holds to be true, unless someone comes forward to contest it and prove otherwise (‘presumed innocent until proven guilty’ is a well-known rebuttable presumption).
Right to redress: the right to ask for compensation.


Directive (EU) 2019/1152 of the European Parliament and of the Council of 20 June 2019 on transparent and predictable working conditions in the European Union (OJ L 186, 11.7.2019, pp. 105-121)


Council Directive (EU) 2017/159 of 19 December 2016 implementing the Agreement concerning the implementation of the Work in Fishing Convention, 2007 of the International Labour Organisation, concluded on 21 May 2012 between the General Confederation of Agricultural Cooperatives in the European Union (Cogeca), the European Transport Workers' Federation (ETF) and the Association of National Organisations of Fishing Enterprises in the European Union (Europêche) (OJ L 25, 31.1.2017, pp. 12-35)

Communication from the Commission to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions — Establishing a European Pillar of Social Rights (COM(2017) 250 final, 26.4.2017)

Charter of Fundamental Rights of the European Union — Title IV — Solidarity — Article 31 — Fair and just working conditions (OJ C 202, 7.6.2016, p. 399)

Directive 2014/50/EU of the European Parliament and of the Council of 16 April 2014 on minimum requirements for enhancing worker mobility between Member States by improving the acquisition and preservation of supplementary pension rights (OJ L 128, 30.4.2014, pp. 1-7)

Council Directive 2009/13/EC of 16 February 2009 implementing the Agreement concluded by the European Community Shipowners’ Associations (ECSA) and the European Transport Workers’ Federation (ETF) on the Maritime Labour Convention, 2006, and amending Directive 1999/63/EC (OJ L 124, 20.5.2009, pp. 30-50)

Successive amendments to Directive 2009/13/EC have been incorporated into the original text. This consolidated version is of documentary value only.

Directive 2003/88/EC of the European Parliament and of the Council of 4 November 2003 concerning certain aspects of the organisation of working time (OJ L 299, 18.11.2003, pp. 9-19)

Council Directive 98/49/EC of 29 June 1998 on safeguarding the supplementary pension rights of employed and self-employed persons moving within the Community (OJ L 209, 25.7.1998, pp. 46-49)

Directive 96/71/EC of the European Parliament and of the Council of 16 December 1996 concerning the posting of workers in the framework of the provision of services (OJ L 18, 21.1.1997, pp. 1-6)

Council Directive 91/533/EEC of 14 October 1991 on an employer’s obligation to inform employees of the conditions applicable to the contract or employment relationship (OJ L 288, 18.10.1991, pp. 32-35)

last update 25.10.2019