medicinal products for human or veterinary use;

food;

feed;

living plants and animals, genetically modified organisms and genetically modified microorganisms in contained use, as well as products of plants and animals relating directly to their future reproduction;

animal by-products and derived products;

plant protection products;

equipment on which consumers ride or travel where that equipment is directly operated by a service provider within the context of a transport service provided to consumers and is not operated by the consumers themselves;

aircraft referred to in Article 2(3), point (d) of Regulation (EU) 2018/1139;

antiques.

the characteristics of the product, including its design, technical features, composition, packaging, instructions for assembly and, where applicable, for installation, use and maintenance;

the effect on other products, where it is reasonably foreseeable that the product will be used with other products, including the interconnection of those products;

the effect that other products might have on the product to be assessed, where it is reasonably foreseeable that other products will be used with that product, including the effect of non-embedded items that are meant to determine, change or complete the way the product to be assessed works, which has to be taken into consideration when assessing the safety of the product to be assessed;

the presentation of the product, the labelling, including the labelling regarding age suitability for children, any warnings and instructions for its safe use and disposal, and any other indication or information regarding the product;

the categories of consumers using the product, in particular by assessing the risk for vulnerable consumers such as children, older people and persons with disabilities, as well as the impact of gender differences on health and safety;

the appearance of the product where it is likely to lead consumers to use the product in a way different to what it was designed for, and in particular:

when required by the nature of the product, the appropriate cybersecurity features necessary to protect the product against external influences, including malicious third parties, where such an influence might have an impact on the safety of the product, including the possible loss of interconnection;

when required by the nature of the product, the evolving, learning and predictive functionalities of the product.

it conforms to relevant European standards or parts thereof as far as the risks and risk categories covered by those standards are concerned, the references of which have been published in the Official Journal of the European Union in accordance with Article 10(7) of Regulation (EU) No 1025/2012; or

in the absence of any relevant European standards as referred to in point (a) of this paragraph, the product conforms to national requirements, as regards the risks and risk categories covered by health and safety requirements laid down in the national law of the Member State in which it is made available on the market, provided that such law is in compliance with Union law.

European standards other than those the references of which have been published in the Official Journal of the European Union in accordance with Article 10(7) of Regulation (EU) No 1025/2012;

international standards;

international agreements;

voluntary certification schemes or similar third-party conformity assessment frameworks, in particular those conceived to support Union law;

Commission recommendations or guidelines on product safety assessment;

national standards drawn up in the Member State in which the product is made available;

the state of the art and technology, including the opinion of recognised scientific bodies and expert committees;

product safety codes of good practice in force in the sector concerned;

reasonable consumer expectations concerning safety;

safety requirements adopted in accordance with Article 7(2).

name, registered trade name or registered trade mark of the manufacturer, as well as the postal and electronic address at which the manufacturer can be contacted;

where the manufacturer is not established in the Union, the name, postal and electronic address of the responsible person within the meaning of Article 16(1) of this Regulation or Article 4(1) of Regulation (EU) 2019/1020;

information allowing the identification of the product, including a picture of it, its type and any other product identifier; and

any warning or safety information to be affixed on the product or to accompany it in accordance with this Regulation or the applicable Union harmonisation legislation in a language which can be easily understood by consumers as determined by the Member State in which the product is made available on the market.

information in accordance with paragraph 9 of this Article including information on the manufacturer established in the Union or, where applicable, the responsible person within the meaning of Article 16(1) of this Regulation or Article 4(1) of Regulation (EU) 2019/1020; and

their self-certification committing to offer only products that comply with this Regulation and additional identification information, in accordance with Article 30(1) of Regulation (EU) 2022/2065, where applicable.

references to ‘Union harmonisation legislation’, ‘applicable Union harmonisation legislation’, ‘this Regulation and for the application of Union harmonisation legislation’, ‘the relevant Union harmonisation legislation’ and ‘Union harmonisation legislation or this Regulation’ in Articles 11, 13, 14, 16, 18 and 23 of that Regulation shall be read as references to ‘this Regulation’;

reference to ‘that legislation and this Regulation’ in Article 11(1), point (b) of that Regulation shall be read as a reference to ‘this Regulation’;

references to ‘Network’ in Articles 11 to 13 and Article 21 of that Regulation shall be read as references to ‘Network and Consumer Safety Network referred to in Article 30 of this Regulation’;

references to ‘non-compliance’, ‘non-compliances’ and ‘non-compliant’ in Article 11, Articles 13 to 16, Articles 22 and 23 of that Regulation shall be read as references to ‘failure to comply with this Regulation’;

the reference to ‘Article 41’ in Article 14(4), point (i) of that Regulation shall be read as a reference to ‘Article 44 of this Regulation’;

the reference to ‘Article 20’ in Article 19(1) of that Regulation shall be read as a reference to ‘Article 26 of this Regulation’.

provisions of this Regulation, in relation to dangerous products presenting a serious risk to the health and safety of consumers; and

Article 20 of Regulation (EU) 2019/1020.

the access to the Safety Gate Rapid Alert System;

the operation of the Safety Gate Rapid Alert System;

the information to be entered in the Safety Gate Rapid Alert System;

the requirements notifications must meet; and

the criteria for assessment of the level of risk.

the risk cannot be dealt with, in view of the nature of the safety issue posed by the product, category or group of products, in a manner compatible with the degree of gravity or urgency of the case, under other procedures laid down by the specific Union law applicable to the products concerned; and

the risk can be eliminated in an effective manner only by adopting appropriate measures applicable at Union level, in order to ensure a consistent and high level of protection of the health and safety of consumers and the proper functioning of the internal market.

facilitate the regular exchange of information on risk assessments, dangerous products, test methods and results, standards, methodologies for the collection of data, interoperability of information and communication systems, recent scientific developments and the use of new technologies as well as other aspects relevant for control activities;

organise the establishment and execution of joint surveillance and testing projects, including in the context of e-commerce;

promote the exchange of expertise and best practices and cooperation in training activities;

improve cooperation at Union level with regard to the tracing, withdrawal and recall of dangerous products;

facilitate enhanced and structured cooperation on product safety enforcement between Member States, in particular to facilitate the activities referred to in Article 32; and

facilitate the implementation of this Regulation.

a headline consisting of the words ‘Product safety recall’;

a clear description of the recalled product, including:

a clear description of the hazard associated with the recalled product, avoiding any elements that may decrease consumers’ perception of risk, such as by using terms and expressions such as ‘voluntary’, ‘precautionary’, ‘discretionary’, ‘in rare situations’ or ‘in specific situations’ or by indicating that there have been no reported accidents;

a clear description of the action consumers should take, including an instruction to immediately stop using the recalled product;

a clear description of the remedies available to consumers in accordance with Article 37;

a free phone number or interactive online service, where consumers can get more information in relevant official language(s) of the Union; and

encouragement to share the information about the recall with other persons, if appropriate.

the repair of the recalled product;

a replacement of the recalled product with a safe one of the same type and at least the same value and quality; or

an adequate refund of the value of the recalled product, provided that the amount of the refund shall be at least equal to the price paid by the consumer.

enforcement activities and measures related to safety, also with a view to preventing the circulation of dangerous products, including market surveillance;

risk assessment methods and product testing;

coordinated product recalls and other similar actions;

scientific, technical and regulatory matters, aiming to improve product safety and to develop common priorities and approaches at international level;

emerging issues of significant health and safety relevance;

use of new technologies to improve product safety and increase traceability in the supply chain;

standardisation-related activities;

exchange of officials and training programmes.

a non-systematic exchange, in duly justified and specific cases; or

a systematic exchange, based on an administrative arrangement specifying the type of information to be exchanged and the modalities for the exchange.

performance of the tasks of the Consumer Safety Network;

the development and operation of the Safety Gate Rapid Alert System, including the development of electronic interoperability solutions for the exchange of data:

the development and maintenance of the Safety Gate Portal and the Safety Business Gateway, including a public non-restricted software interface for data exchange with platforms and third parties.

the development of instruments of international cooperation referred to in Article 40;

the drawing up and updating of contributions to guidelines on market surveillance and product safety;

the making available to the Commission of technical or scientific expertise for the purpose of assisting the Commission in its implementation of market surveillance administrative cooperation;

the performance of preliminary or ancillary work in connection with the implementation of market surveillance activities linked to the application of this Regulation such as studies, programmes, evaluations, guidelines, comparative analyses, mutual joint visits and visit programmes, exchange of personnel, research work, the development and maintenance of databases, training activities, laboratory work, proficiency testing, inter-laboratory tests and conformity assessment work;

Union market surveillance campaigns and associated activities, including resources and equipment, IT tools and training;

activities carried out under programmes of technical assistance, cooperation with third countries and the promotion and enhancement of Union market surveillance policies and systems among interested parties at Union and international levels, including activities carried out by consumer organisations for the enhancement of consumer information.