The rail system of the Union, to which ►M4  Directive (EU) 2016/797 ◄ applies and of which the subsystems are parts, is an integrated system whose consistency shall be verified. This consistency shall be checked in particular with regard to the specifications of each subsystem, its interfaces vis-à-vis the system in which it is integrated as well as the operating and maintenance rules.

The functional and technical specifications of the subsystems and their interfaces, described in points 4.2 and 4.3, do not impose the use of specific technologies or technical solutions, except where this is strictly necessary for the interoperability of the Union rail network. But innovative solutions for interoperability may require new specifications and/or new assessment methods. In order to allow technological innovation, these specifications and assessment methods shall be developed by the process described in article 6 of the Regulation.

Taking account of all the applicable essential requirements, the basic parameters related to accessibility for persons with disabilities and persons with reduced mobility are set out for the subsystems infrastructure and rolling stock in point 4.2 of this TSI. ►M4  The operational requirements and responsibilities are set out in Commission Implementing Regulation (EU) 2019/773 ( 5 ) (OPE TSI) and in point 4.4 of this TSI. ◄

In light of the essential requirements in Section 3, the functional and technical specifications of the infrastructure subsystem related to accessibility for persons with disabilities and persons with reduced mobility are arranged as follows:

The basic parameters that are specified in points 4.2.1.1 — 4.2.1.15 apply to the scope of the infrastructure subsystem that is defined in point 2.1.1; they can be divided into two categories:

The table 3 below indicates the category of each of the basic parameters.

▼M4

▼B

Where a station specific parking area exists, there shall be sufficient and adapted parking spaces reserved for persons with disabilities and persons with reduced mobility eligible to utilise them at the nearest practicable position, within the parking area, to an accessible entrance.

Obstacle free routes shall be provided that interconnect the following public areas of the infrastructure if provided:

All obstacle-free routes, footbridges and subways, shall have a free width of a minimum of 160 cm, except in areas that are specified in points 4.2.1.2.2(3a) (ramps), 4.2.1.3(2) (doors), 4.2.1.12(3) (platforms) and 4.2.1.15(2) (level crossings).

Obstacle-free route floor surfaces and ground surfaces shall have low reflecting properties.

Where thresholds are installed on a horizontal route, they shall contrast with the surrounding floor and shall not be higher than 2,5 cm.

This point applies to all doors and entrances that are on obstacle-free routes, with the exception of doors giving access to the toilets which are not dedicated to persons with disabilities and persons with reduced mobility.

Doors shall have a minimum clear useable width of 90 cm and shall be operable by persons with disabilities and persons with reduced mobility.

It is permitted to use manual, semi-automatic or automatic doors.

Door operating devices shall be available at a height of between 80 cm and 110 cm.

All floor coverings, ground surfaces and stair tread surfaces shall be slip resistant.

Within the station buildings there shall be no irregularities in excess of 0,5 cm at any given point in floor walking surface areas, except for thresholds, drainage channels and tactile walking surface indicators.

Transparent obstacles on or along the routes used by passengers, consisting of glass doors or transparent walls, shall be marked. These markings shall highlight the transparent obstacles. They are not required if passengers are protected from impact by other means — for example, by handrails or continuous benches.

If toilets are provided at a station, then a minimum of one unisex cubicle shall be wheelchair accessible.

If baby nappy changing facilities are provided at a station, then a minimum of one baby nappy changing facility shall be accessible to both men and women wheelchair users.

All items of furniture and free-standing devices at stations shall contrast with their background, and have rounded edges.

Within the station confines, furniture and free-standing devices (including cantilevered and suspended items) shall be positioned where they do not obstruct blind or visually impaired people, or they shall be detectable by a person using a long cane.

On each platform where passengers are allowed to wait for trains, and at every waiting area, there shall be a minimum of one area fitted with seating facilities and a space for a wheelchair.

When this area is weather protected, it shall be accessible by a wheelchair user.

Where manual ticket sales counters, information desks and customer assistance points are provided, a minimum of one desk shall be accessible to a wheelchair user and to people of small stature and a minimum of one desk shall be fitted with an induction loop system for hearing assistance.

If there is a glass barrier between the passenger and sales person at the ticket counter, this shall either be removable or, if not removable, an intercom system shall be fitted. Any such glass barrier shall consist of clear glass.

If electronic devices are fitted that displays pricing information to the sales person, such devices shall also be fitted that display the price to the person purchasing the ticket.

Where ticket vending machines are provided at a station, a minimum of one of those machines shall have an interface that is reachable by a wheelchair user and people of small stature. This requirement applies to each ticket vendor providing vending machines in the station.

If ticket control machines are fitted, a minimum of one of the machines shall have a free passageway with a minimum width of 90 cm and shall be able to accommodate an occupied wheelchair up to 1 250  mm in length. In the case of upgrade or renewal, a minimum width of 80 cm is permitted.

If turnstiles are used, there shall be a non-turnstile access point available for use by persons with disabilities and persons with reduced mobility at all operational times.

The illuminance level of the external areas of the station shall be sufficient to facilitate way finding and to highlight the changes of level, doors and entrances.

The illuminance level along obstacle-free routes shall be adapted to the visual task of the passenger. Particular attention shall be paid to the changes of levels, ticket vending offices and machines, information desks and information displays.

The platforms shall be illuminated in accordance with the specification referenced in Appendix A, Index [3] and Index [4].

Emergency lighting shall provide sufficient visibility for evacuation and for identification of fire-fighting and safety equipment.

The fonts, symbols and pictograms used for visual information shall contrast with their background.

Signposting shall be provided at all points where passengers need to make a route taking decision and at intervals on the route. Signage, symbols and pictograms shall be applied consistently over the whole route.

The information concerning the departure of trains (including destination, intermediate stops, platform number and time) shall be available and suitable for reading from a height of 160 cm at least in one location in the station.

The typeface used for texts shall be easily readable.

All safety, warning, mandatory action and prohibition signs shall include pictograms.

Tactile information signage shall be fitted in:

Time information presented in digits shall be in the 24 h system.

The following specific graphic symbols and pictograms shall be fitted with the wheelchair symbol in accordance with Appendix N:

Where inductive loops are fitted, those shall be indicated by a sign as described in Appendix N.

In wheelchair accessible toilets, where hinged handrails are provided, a graphic symbol showing the rail in both the stowed and deployed position shall be provided.

There shall be no more than five pictograms, in addition to a directional arrow, indicating a single direction placed adjacent to each other at a single location.

Displays shall be sized to show individual station names (which may be abbreviated) or words of messages. Each station name, or words of messages, shall be displayed for a minimum of 2 seconds. The term ‘display’ shall be understood as any support of dynamic information.

If a scrolling display is used (either horizontal or vertical), each complete word shall be displayed for a minimum of 2 seconds and the horizontal scrolling speed shall not exceed 6 characters per second.

Displays shall be designed for a maximum viewing distance in accordance with the following formula:

Reading distance in mm divided by 250 = character height (for example: 10 000 mm/250 = 40 mm).

The spoken information shall have a minimum STI-PA level of 0,45, in accordance with the specification referenced in Appendix A, index 5.

The danger area of a platform commences at the rail side edge of the platform and is defined as the area where passengers are not allowed to stand when trains are passing or arriving.

It is permitted for the width of the platform to be variable on the whole length of the platform.

The minimum width of the platform without obstacles shall be the width of the danger area plus the width of two opposing freeways of 80 cm (160 cm). This dimension may taper to 90 cm at the platform ends.

It is permitted to have obstacles inside this freeway of 160 cm. Equipment required for the signalling system and safety equipment shall not be considered as obstacles in this point. The minimum distance from obstacles to the danger area shall be according to the following table:

The boundary of the danger area, furthest from the rail side edge of the platform, shall have a visual marking and tactile walking surface indicators.

The visual marking shall be a contrasting, slip resistant, warning line with a minimum width of 10 cm.

Tactile walking surface indicators can be one of the two types:

The material at the rail side edge of the platform shall contrast with the darkness of the gap.

The end of the platform shall either be fitted with a barrier that prevents public access or shall have a visual marking and tactile walking surface indicators with an attention pattern indicating a hazard.

If a platform ramp is used, it shall comply with the requirements of point 5.3.1.2.

If a platform lift is used, it shall comply with the requirements of point 5.3.1.3.

A secure storage method shall be provided to ensure that boarding aids, including portable ramps, when stored on a platform, do not cause an obstruction or pose any hazard to passengers.

Level track crossings are permitted to be used as part of a step-free route or of an obstacle-free route.

If level track crossings are used as parts of step free routes in addition to other routes, they shall:

If level track crossings are used as parts of obstacles free routes, unique solution for all passengers, they shall

If any of the above requirements cannot be met, the level track crossing shall not be considered part of a step-free route or of an obstacle-free route.

In light of the essential requirements in Section 3, the functional and technical specifications of the subsystem rolling stock related to accessibility for persons with disabilities and persons with reduced mobility are arranged as follows:

Handholds or vertical handrails or other items that can be used for personal stability, whilst using the aisle, shall be provided on all aisle-side seats unless the seat, when in the upright position, is within 200 mm of:

▼M4

▼B

Handholds or other items that can be used for personal stability shall be positioned at a height of between 800 mm and 1 200  mm above the floor, measured from the centre of the usable part of the handhold, shall not protrude into the clearway and shall contrast with the seat.

In seating areas with fixed longitudinal seats, handrails shall be used for personal stability. These handrails shall be at a maximum distance of 2 000  mm apart, shall be positioned at a height of between 800 mm and 1 200  mm above the floor and shall contrast with the vehicle interior surroundings.

The handholds or other items shall not have sharp edges.

Not less than 10 per cent of the seats by fixed trainset or individual vehicle, and by class shall be designated as priority seats for the use of persons with disabilities and persons with reduced mobility.

The priority seats and vehicles containing them shall be identified by signs complying with Appendix N. It shall be stated that other passengers shall make such seats available to those who are eligible to use them when required. That identification is not required for units intended to be operated exclusively within a seat reservation system: that shall be reported in the technical documentation referred to in point 4.2.12 of the LOC&PAS TSI.

The priority seats shall be located within the passenger saloon and in close proximity to external doors. In double deck vehicles or trainsets, priority seats can be present on both decks.

The level of equipment fitted to the priority seats shall, as a minimum, be the same as that fitted to general seats of the same type.

When seats of a certain type are fitted with armrests, priority seats of the same type shall be fitted with movable armrests. This excludes armrests placed along the vehicle body side or along a partition wall in case of compartments. The movable armrest shall move into a position in line with the seat back cushion to enable unrestricted access to the seat or to any adjacent priority seats.

Priority seats shall not be tip-up seats.

Each priority seat and the space available to its user shall comply with the specification referenced in Appendix A, Index [16].

The whole useful sitting surface of the priority seat shall be a minimum of 450 mm wide (see specification referenced in Appendix A, Index [16]).

The top of each priority seat cushion shall be between 430 and 500 mm above floor level at the front edge of the seat.

The clear headroom above each seat shall be at least 1 680  mm from floor level, except on double-decker trains on which luggage racks are provided above the seats. In such case reduced headroom of 1 520  mm is permitted for priority seats underneath the luggage racks, provided that at least 50 % of priority seats maintain headroom of 1 680  mm.

Where reclining seats are fitted, the dimensions shall be measured when the seats are in their fully upright position.

Where uni-directional priority seats are provided, the clearance in front of each seat shall comply with the specification referenced in Appendix A, Index [16].

The distance between the front surface of the seat back and the vertical plane through the rearmost part of the seat in front shall be a minimum of 680 mm, noting that the required seat pitch shall be measured from the centre of the seat 70 mm above where the cushion meets the back support.

There shall also be a clear space between the front edge of the seat cushion and the same vertical plane for the seat in front of a minimum of 230 mm.

According to the length of the unit, excluding the locomotive or power head, there shall be in that unit not less than the number of accessible wheelchair spaces shown in the following table:

To ensure stability, the wheelchair space shall be designed for the wheelchair to be positioned either facing or back to the direction of travel.

Over the full length of the wheelchair space the width shall be 700 mm from floor level to a minimum height of 1 450  mm with an additional 50 mm width to give clearance for hands on each side that is adjacent to any obstacle that will inhibit clearance for the wheelchair users hands (e.g. wall or structure) from a height of 400 mm to 800 mm above floor level (if one side of the wheelchair is adjacent to the aisle there is no additional 50 mm requirement for that side of the wheelchair as it is already free space).

The minimum distance in the longitudinal plane between the back of the wheelchair space and the next surface shall be in accordance with the specification referenced in Appendix A, Index [16].

There shall be no obstruction of the designated space between the floor and the ceiling of the vehicle other than an overhead luggage rack, a horizontal handrail in accordance with the requirements of point 4.2.2.9 attached to the wall or ceiling of the vehicle, or a table.

The back of the wheelchair space shall be a structure or other acceptable fitting of at least 700 mm wide. The height of the structure, or fitting, shall be capable of preventing a wheelchair that has been positioned with its back against the structure or fitting, from tipping over backwards.

Tip-up seats may be installed in the wheelchair space but, when in the stowed position, shall not encroach on the dimensional requirements of the wheelchair space.

There shall be no equipment such as bicycle hooks or ski racks in the wheelchair space or directly in front of it.

At least one seat shall be available either side-by-side with or face-to-face to each of the wheelchair spaces for a companion to travel with the wheelchair user. That seat shall offer the same level of comfort as the other passenger seats and may also be situated on the opposing side of the aisle.

On trains with a design speed higher than 250 km/h excepting double deck trains, it shall be possible for a wheelchair user occupying a wheelchair space to transfer onto a passenger seat that shall be equipped with a movable armrest. Such transfer is made by the wheelchair user in autonomy. In that case, it is allowed that the companion seat is shifted to another row. This requirement is applicable up to the number of wheelchair spaces per unit specified in table 5.

The wheelchair space shall be fitted with a call for aid device that shall, in the event of danger, provide to a wheelchair user the possibility to inform a person who can take appropriate action.

The call for aid device shall be placed within the comfortable reach range of the person using the wheelchair as shown in the specification referenced in Appendix A, Index [9].

The call for aid device shall not be placed within a narrow recess which prevents immediate intentional palm operation but can be protected from unintentional use.

The interface of the call for aid device shall be as set out in point 5.3.2.6.

A sign conforming to appendix N shall be placed immediately next to, or in the wheelchair space so as to identify the space as the wheelchair space.

These requirements apply only to doors providing access to another public part of the train, with the exclusion of toilet doors.

To latch or unlatch a manually operated door, for use by the public, the control device shall be operable by the palm of the hand exerting a force not exceeding 20 N.

Door controls, whether manual, pushbuttons or other devices, shall contrast with the surface on which they are mounted.

Their interface with passengers shall comply with the specifications of point 5.3.2.1.

If both open and closed door control devices are fitted one above the other, the top device shall always be the open control.

when a door is released for opening, a door opening signal shall be given; it shall last a minimum of 5 seconds unless the door is operated, in which case it may cease after 3 seconds;

when a door is automatically or remotely opened by the driver or other member of the train crew, a door opening signal shall be given; it shall last a minimum of 3 seconds from the moment that the door starts to open;

when a door, that is automatically or remotely closed, is about to operate, a door closing signal shall be given; it shall start a minimum of 2 seconds before the door starts to close and shall continue until the door is closed;

when a door is closed locally (by a passenger or crew), a door closing signal shall be given; it shall start following the operation of the control device and shall continue until the door is closed.

Internal automatic and semi-automatic doors shall incorporate devices that prevent passengers becoming trapped during operation of the doors.

Interior doors that are made available for wheelchair users shall have a minimum clear useable width of 800 mm.

The force required to open or close a manual door shall not exceed 60 N.

The centre of interior door controls shall be not less than 800 mm and not more than 1 100  mm measured vertically above the vehicle floor level.

Automatic inter-vehicle connecting doors shall operate either synchronously as a pair, or the second door shall automatically detect the person moving towards it and open.

If more than 75 % of a door's surface is made of a transparent material, it shall be clearly marked with visual indicators.

When toilets are fitted in a train, a universal toilet shall be provided accessible from the wheelchair space.

The standard toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.3.

The universal toilet shall be compliant with the requirements of points 5.3.2.2 and 5.3.2.4.

When toilets are fitted in a train a baby nappy changing facility shall be provided. If separate nursery facilities are not provided or if separate nursery facilities are provided but are not accessible to a wheelchair user, a table shall be incorporated within the universal toilets. It shall be compliant with the requirements of point 5.3.2.5.

The following information shall be provided:

Visual information referred to in point (1) shall contrast with its background.

The typeface used for texts referred to in point (1) shall be easily readable.

Time information presented in digits shall be in the 24 h system

All safety, warning, mandatory action and prohibition signs shall include pictograms and shall be designed according to the specification referenced in Appendix A, index 7.

There shall be no more than five pictograms, in addition to a directional arrow, indicating a single direction placed adjacent to each other at a single location.

The following specific pictograms shall be fitted with the wheelchair symbol in accordance with appendix N:

The symbols can be combined with other symbols (for example: carriage number, toilet, etc.).

Where inductive loops are fitted these shall be indicated by a pictogram complying with appendix N.

In universal toilets, where hinged handrails are provided, a pictogram showing the rail in both the stowed and deployed positions shall be provided.

If a vehicle provides reserved seats then the number or letter of that vehicle (as used in the reservation system) shall be displayed externally on or adjacent to all its access doors. The number or letter shall be displayed in characters not less than 70 mm high and shall be visible when the door is open and closed.

If seats are identified by numbers or letters, the number or letter of the seat shall be displayed on or adjacent to every seat in characters not less than 12 mm high. Such numbers and letters shall contrast with their background.

Tactile information signage shall be fitted in:

The train shall be fitted with a public address system which shall be used either for routine or emergency announcements by the driver or by another crew member who has specific responsibility for passengers.

The public address system may operate on a manual, an automated or pre-programmed basis. If the public address system is automated, it shall be possible to suppress, or correct, incorrect or misleading information.

The public address system shall be capable of announcing the destination and next stop of the train at each stop, or on departure from each stop.

The public address system shall be capable of announcing the next stop of the train at least two minutes before the arrival of the train at that stop. If the next station is less than two minutes planned journey time away, the next station shall be announced immediately following departure from the previous station.

The spoken information shall have a minimum STI-PA level of 0,45, in accordance with the specification referenced in Appendix A, index 5. The public address system shall meet the requirement at all seat locations and wheelchair spaces.

Internal steps (other than those for external access) shall have a maximum height of 200 mm and a minimum depth of 280 mm, measured at the central axis of the stairs. For double deck trains it is permitted to reduce this value to 270 mm for the stairs accessing the upper deck and the lower deck.

As a minimum, the first and the last steps shall be indicated by a contrasting band extending the full width of the steps on both the front and the top surfaces of the step nosing with a depth of:

Stairs constituted of more than three steps shall be provided with handrails on both sides and at two levels. The higher handrail shall be positioned at a height of 850 mm to 1 000  mm above floor level. The lower handrail shall be positioned at a height of 500 mm to 750 mm above floor level.

Stairs constituted of one, two or three steps shall be provided on both sides with a minimum of one handrail or other item that can be used for personal stability.

Handrails shall be compliant with point 4.2.2.9

No steps are allowed between the vestibule of a wheelchair accessible exterior door, the wheelchair space, a universal sleeping compartment and the universal toilet except for a door threshold strip that shall not exceed 15 mm in height or except in case that a lift is provided to overcome the step. The lift shall comply with the requirements of point 5.3.2.10.

For ramps in rolling stock the maximum slope shall not exceed the following values:

All handrails fitted to a vehicle shall be round in section with an outside diameter of 30 mm to 40 mm, and shall have a minimum clear distance of 45 mm to any adjacent surface other than its mountings.

If a handrail is curved, the radius to the inside face of the curve shall be a minimum of 50 mm.

All handrails shall contrast with their background.

External doorways shall be provided with handrails on both sides, fitted internally as close as practicable to the vehicle outer wall. Exception can be made for one side of the doorway if it is fitted with a device such as an on-board lift.

The handrails referred to in point (4) shall be:

Where the clearway of the gangway is narrower than 1 000  mm and longer than 2 000  mm there shall be handrails or handholds provided in, or adjacent to, inter-vehicle gangways that are provided for passenger use.

Where the clearway of the gangway is wider than or equal to 1 000  mm handrails or handholds shall be provided in the gangway.

When a train is equipped with sleeping accommodation for passengers, it shall provide a vehicle containing at least one wheelchair accessible sleeping accommodation.

If there is more than one vehicle with sleeping accommodation for passengers in a train, there shall be not less than two wheelchair accessible sleeping accommodations in the train.

If a rail vehicle provides wheelchair accessible sleeping accommodation, the exterior of the relevant vehicle door and the wheelchair accessible sleeping accommodation door shall be marked with a sign in accordance with appendix N.

The wheelchair accessible sleeping accommodation internal space shall take in consideration the requirements of point 4.2.2.6 for actions expected from the wheelchair user in the sleeping accommodation.

The sleeping accommodation shall be fitted with not less than two call for aid devices that shall when operated, send a signal to a person who can take appropriate action; they need not initiate a communication.

The interface of the call for aid devices shall be as defined in point 5.3.2.6.

One call for aid device shall be placed not more than 450 mm above the floor, measured vertically from the surface of the floor to the centre of the control. It shall be positioned so that the control can be reached by a person lying on the floor.

The other call for aid device shall be not less than 600 mm and not more than 800 mm above the floor measured vertically to the centre of the control.

The call for aid devices described in points (7) and (8) shall be located on different vertical surfaces of the sleeping accommodation.

The call for aid devices shall be distinct from any other control within the sleeping accommodation, be coloured differently from other control devices and contrast with their background.

It shall be demonstrated that the point situated in the central position on the nose of the access step of each passenger access door on both sides of a vehicle in working order with new wheels standing centrally on the rails, shall be located inside the surface identified as ‘step location’ on the figure 1 below.

Figure 1

The values of bq0, δh, δν+ and δν– depend on the type of platform where the rolling stock is intended to stop. They shall be as follows:

Table 7 for all rolling stock intended to stop, in normal operation, at platforms of 550 mm height:

Table 8 for all rolling stock intended to stop, in normal operation, at platforms of 760 mm height:

Table 9 for all rolling stock intended to stop, in normal operation, at both platforms of 760 mm height and platforms of 550 mm height, and having two or more access steps:

For one step, values of the table 7 above apply, and for the next step towards the vehicle interior the following values apply, based upon a nominal platform height of 760 mm:

The technical documentation referred to in point 4.2.12 of the LOC&PAS TSI shall include information about:

All steps for access and egress shall be slip resistant and shall have an effective clear width as large as the doorway width.

Internal steps for external access shall have a minimum depth of 240 mm between the vertical edges of the step and a maximum height of 200 mm. The height of each step may be increased to a maximum of 230 mm if it can be demonstrated that this achieves a reduction of one in the total number of steps required.

The rising height of each step shall be equal.

As a minimum the first and the last steps shall be indicated by a contrasting band with a depth of 45 mm to 55 mm extending a minimum of 80 % of the width of the steps on the top surface of the step nosing. A similar band shall indicate the front surface of the last step when entering the unit.

An external access step, fixed or moveable, shall have a maximum height of 230 mm between steps and a minimum depth of 150 mm.

If a step board is fitted and it is an extension of a door sill outside the vehicle, and there is no change in level between the step board and the floor of the vehicle, this shall not be considered to be a step for the purposes of this specification. A minimal drop in level, with a maximum of 60 mm, between the floor surface at door sill and that of the exterior of the vehicle, used to guide and seal the door is also permissible and shall not be considered as a step.

Access to the vestibule shall be achieved with a maximum of 4 steps of which one may be external.

Rolling stock intended to stop, in normal operation, at existing platforms below 380 mm height and having their passenger access doors above bogies need not comply with points (2) and (5) above if it can be demonstrated that this achieves a more even distribution of the steps height.

A secure storage system shall be provided to ensure that boarding aids, including portable ramps, do not impinge on a passenger's wheelchair or mobility aid or pose any hazard to passengers in the event of a sudden stop.

The following types of boarding aids may be present in the rolling stock according to the rules defined in point 4.4.3:

A moveable step is a retractable device integrated into the vehicle lower than the door threshold level, fully automatic and activated in conjunction with the door opening/closing sequences.

A bridging plate is a retractable device integrated into the vehicle as close as possible to the door threshold level, fully automatic and activated in conjunction with the door opening/closing sequences.

►M4  Not used. ◄

The extension of the moveable step or bridging plate shall be completed before the door opening permits the passengers to cross and conversely, removal of the step or plate may only begin when the door opening no longer permits any crossing of passengers.

Movable steps and bridging plates shall comply with the requirements of point 5.3.2.8.

An on-board ramp is a device that is positioned between the vehicle door threshold and the platform. It can be manual, semi-automatic or automatic.

On-board ramps shall comply with the requirements of point 5.3.2.9.

▼M4

▼B

free of charge assistance is available to assist wheelchair users reach the service; or

the service is delivered free of charge to wheelchair users at the wheelchair spaces, unless the nature of the service makes it impossible to provide it remotely.

the station platforms where a boarding aid has to be operated by the infrastructure manager or the station manager and the rolling stock for which it will be used;

the station platforms where a boarding aid has to be operated by the railway undertaking and the rolling stock for which it will be used;

the rolling stock where a boarding aid has to be provided and operated by the railway undertaking and the station platform where it will be used;

the rolling stock where a boarding aid has to be provided by the railway undertaking and operated by the infrastructure manager or station manager, and the station platforms where it will be used;

for boarding aids located on the platforms, the location where they are most likely to be used, taking into account that a free space (no obstacles) of 150 cm is available from the edge of the boarding aid towards the direction where the wheelchair boards/lands at/to the platform level;

the conditions for the provision of alternative transport where:

Ramps shall be designed and assessed for an area of use defined by the maximum vertical gap they can overcome within a maximum slope of 18 % (10.2°).

Ramps shall accommodate a wheelchair with characteristics as detailed in appendix M.

Ramps shall withstand a weight of at least 300 kg, placed at the centre of the device distributed over an area of 660 mm by 660 mm.

If the ramp is power operated it shall incorporate a method of manual operation should power fail.

The ramp surface shall be slip resistant and shall have a stable position with an effective clear width of a minimum of 760 mm.

Ramps having a clear width of less than 1 000  mm shall have raised edges on both sides to prevent mobility aid wheels from slipping off.

The upstands at both ends of the ramp shall be bevelled and shall not be higher than 20 mm. They shall have contrasting hazard warning bands.

The ramp shall be equipped with a mechanism to securely locate the ramp so that it is not subject to displacement when in use for boarding or alighting.

The ramp shall be provided with self-contrasting markings.

Lifts shall be designed and assessed for an area of use defined by the maximum vertical gap they can overcome.

Lifts shall accommodate a wheelchair with characteristics as detailed in appendix M.

Lifts shall withstand a weight of at least 300 kg, placed at the centre of the device distributed over an area of 660 mm by 660 mm.

The lift platform surface shall be slip resistant.

At surface level, the lift platform shall have a minimum clear width of 800 mm and a length of 1 200  mm. According to appendix M, an additional length of 50 mm shall be available for feet above a height of 100 mm above the lift platform, considering both inboard and outboard orientations of the wheelchair user.

The bridging plate overriding the gap between the lift platform and the carriage floor shall have a stable position with a minimum width of 760 mm.

Where provided, each control for deploying, lowering to ground level, raising and stowing the lift shall require continuous manual pressure by the operator and shall not allow an improper lift sequencing when the lift platform is occupied.

The lift shall incorporate a method of deploying, lowering to ground level with a lift occupant, and raising and stowing the empty lift if the power to the lift fails.

No part of the lift platform shall move at a rate exceeding 150 mm/second during lowering and lifting an occupant, and shall not exceed 600 mm/second during deploying or stowing (except if the lift is manually deployed or stowed).

The maximum lift platform horizontal and vertical acceleration when occupied shall be 0,3 g.

The lift platform shall be equipped with barriers to prevent any of the wheels of a wheelchair from rolling off the lift platform during its operation.

A movable barrier or inherent design feature shall prevent a wheelchair from rolling off the edge closest to the vehicle until the lift is in its fully raised position.

Each side of the lift platform which extends beyond the vehicle in its raised position shall have a barrier a minimum 25 mm high. Such barriers shall not interfere with manoeuvring into or out of the aisle.

The loading-edge barrier (outer barrier) which functions as a loading ramp when the lift is at ground level, shall be sufficient when raised or closed, or a supplementary system shall be provided, to prevent a power wheelchair from riding over or defeating it.

The lift shall permit both inboard and outboard orientation of the wheelchair user.

The lift shall be provided with self-contrasting markings.

A door control device shall have visual indication, on or around it when enabled and shall be operable by the palm of the hand exerting a force not greater than 15 N.

It shall be identifiable by touch (for example: tactile markings); this identification shall indicate the functionality.

The centre of any door handle, lock or door control device on the exterior or interior of the toilet compartment shall be located at a minimum of 800 mm and a maximum of 1 100  mm above the toilet door threshold.

A visual and tactile (or audible) indication shall be given inside and outside the toilet to indicate when a door has been locked.

Any door control device and other equipment inside the toilet compartment (except for baby nappy change facilities and call for aid devices) shall be operable by exerting a force not exceeding 20 N.

Any control device, including flushing system, shall contrast with the background surface, and shall be identifiable by touch.

Clear, precise information for the operation of any control device shall be provided, making use of pictograms and shall be tactile.

The toilet seat and lid, and any handrails shall contrast with the background.

If both opened and closed door control devices are fitted one above the other, the top device shall always be the open control.

Automatic and semi-automatic doors shall incorporate devices that prevent passengers becoming trapped during operation of the doors.

The force required to open or close a manual door shall not exceed 60 N.

A standard toilet is not designed to be accessible to a wheelchair user.

The minimum door useable width shall be 500 mm.

A fixed vertical and/or horizontal handrail according to point 4.2.2.9 shall be provided adjacent to the toilet seat and the wash basin.

A universal toilet is a toilet designed to be used by all passengers including all persons with disabilities and persons with reduced mobility.

The area of use of a universal toilet is defined by the method used for its assessment (A or B according to point 6.1.3.1).

The toilet access door shall provide a minimum clear useable width of 800 mm. Where the door is automatic or semi-automatic, it shall be possible to open it partially in order to allow a wheelchair user's assistant to leave and re-enter the toilet module.

The exterior of the door shall be marked with a sign in accordance with appendix N.

There shall be sufficient space inside the toilet compartment to enable a wheelchair as defined in appendix M to be manoeuvred to a position allowing both a lateral and a diagonal transfer of the wheelchair occupant to the toilet seat.

There shall be a minimum clear space of 700 mm in front of the toilet seat that shall follow the seat profile.

A horizontal handrail that complies with the requirements of point 4.2.2.9 shall be provided at each side of the toilet seat extending at least to the leading edge of the toilet seat.

The handrail on the wheelchair accessible side shall be hinged in such a way so as to enable an unobstructed transfer for the wheelchair user to and from the toilet seat.

The surface of the toilet seat, when lowered, shall be at a height of 450 mm to 500 mm above the floor level.

All amenities shall be readily accessible to a wheelchair user.

The toilet cubicle shall be fitted with not less than two call for aid devices that shall, when operated, send a signal to a person who can take appropriate action; they need not initiate a communication.

The interface of the call for aid devices shall be as defined in point 5.3.2.6.

One call for aid device shall be placed not more than 450 mm above the floor, measured vertically from the surface of the floor to the centre of the control. It shall be positioned so that the control can be reached by a person lying on the floor.

The other call for aid device shall be not less than 800 mm and not more than 1 100  mm above the floor, measured vertically to the centre of the control.

These two call for aid devices shall be located on different vertical surfaces of the cubicle so that they can be reached from a range of positions.

The control of the call for aid devices shall be distinct from any other control within the toilet, be coloured differently from other control devices and contrast with their background.

If a baby nappy changing table is provided, in the lowered position its usable surface shall be between 800 mm and 1 000  mm above floor level.

The usable surface of the baby nappy changing table shall be a minimum of 500 mm wide and 700 mm long.

It shall be designed to prevent a baby from inadvertently sliding off, shall have no sharp edges and shall be able to take a minimum load of 80 kg.

It shall be possible to put it into the stowed position with only one hand, using a force not exceeding 25 N.

be indicated by a sign having a yellow background contrasting with a black symbol (in accordance with the specification referenced in Appendix A, Index [10]). The symbol shall represent a bell or a telephone. The sign can be on the button or bezel or on a separate pictogram;

include tactile symbols;

emit a visual and audible indication to the user that it has been operated;

provide additional operating information if necessary;

be operable by the palm of a person's hand and not require a force exceeding 30 N to operate.

A movable step or bridging plate shall be designed and assessed for an area of use defined by the width of the doorway it can fit.

The mechanical strength of the device shall be according to the specification referenced in Appendix A, ►M4  index [11] ◄ .

A suitable mechanism shall be installed in order to ensure the stability of the device in the deployed and retracted position.

The device surface shall be slip resistant and shall have an effective clear width as large as the doorway width.

The device shall be equipped with obstacle detection according to the specification referenced in Appendix A, ►M4  index [11] ◄ .

The device shall incorporate a method of deploying and stowing if the power to the step fails.

Ramps shall be designed and assessed for an area of use defined by the maximum vertical gap they can overcome within a maximum slope of 18 % (10.2°).

Ramps shall withstand a weight of at least 300 kg, placed at the centre of the ramp distributed over an area of 660 mm by 660 mm.

An access ramp shall be either positioned manually by staff or deployed semi-automatically by mechanical means, operated by staff or by the passenger.

If the ramp is power operated it shall incorporate a method of manual operation should power fail.

The ramp surface shall be slip resistant and shall have an effective clear width of a minimum of 760 mm.

Ramps having a clear width of less than 1 000  mm shall have raised edges on both sides to prevent mobility aid wheels from slipping off.

The upstands at both ends of the ramp shall be bevelled and shall not be higher than 20 mm. They shall have contrasting hazard warning bands.

When in use for boarding or alighting, the ramp shall be secured in use so that it is not subject to displacement when loading or unloading.

A semi-automatic ramp shall be fitted with a device capable of stopping the movement of that step if its front edge comes into contact with anything or person whilst the plate is in movement.

The ramp shall be provided with self-contrasting markings.

Lifts shall be designed and assessed for an area of use defined by the maximum vertical gap they can overcome.

The lift platform surface shall be slip resistant. At surface level, the lift platform shall have a minimum clear width of 760 mm and a length of 1 200  mm. According to appendix M, an additional length of 50 mm shall be available for feet above a height of 100 mm above the lift platform, considering both inboard and outboard orientations of the wheelchair user.

The bridging plate overriding the gap between the lift platform and the carriage floor shall have a minimum width of 720 mm.

The lift shall withstand a weight of at least 300 kg, placed at the centre of the lift platform distributed over an area of 660 mm by 660 mm.

Where provided, each control for deploying, lowering to ground level, raising and stowing the lift shall require continuous manual pressure and shall not allow an improper lift sequencing when the lift platform is occupied.

The lift shall incorporate a method of deploying, lowering to ground level with a lift occupant, and raising and stowing the empty lift if the power to the lift fails.

No part of the lift platform shall move at a rate exceeding 150 mm/second during lowering and lifting an occupant, and shall not exceed 600 mm/second during deploying or stowing (except if the lift is manually deployed or stowed).

The maximum lift platform horizontal and vertical acceleration when occupied shall be 0,3 g.

The lift platform shall be equipped with barriers to prevent any of the wheels of a wheelchair from rolling off the lift platform during its operation.

A movable barrier or inherent design feature shall prevent a wheelchair from rolling off the edge closest to the vehicle until the lift is in its fully raised position.

Each side of the lift platform which extends beyond the vehicle in its raised position shall have a barrier a minimum 25 mm high. Such barriers shall not interfere with manoeuvring into or out of the aisle.

The loading-edge barrier (outer barrier) which functions as a loading ramp when the lift is at ground level, shall be sufficient when raised or closed, or a supplementary system shall be provided, to prevent a power wheelchair from riding over or defeating it.

The lift shall permit both inboard and outboard orientation of the wheelchair user.

The lift shall be provided with self-contrasting markings.

identifying the existing obstacles and barriers to accessibility;

providing practical information to users;

monitoring and evaluating progress on accessibility.

entities that collect the accessibility data relative to assets need not be independent from the daily management of those assets;

during the first collection of accessibility data pursuant to the entry into force of Commission Implementing Regulation (EU) 2019/772 ( 7 ), the state of conformity of stations to this TSI may be inventoried as unassessed;

where a station, or elements thereof, undergoes an upgrade, renewal work or any type of work foreseen by a national implementation plan for this TSI, the corresponding accessibility data shall be updated, including the state of conformity to this TSI, where relevant;

the state of conformity to this TSI may be updated on the basis of an ISV as described in point 6.2.4 of this TSI;

the working order of the equipment does not need to be inventoried.

the public shall be able to access information from a public website hosted by the European Union Agency for Railways;

registered national authorities shall be able to retrieve all accessibility data that are relevant to the Member State;

the Commission and the Agency shall be able to retrieve all accessibility data.

institutional feedback from users associations, including organisations representing persons with disabilities: existing structures may be used as long as they include representatives from organisations of persons with disabilities and persons with reduced mobility and reflect the situation at an appropriate level, not necessarily at a national level. The procedure for giving user feedback shall be organised so as to permit the participation of those organisations on an equal basis;

individual feedback: website visitors shall be provided with the possibility to report incorrect information about accessibility data regarding a particular station and get an acknowledgement that their comment has been received.

for rolling stock intended to operate on 1 668 mm track gauge lines, when the nose of the access step is located outside the area defined in Table 23 for δh = 200 mm and in Table 24 for δh = 290 mm;

for rolling stock intended to operate on 1 435 mm track gauge on three-rails lines, when the shared rail is in the farthest position from the platform.

Note: a vehicle gauge is narrower than a structure gauge if the semi-width of the reference kinematic profile of the vehicle gauge, measured at platform level, is smaller than the semi-width of the reference kinematic profile of the structure gauge.