The Publications Office maintains this website to enhance public access to European Union law. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However the Publications Office accepts no responsibility or liability whatsoever with regard to the information on this site.
This information is:
- of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
- not necessarily comprehensive, complete, accurate or up to date;
- sometimes linked to external sites over which the Publications Office services have no control and for which the Publications Office assumes no responsibility;
- not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).
Only European Union documents published in the Official Journal of the European Union are deemed authentic. For the rules governing authenticity of the Official Journal, see Council Regulation (EU) No. 216/2013 of 7 March 2013. With respect to case-law, only the versions of documents published in the "European Court Reports" are deemed official sources.
It is our goal to minimize disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Publications Office accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.
This disclaimer is not intended to limit the liability of the Publications Office in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.
© European Union, 1998-2018
Except where otherwise stated, reuse of the EUR-Lex data for commercial or non-commercial purposes is authorised provided the source is acknowledged ('© European Union, https://eur-lex.europa.eu, 1998-2018').
The reuse policy of the European Commission is implemented by the Commission Decision of 12 December 2011.
Some documents, like the International Accounting Standards, may be subject to special conditions of use, which are mentioned in the respective Official Journal.
The EUR-Lex logo may not be used without the prior consent of the Publications Office.
The reproduction rules of the Euro coins and notes are described here.
For all other copyright issues regarding EUR-Lex, please contact: email@example.com.
Privacy Statement on the protection of personal data
The European Union is committed to user privacy.
The policy on protection of individuals with regard to the processing of personal data by the Union institutions is based on Regulation (EC) N° 45/2001 of the European Parliament and of the Council of 18 December 2000.
II. Why do we collect, store and process your data?
Your data are collected to enable:
- the personalization of your access to the system;
- to enable the Publications Office to answer your enquiries and give you information concerning new developments and the use of the system;
- to enable sharing of knowledge concerning the usage of the system and about European law;
- to analyse errors to improve the operation of the system.
We will also use the data to prepare anonymous statistics about the usage of the site.
Collected personal data are treated according to the policy described in the above-mentioned Regulation.
Data will be used only for the above purposes by Publications Office staff and their contractors and in order to improve the service.
III. Who is responsible for the processing of your data? (Controller)
The controller responsible for processing these data is the head of unit managing the EUR-Lex service of the Publications Office. If you have any questions about the processing of your e-mail and related personal data, you can send an e-mail to: firstname.lastname@example.org
IV. What personal data do we collect?
- for personalisation of access to the system (registration) and provision of information: e-mail address, password, chosen fields of interest;
- for information and assistance: the e-mails stored in the functional mailboxes where the questions are sent can contain apart from the e-mail address the forename, surname, office address, phone, fax, organisation or institution to which the requester belongs;
- if you participate in on-line trainings: the time, date and duration of your participation;
V. To whom are your data disclosed?
Your collected data will be treated confidentially and used only by the Publications Office services and its contractors responsible for the:
- personalisation of access to the system: by the EUR-Lex technical team;
- for enquiries: by the EUR-Lex Helpdesk team and the Publications Office contractor in charge of the helpdesk activities;
The collected data will be registered:
- in the registration database (hosted by the Publications Office).
- in the first level helpdesk mailboxes of each service (hosted by the Publications Office).
For all subscription requests, your data — name, first name and postal address — is added to a mailing list database managed by the Publications Office. This data is also accessible to the staff responsible for the dispatch of the publications you have subscribed to.
Each mailing list for each publication is managed by the service responsible for the publication. With the aim of better distributing information on EU policies and activities, these mailing lists may be used by other services of the European Union institutions, agencies or other bodies following the written permission of the service managing the mailing list in question.
No personal data is transmitted to parties which are outside the recipients and the legal framework mentioned, without prejudice to a possible transmission to the bodies in charge of a monitoring or inspection task in accordance with EU legislation e.g. OLAF, or an investigating magistrate.
The Publications Office will not share personal data with third parties for direct marketing.
VI. How long are your data kept?
For the 2nd level Helpdesk, your data are kept for maximum 5 years and deleted thereafter, unless an enquiry is in progress. Then the data will be kept for the time necessary to the conclusion of the enquiry. Registered users who have not logged into any EUR-Lex service for 90 days will receive an email warning them that their profile and data will be automatically deleted if they do not connect in the following month.
VII. How can you access to your data, check their accuracy and, if needed, correct them?
You have the right to request a copy of your personal details at any time to check the accuracy of the information held and/or to correct or update this information. You may also ask your personal information to be deleted completely if no enquiry from you is in progress.
You can at any moment unsubscribe from mailings, by sending a notification to the EUR-Lex service (see contact data below) or by using the link in the mailings.
If you delete your EU Login registration, your data are also deleted from EUR-Lex.
If you do not log on for 90 days, you receive an e-mail and if you do not log in within the next 30 days, all your personal data is cleared.
To protect your privacy and security, we will take reasonable steps to help us verify your identity before granting access or making corrections.
Please contact this email address: email@example.com
VIII. What do we do to avoid misuse or unauthorized access?
The Publications Office has put in place, and regularly reviews and updates, appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information collected for the treatment of publications orders.
Your enquiry is stored on the server of our contractor, processed and may also be forwarded by email to the expert responsible for replying to the enquiry.
Such external contractors have signed a contract with the Publications Office which legally binds them to comply with the applicable legislation on the protection of personal data and the processing thereof, and more specifically with Regulation (EC) 45/2001.
ARTICLE 1.9 - DATA PROTECTION
- 1.9.2 When processing data on behalf of the Commission in the performance of the Contract, the Contractor:
- (a) shall act only on instructions from the Commission;
- (b) shall comply with the obligations set out in Articles 21 and 22 of Regulation (EC) N° 45/2001 on the confidentiality and the security of processing unless, by virtue of Article 17(3), second indent, of Directive 95/46/EC, the Contractor is already subject to obligations with regard to confidentiality and security laid down in the national law of one of the Member States.
Appropriate technical and organizational measures will be taken by th Contractor for the security of the processing in accordance with Article 22 of Regulation (EC) 45/2001 and will have to be agreed between the Contractor and the Commission in writing or in another equivalent form.
- 1.9.3 The Contractor shall comply with Council regulation (Euratom, EEC) No 1588/90 of 11 June 1990 on the transmission of data subject to statistical confidentiality to the Statistical Office of the European Union (OJ No L151, 15.6.1990, p.l.)
Staff of the Publications Office who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Statement by, for example, not using the information for any purpose other than to carry out the services they are performing for.
Designated Publications Office officials can access the data using their user ID and personal password. Only these authorized officials have access to the data (using a specific system).
IX. What are the contact points for questions or complaint?
If you wish to access, delete (in some cases) or correct your personal information please contact:
The controller responsible for processing these data is the head of unit of the EUR-Lex and TED unit (E-mail: firstname.lastname@example.org ).