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Consumer protection

EU consumer policy (Article 169 of the Treaty on the Functioning of the EU - TFEU) seeks to promote consumers' health, safety and economic interests, as well as their right to information, to education and to organise themselves in order to protect their interests. Article 12 of the TFEU also requires consumer protection to be taken into account when defining other EU policies.

Consumer policy is a shared responsibility between the European Union and EU countries. Under Article 114 of the TFEU, decisions on measures to approximate EU countries' consumer legislation are decided using the ordinary legislative procedure and after consultation of the European Economic and Social Committee.

An EU country may keep or introduce stricter consumer protection measures than those laid down by the EU, as long as they are compatible with the Treaty and the Commission is notified of them.