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Document C2017/377A/01

Notice of Open Competition — EPSO/AST-SC/06/17 — Secretaries/Clerks (SC 1 and SC 2)

OJ C 377A, 9.11.2017, p. 1–25 (BG, ES, CS, DA, DE, ET, EL, EN, FR, GA, HR, IT, LV, LT, HU, MT, NL, PL, PT, RO, SK, SL, FI, SV)

9.11.2017   

EN

Official Journal of the European Union

CA 377/1


NOTICE OF OPEN COMPETITION

EPSO/AST-SC/06/17

SECRETARIES/CLERKS (SC 1 AND SC 2)

(2017/C 377 A/01)

Deadline for registration: 12 December 2017 at 12.00 (midday), CET

The European Personnel Selection Office (EPSO) is organising an open competition, based on tests, to draw up reserve lists from which the institutions of the European Union may recruit new members of the civil service as ‘ secretaries/clerks’ (function group AST-SC).

This notice of competition and its annexes form the legally binding framework for these selection procedures.

Please see ANNEX II for the general rules governing open competitions.

Number of successful candidates sought:

GRADE SC1: 210

GRADE SC2: 123

Please note that recruitment at grade SC 2 will mostly be done by the Institutions based in Luxembourg.

This notice of open competition covers two grades. You may only apply to one. You must make your choice when you apply online and you will not be able to change it after you have validated your online application form.

Grade SC 2 candidates: during the check for eligibility, the selection board may reassign your application to grade SC 1 if you meet the following conditions:

you reached one of the highest overall marks for grade SC 2 in the MCQ tests (see point (2) under section ‘HOW WILL I BE SELECTED?’), and

according to the data given in your application you do not meet the eligibility requirements for grade SC 2 but you do meet those for grade SC 1, and

you gave your consent for reassignment to grade SC 1 when you applied, and

you also reached one of the highest overall marks in the MCQ tests for grade SC 1.

In that case, you will be considered as candidate to grade SC 1 for the rest of the procedure.

Any such reassignment will take place before invitations to the assessment tests are sent out and will be made on the basis of the information given in your online application. Candidates whose marks are below the threshold set for the highest marks in grade SC 2 will not be considered for transfer to grade SC 1.

WHAT TASKS CAN I EXPECT TO PERFORM?

AST-SC function group personnel carry out clerical and secretarial tasks, office management and other equivalent tasks requiring a certain degree of autonomy.

Please see ANNEX I for more information about the typical duties to be performed.

AM I ELIGIBLE TO APPLY?

The application form is divided in 2 parts, each with its own deadline, described hereunder. You must meet ALL of the following conditions when you validate the first part of your online application .

1)    General conditions:

Enjoy full rights as a citizen of a Member State of the EU

Meet any obligations under national laws on military service

Meet the character requirements for the duties concerned

2)    Specific conditions — languages:

You must have knowledge of at least 2 official EU languages , one at minimum C1 level (thorough knowledge) and the other at minimum B2 level (satisfactory knowledge).

Please note that the minimum levels required above must apply to each linguistic ability (speaking, writing, reading and listening) requested in the application form. These abilities reflect those of the Common European Framework of Reference for Languages: https://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr.

In this notice of competition we will refer to the languages as:

Language 1: language used for some of the computer-based Multiple-Choice Question tests

Language 2: language used for the second part of the application form, other Multiple-Choice Question tests, assessment phase and communication between EPSO and the candidates who have submitted a valid application. This must be different from Language 1.

For the purpose of this competition, EPSO intends to offer as language 2 the 5 languages most frequently declared by candidates at B2 level or higher in the first part of their application form, while also taking into account the needs of the services as described below .

Why must I select my language 2 from a limited number of languages?

For practical and organisational reasons, it is not feasible to offer 24-language testing at all stages of the competition. The methodology of the assessment phase in particular requires that candidates are assessed by a common selection board composed of a limited number of members, to ensure equal treatment.

Moreover, in order to ensure uniformity when comparing candidates and checking their application forms, EPSO and the Selection Board will work in a limited number of vehicular languages.

Lastly, the effort and resources for each additional language should be proportionate to the number of supplementary candidates who could apply to the competition should an additional language be offered.

For these reasons, EPSO and the EU institutions agreed that up to a maximum of 5 languages can be offered as language 2.

For these same reasons, it is reasonable to limit the language of communication between candidates who have submitted a valid application and the institutions, including the language in which applications are to be drafted, to the language 2 chosen by each candidate.

How are the languages to be chosen as language 2 established?

EU institutions require new recruits to be immediately capable of communicating effectively in their daily work with a broad representation of their co-workers, stakeholders and fellow citizens. The efficient functioning of the institutions could be severely impaired should this not be the case.

In order to include a maximum of applicants having one of the five vehicular languages allowed for above, candidates are invited to declare all official EU languages of which they have knowledge at the minimum required level. EPSO will then consolidate all application forms validated by the first deadline in order to rank the languages declared at B2 level or higher in descending order and compare these with the needs of the services to ensure an appropriate fit. The 5 languages in which the assessment phase will take place (language 2) will be determined on this basis by EPSO acting as Appointing Authority and communicated to you shortly after the deadline for registration .

3)    Specific conditions — qualifications & work experience:

Grades SC 1 and SC 2

Post-secondary education of at least 1 year attested by a diploma directly related to the nature of the duties

or

Secondary education attested by a diploma giving access to post-secondary education followed by at least 3 years’ professional experience directly related to the nature of the duties

or

Professional training (equivalent to European Qualification Framework Level 4 — http://ec.europa.eu/ploteus/search/site?f%5B0%5D=im_field_entity_type%3A97) of at least 1 year, followed by a minimum of 3 years’ professional experience . Both the training and experience must be directly related to the nature of the duties.

NB: The years of professional experience mentioned above do not count towards the number of years of professional experience required below.

Please see ANNEX III for examples of minimum qualifications

Additional professional experience:

—   Grade SC2 only

At least 4 years’ additional professional experience directly related to the nature of the duties.

This professional experience is relevant only where it has been gained after obtaining the qualification and/or professional experience required for access to the competition (see Grades SC 1 and SC 2 above).

HOW WILL I BE SELECTED?

1)    Application process

The application form is divided into two parts:

i)

The first part must be completed by the deadline for registration stated in this notice. When completing this first part of the application form, you will be asked to confirm your eligibility for the competition and indicate your level of knowledge of any official EU languages in which you are an independent user at B2 level or above (a minimum of 2 languages must be declared). Shortly after the deadline for registration, the 5 languages for the assessment phase will be communicated to you. You may complete this part of the application form in any official EU language.

By validating the first part of your application form you declare on your honour that you meet all the conditions mentioned under the section ‘Am I eligible to apply?’

ii)

If, in the first part of your application form at least one of the languages of which you have declared knowledge at level B2 or above is among the 5 languages offered as language 2, you will be invited to complete the second part of the application form in the language you have chosen as your language 2 (see section ‘Specific conditions — languages’). The invitation will stipulate a mandatory deadline for completing this part. Here you will be asked to provide further information relevant to this competition (for example diplomas and/or work experience). You will also have to select your languages 1 and 2 from amongst the languages you already declared in the first part of the application form. Your language 1 may be any of the 24 official EU languages, and your language 2 from among the 5 languages offered. If, on the other hand, you have not declared any of the 5 languages offered you will be disqualified from the competition.

Once you have validated each part of your application form, you will no longer be able to make any changes.

It is your responsibility to ensure that you complete and validate the first and second parts of your application within the respective deadlines.

2)    Computer-based Multiple-Choice Question (MCQ) tests

If you validate the second part of your application form in your language 2 within the deadline, you will be invited to sit a series of computer-based MCQ tests in one of EPSO’s accredited centres.

Unless instructed otherwise, you must book an appointment for the MCQ tests following the instructions received from EPSO. Typically, you will be offered several dates on which you can sit the tests, in various locations. The booking and testing periods are limited.

The computer-based MCQ tests will be organised as follows:

Tests

Language

Questions

Duration

Marking

Pass mark

Verbal reasoning

Language 1

20 questions

35 min

Out of 20

Verbal + abstract combined 15/30

Numerical reasoning

Language 1

10 questions

20 min

Out of 10

5/10

Abstract reasoning

Language 1

10 questions

10 min

Out of 10

Verbal + abstract combined 15/30

Professional skills:

Basic IT Literacy

Language 2

30 questions

12 min

Out of 30

Basic IT Literacy + prioritising and organising combined 27/54

Professional skills:

Prioritising and organising

Language 2

24 questions

30 min

Out of 24

These tests are eliminatory and do not count towards the other tests held during the assessment phase.

3)    Eligibility checks

The eligibility requirements laid down in the section ‘Am I eligible to apply?’ above will be checked against the data provided in candidates’ online applications. EPSO will check whether you meet the general eligibility conditions while the Selection Board will check compliance with the specific eligibility conditions.

The applications of the candidates that have reached all pass marks will be checked for eligibility in descending order of the overall marks obtained for the MCQ tests until the number of eligible candidates for each grade reaches the number of candidates to be invited to take the tests during the assessment phase. The other files will not be checked. Approximately 2 times, but no more than 2,5 times , the number of successful candidates sought for each grade will be invited to take the assessment phase tests.

4)    Assessment phase

If you meet the eligibility requirements according to the data in your online application and if you reached the pass marks and scored one of the highest overall marks for the MCQ tests, you will be invited to attend an assessment phase for 1 day, most probably in Brussels , where you will take tests held in your language 2 .

Unless instructed otherwise, you will have to bring your supporting documents (originals or certified copies) to your assessment phase. EPSO will scan these during your assessment tests and return them to you on the same day.

Seven general competencies, each marked out of 10, and the specific competencies required for this competition will be tested during the assessment phase through four tests (e-tray exercise, general competency-based interview and two field-specific tests) as described in the following matrices:

Competency

Tests

1.

Analysis and problem solving

e-tray

2.

Communication

General competency-based interview

3.

Delivering quality and results

e-tray

4.

Learning and development

General competency-based interview

5.

Prioritising and organising

e-tray

6.

Resilience

General competency-based interview

7.

Working with others

General competency-based interview

Pass mark

35/70


Competency

Tests

Specific competencies

Microsoft Office skills tests

(Microsoft Office is the main software used by the EU Institutions)

Practical test to assess your drafting skills (particularly spelling, lexical and grammar)

Pass mark

12/20

6/10

5)    Reserve list

After checking candidates’ eligibility against their supporting documents, the selection board will draw up a reserve list for each grade — until the number of successful candidates sought is reached — of those eligible candidates who have obtained all pass marks as well as the highest overall marks following the assessment phase. Names will be listed alphabetically.

The reserve lists and the competency passports, giving qualitative feedback from the Selection Board, of successful candidates will be made available to the EU institutions for recruitment procedures and future career development. Inclusion on a reserve list does not confer any right to or guarantee of recruitment.

WHEN AND WHERE CAN I APPLY?

In order to apply, you will need to create an EPSO account. Please note that you must create only one account for all EPSO applications.

First deadline: apply online on the EPSO website http://jobs.eu-careers.eu by:

12 December 2017 at 12.00 (midday), CET

The period during which the second part of the application form will have to be filled in will be communicated shortly after the first deadline to those candidates invited to complete it.


ANNEX I

DUTIES

The EU institutions are looking for secretaries/clerks to carry out various administrative, communication and/or financial tasks within their departments.

In general, secretaries/clerks provide support to one or several people, departments or units within the institution, often using IT tools such as word-processing, spreadsheets and databases. A thorough knowledge of these IT tools is therefore required.

The duties are varied and may include:

preparing, processing, finalising, and checking documents (editing, page layout, formatting, tables) with the aid of specific software;

document management and requests for action (receipt, processing, follow-up, and filing of documents, reports and correspondence, monitor deadlines, archiving, etc.);

assisting with the drafting of press releases, reports, and other texts for different kinds of media;

assisting with the preparation of presentations on communication activities to internal and external audiences;

handling budget implementation files in compliance with financial rules in force (administrative monitoring of invitations to tender, preparation of contracts, monitoring of related transactions, etc.);

handling and following-up personnel or case-files;

finding, compiling and disseminating information (updating databases, files);

organising and coordinating the unit/department’s administrative activities (meetings, official travel, purchase of products etc.);

keeping and updating the unit/department diary, answering calls, taking messages.

End of ANNEX I, click here to return to main text


ANNEX II

GENERAL RULES GOVERNING OPEN COMPETITIONS

GENERAL INFORMATION

Any reference, in the framework of selection procedures organised by EPSO, to a person of a specific gender must be deemed also to constitute a reference to a person of any other gender.

Where candidates tie for the last available place at any stage of the competition, they will all go through to the next stage of the competition. Any readmitted candidates following a successful appeal will also be invited to the next stage.

Where candidates tie for the last available place on the reserve list, they will all be included on the reserve list. Any re-admitted candidates following a successful appeal at this stage of the procedure will also be added to the reserve list.

1.   WHO CAN APPLY?

1.1.   General and specific conditions

The general and specific conditions (including knowledge of languages) for each field or profile are indicated in the section ‘Am I eligible to apply?’.

Specific conditions regarding qualifications, professional experience and knowledge of languages vary depending on the profile requested. In your application, you should include as much information as possible regarding your qualifications and professional experience (where required) as described in the section ‘Am I eligible to apply?’ of this notice that is relevant to the duties .

(a)

Diplomas and/or certificates: Diplomas, whether issued in EU or non-EU countries, should be recognised by an official EU Member State body, e.g. an EU Member State’s education ministry. The selection board will allow for differences between education systems.

For post-secondary education and technical, professional or specialist training, indicate the subjects covered, the duration and whether it was full-time, part-time or an evening class.

(b)

Professional experience (if required) will be taken into account only if it is relevant to the required duties and:

constitutes genuine and effective work;

is remunerated;

involves a subordinate relationship or the supply of a service; and

subject to the following conditions:

voluntary work: if remunerated and involving similar weekly hours and duration to a regular job;

traineeships: if remunerated;

compulsory military service: completed before or after the required diploma for a period not exceeding the statutory duration in your Member State;

maternity/paternity/adoption leave: if covered by an employment contract;

doctorate: for a maximum of three years, provided the doctorate was actually obtained, and whether or not the work was remunerated; and

part-time work: calculated pro rata on the basis of the number of hours worked, e.g. half-time for six months would count as three months.

1.2.   Supporting documents

At different steps of the selection procedure, you will need to provide an official document proving your citizenship (e.g. passport or identity card) which must be valid on the closing date of your application (closing date of the first part of your application in the case of a 2-part application scenario).

All periods of professional activity must be covered by originals or certified photocopies of:

documents from former and current employer(s) stating the nature and level of duties performed, and start and end dates, with the official header and stamp of the company, and the name and signature of the person in charge; or

employment contract(s) and first and last pay slips, with a detailed description of the duties performed;

(for non-salaried work, e.g. self-employed, liberal professions) invoices or order forms detailing the work performed or any other relevant official supporting documents;

(for conference interpreters where professional experience is required) documents attesting the number of days, and languages interpreted from and into, relating specifically to conference interpreting.

In general, no supporting documents are required to prove your knowledge of languages, except for some linguist or specialist profiles.

You may be asked for additional information or documents at any stage of the procedure. EPSO will inform you of what supporting documents you need to provide and when.

1.3.   Equal opportunities and special adjustments

If you have a disability or a medical condition that may hinder your ability to sit the tests, please indicate this in your application form and let us know the type of special adjustments you need. If a disability or condition develops after the deadline for applications, you must inform EPSO as soon as possible using the information indicated below.

Please note that you will have to send a certificate from your national authority or a medical certificate to EPSO in order for your request to be taken into consideration. Your supporting documents will be examined, so that reasonable accommodation can be made where required.

For more information, please contact the EPSO-accessibility team by:

email (EPSO-accessibility@ec.europa.eu);

fax (+ 32 2 299 80 81); or

post:

European Personnel Selection Office (EPSO)

EPSO accessibility

Avenue de Cortenbergh/Kortenberglaan 25

1049 Bruxelles/Brussel

BELGIQUE/BELGIË

2.   BY WHOM WILL I BE ASSESSED?

A selection board is appointed to compare candidates and select the best ones on the basis of their competencies, aptitudes and qualifications in the light of the requirements set out in this notice of competition. Its members also decide on the difficulty of the competition tests and approve their content on the basis of proposals made by EPSO.

To ensure the selection board’s independence, it is strictly forbidden for candidates or anyone outside the board to attempt to contact any of its members, except in the context of tests which require direct interaction between the candidates and the board.

Candidates who wish to state their case or assert their rights must do so in writing, addressing their correspondence intended for a selection board to EPSO, which will pass it on to the board. Any direct or indirect intervention by candidates that does not comply with these procedures is forbidden and may result in disqualification from the competition.

The existence of a family relationship or a hierarchical link between a candidate and a selection board member, in particular, gives rise to a conflict of interest. Selection boards are asked to declare any such situations to EPSO immediately when they become aware of them. EPSO will evaluate each case individually and take the appropriate measures. The non-respect of the above mentioned rules could make selection board members liable to disciplinary action and result in disqualification from the competition for candidates (see section 4.4).

The names of the selection board members are published on the EPSO website (www.eu-careers.eu) before the beginning of the assessment centre/phase.

3.   COMMUNICATION

3.1.   Communication with EPSO

You should consult your EPSO account at least twice a week to keep track of your progress during the competition. If you are prevented from doing so because of a technical problem on EPSO’s side, you must notify EPSO immediately

preferably via the ‘contact us’ section of the EPSO website (www.eu-careers.eu); or

by phone via Europe Direct (00 800 67 89 10 11); or

by post:

European Personnel Selection Office (EPSO)

Avenue de Cortenbergh/Kortenberglaan 25

1049 Bruxelles/Brussel

BELGIQUE/BELGIË

EPSO reserves the right not to supply information that is already clearly stated in this notice of competition, its annexes or on the EPSO website, including under ‘frequently asked questions’.

In all correspondence relating to an application, please mention your name as given in your EPSO account, your application number and the reference number of the selection procedure.

EPSO applies the principles of the code of good administrative behaviour https://ec.europa.eu/info/about-european-union/principles-and-values/ethics-and-integrity/code-conduct-eu-staff_en (as published in the Official Journal). Accordingly, EPSO reserves the right to cease any improper (i.e. repetitive, abusive and/or irrelevant) correspondence.

3.2.   Access to information

Candidates have specific rights of access to certain information concerning them individually, granted in the light of the obligation to state reasons, in order to allow for an appeal against rejection decisions.

This obligation to state reasons must be balanced with the confidentiality of the selection board proceedings, which ensures the boards’ independence and the objectivity of the selection. Due to confidentiality, attitudes adopted by members of selection boards regarding the individual or comparative assessments of candidates cannot be disclosed.

These access rights are specific to candidates in an open competition and legislation on public access to documents may not confer on them rights broader than those specified in this section.

3.2.1.   Automatic disclosure

You will automatically receive the following information via your EPSO account after each stage of the selection process organised for a given competition:

MCQ tests: your results and a grid with your answers and the correct answers by reference number/letter. Access to the text of the questions and answers is explicitly excluded;

eligibility: whether you were admitted; if not, the eligibility conditions that were not met;

Talent Screener: your results and a grid with the question weightings, the points awarded for your answers and your total score;

preliminary tests: your results;

intermediate tests: your results if you are not amongst the candidates invited to the next phase;

assessment centre/phase: if you are not disqualified, your competency passport showing your overall marks for each competency and the selection board’s comment providing quantitative and qualitative feedback on your performance at the assessment centre/phase.

As a rule, EPSO does not communicate to candidates any source texts or test assignments, as these are intended for reuse in future competitions. For certain tests, however, it may exceptionally publish the source texts or assignments on its website if:

the tests have been completed;

the results have been established and communicated to candidates; and

the source texts/assignments are not intended for reuse in future competitions.

3.2.2.   Information on request

You may request an uncorrected copy of your answers in written tests where the content is not intended for reuse in future competitions. This explicitly excludes answers to case studies.

Your corrected answer papers and the details of the marking, in particular, are covered by the secrecy of selection board proceedings and will not be disclosed.

EPSO endeavours to make as much information available to candidates as possible, in accordance with the obligation to state reasons, the confidential nature of selection board proceedings and the rules on the protection of personal data. All requests for information will be evaluated in light of these obligations.

Any requests for information should be submitted via the ‘contact us’ section of the EPSO website (www.eu-careers.eu) within 10 calendar days of the day your results were published in your EPSO account.

4.   COMPLAINTS AND ISSUES

4.1.   Technical issues

If, at any stage of the selection procedure, you encounter a serious technical or organisational problem, in order to allow us to investigate the issue and take corrective measures, please inform EPSO immediately:

preferably via the ‘contact us’ section of the EPSO website (www.eu-careers.eu); or

by post:

European Personnel Selection Office (EPSO)

Avenue de Cortenbergh/Kortenberglaan 25

1049 Bruxelles/Brussel

BELGIQUE/BELGIË

In all correspondence, please mention your name (as given in your EPSO account), your application number and the reference number of the selection procedure.

For problems occurring outside test centres (e.g. concerning the application or booking process), please contact EPSO (see section 3.1) with a brief description of the problem.

If the problem occurs at a test centre, please:

alert the invigilators and ask them to record your complaint in writing; and

contact EPSO via the ‘contact us’ section of the EPSO website (www.eu-careers.eu) with a brief description of the problem.

4.2.   Internal review procedures

4.2.1.   Error in the computer-based multiple choice questions (MCQs)

The MCQ database is subject to permanent in-depth quality control by EPSO and selection boards.

If you believe that an error in one or more of the MCQs affected your ability to answer, you are entitled to ask for the question(s) to be reviewed by the selection board (under the ‘neutralisation’ procedure).

Under this procedure, the selection board may decide to cancel the question containing the error and to redistribute the points among the remaining questions of the test. Only those candidates who received that question will be affected by the recalculation. The marking of the tests remains as indicated in the relevant sections of this notice of competition.

Arrangements for complaints about the MCQ tests are as follows:

procedure: please contact EPSO (see section 3.1) only via the online contact form;

language: in the Language 2 you chose for the competition in question;

deadline: within 10 calendar days of the date of your computer-based tests;

additional information: describe what the question was about (content) in order to identify the question(s) concerned, and explain the nature of the alleged error as clearly as possible.

Requests received after the deadline or that do not clearly describe the contested question(s) and alleged error will not be taken into account.

In particular, complaints merely pointing out alleged issues of translation, and which do not clearly specify the problem, will not be taken into account.

4.2.2.   Requests for review

You can request a review of any decision taken by the selection board or EPSO that establishes your results and/or determines whether you can proceed to the next stage of the competition or are excluded.

Requests for review may be based on:

a material irregularity in the competition process; and/or

non-compliance, by the selection board or EPSO, with the Staff Regulations, the notice of competition, its annexes and/or case law.

Please note that you are not allowed to challenge the validity of the selection board’s assessment of the quality of your performance in a test or the relevance of your qualifications and professional experience. This assessment is a value judgment made by the board and your disagreement with the board’s evaluation of your tests, experience and/or qualifications does not prove that it has made an error. Requests for review submitted on this basis will not lead to a positive outcome.

Arrangements for requests for review are as follows:

procedure: please contact EPSO (see section 3.1);

language: in the Language 2 you chose for the competition in question;

deadline: within 10 calendar days of the date on which the contested decision was published in your EPSO account;

additional information: indicate clearly the decision you wish to contest and on what grounds.

Requests received after the deadline will not be taken into account.

You will receive an acknowledgment of receipt within 15 working days. The body which took the contested decision (either the selection board or EPSO) will analyse and decide on your request and you will receive a reasoned reply as soon as possible.

If the outcome is positive, you will be re-entered in the selection process at the stage at which you were excluded, regardless of how far the competition has progressed in the meantime.

4.3.   Other form of contestation

4.3.1.   Administrative complaints

As a candidate in an open competition, you have the right to address an administrative complaint to the Director of EPSO acting as the appointing authority.

You may submit a complaint against a decision, or lack thereof, that directly and immediately affects your legal status as a candidate, only if the rules governing the selection procedure have clearly been infringed. The Director of EPSO cannot overturn a value judgment made by a selection board (see section 4.2.2).

Arrangements for administrative complaints are as follows:

procedure: please contact EPSO (see section 3.1);

language: in the Language 2 you chose for the competition in question;

deadline: within three months of notification of the contested decision or of the date by which a decision should have been made;

additional information: indicate clearly the decision you wish to contest and on what grounds.

Requests received after the deadline will not be taken into account.

4.3.2.   Judicial appeals

As a candidate in an open competition, you have the right to submit a judicial appeal to the General Court.

If you wish to appeal against a decision taken by EPSO, you must first make an administrative complaint (see section 4.3.1).

Arrangements for judicial appeals are as follows:

procedure: please consult the website of the General Court (http://curia.europa.eu/jcms/).

4.3.3.   European Ombudsman

All EU citizens and residents can make a complaint to the European Ombudsman.

Before you submit a complaint to the Ombudsman, you must first make the appropriate administrative approaches to the institutions and bodies concerned (see sections 4.1.-4.3.).

Making a complaint to the Ombudsman does not extend the deadlines for lodging administrative complaints or judicial appeals.

Arrangements for complaints to the Ombudsman are as follows:

procedure: please consult the website of the European Ombudsman (http://www.ombudsman.europa.eu/).

4.4.   Disqualification from the selection procedure

You may be disqualified at any stage in a selection procedure if EPSO finds that you:

have created more than one EPSO account;

have applied to incompatible fields or profiles;

do not meet all the eligibility conditions;

made false declarations or declarations unsupported by the appropriate documents;

have failed to book or sit your tests;

have cheated during the tests;

did not declare in your application form the language, or one of the languages, required as Language 2, or did not declare the minimum level required for Language 2;

attempted to contact a member of the selection board in an unauthorised manner;

failed to inform EPSO of a possible conflict of interest with a selection board member;

submitted your application in a language other than that/those specified in this notice of competition (allowances may be made regarding the use of another language for proper nouns, official titles and job titles as indicated in the supporting documents or labels/titles of diplomas); and/or

signed or wrote a distinctive mark on anonymously marked written or practical tests.

Candidates for recruitment by the EU institutions must show the highest possible integrity. Fraud or attempted fraud may render you liable to penalty and compromise your eligibility for future competitions.

End of ANNEX II, click here to return to main text


ANNEX III

EXAMPLES OF MINIMUM QUALIFICATIONS PER COUNTRY AND PER GRADE CORRESPONDING, IN PRINCIPLE, TO THOSE REQUIRED BY THE NOTICES OF COMPETITION

Please click here for an easy-to-read version of these examples

 

AST-SC 1 to AST-SC 6

AST 1 to AST 7

AST 3 to AST 11

AD 5 to AD 16

COUNTRY

Secondary education (giving access to post-secondary education)

Post-secondary education (non-university higher education course or short university course lasting at least two years)

University-level education (lasting at least three years)

University-level education (four years or more)

Belgique — België — Belgien

Certificat de l’enseignement secondaire supérieur (CESS)/Diploma secundair onderwijs

Diplôme d’aptitude à accéder à l’enseignement supérieur (DAES)/

Getuigschrift van hoger secundair onderwijs

Diplôme d’enseignement professionnel

Getuigschrift van het beroepssecundair onderwijs

Candidature — Kandidaat

Graduat — Gegradueerde

Bachelor/Professioneel gerichte Bachelor

Bachelor académique (180 crédits)

Academisch gerichte Bachelor (180 ECTS)

Licence/Licentiaat

Master

Diplôme d’études approfondies (DEA)

Diplôme d’études spécialisées (DES)

Diplôme d’études supérieures spécialisées (DESS)

Gediplomeerde in de Voortgezette Studies (GVS)

Gediplomeerde in de Gespecialiseerde Studies (GGS)

Gediplomeerde in de Aanvullende Studies (GAS)

Agrégation/Aggregaat

Ingénieur industriel/Industrieel ingenieur

Doctorat/Doctoraal diploma

България

Диплома за завършено средно образование

Специалист по …

 

Диплома за висше образование

Бакалавър

Магистър

Česká republika

Vysvědčení o maturitní zkoušce

Vysvědčení o absolutoriu (Absolutorium) + diplomovaný specialista (DiS.)

Diplom o ukončení

bakalářského studia (Bakalář)

Diplom o ukončení vysokoškolského studia

Magistr

Doktor

Danmark

Bevis for:

Studentereksamen

Højere Forberedelseseksamen (HF)

Højere Handelseksamen (HHX)

Højere Afgangseksamen (HA)

Bac pro: Bevis for Højere Teknisk Eksamen (HTX)

Videregående uddannelser

= Bevis for = Eksamensbevis som (erhversakademiuddannelse AK)

Bachelorgrad (BA or BS)

Professionsbachelorgrad

Diplomingeniør

Kandidatgrad/Candidatus

Master/Magistergrad (mag.art)

Licenciatgrad

ph.d.-grad

Deutschland

Abitur/Zeugnis der allgemeinen Hochschulreife

Fachabitur/Zeugnis der Fachhochschulreife

 

Fachhochschulabschluss

Bachelor

Hochschulabschluss/ Fachhochschulabschluss/ Master

Magister Artium/Magistra Artium

Staatsexamen/Diplom

Erstes Juristisches Staatsexamen

Doktorgrad

Eesti

Gümnaasiumi lõputunnistus + riigieksamitunnistus

Lõputunnistus kutsekeskhariduse omandamise kohta

Tunnistus keskhariduse baasil kutsekeskhariduse omandamise kohta

Bakalaureusekraad (min 120 ainepunkti)

Bakalaureusekraad (< 160 ainepunkti)

Rakenduskõrghariduse diplom

Bakalaureusekraad (160 ainepunkti)

Magistrikraad

Arstikraad

Hambaarstikraad

Loomaarstikraad

Filosoofiadoktor

Doktorikraad (120–160 ainepunkti)

Éire/Ireland

Ardteistiméireacht, Grád D3, i 5 ábhar

Leaving Certificate Grade D3 in 5 subjects

Gairmchlár na hArdteistiméireachta (GCAT)

Leaving Certificate Vocational Programme (LCVP)

Teastas Náisiúnta

National Certificate

Gnáthchéim bhaitsiléara

Ordinary bachelor degree

Dioplóma náisiúnta (ND, Dip.)

National diploma (ND, Dip.)

Ardteastas (120 ECTS)

Higher Certificate (120 ECTS)

Céim onóracha bhaitsiléara (3 bliana/180 ECTS) (BA, B.Sc, B.Eng)

Honours bachelor degree (3 years/180 ECTS) (BA, B.Sc, B.Eng)

Céim onóracha bhaitsiléara (4 bliana/240 ECTS)

Honours bachelor degree (4 years/240 ECTS)

Céim ollscoile

University degree

Céim mháistir (60-120 ECTS)

Master’s degree (60-120 ECTS)

Dochtúireacht

Doctorate

Ελλάδα

Απολυτήριο Γενικού Λυκείου Απολυτήριο Κλασικού Λυκείου

Απολυτήριο Τεχνικού Επαγγελματικού Λυκείου

Απολυτήριο Ενιαίου Πολυκλαδικού Λυκείου

Απολυτήριο Ενιαίου Λυκείου

Απολυτήριο Τεχνολογικού Επαγγελματικού Εκπαιδευτηρίου

Δίπλωμα επαγγελματικής κατάρτισης (ΙΕΚ)

 

Πτυχίο ΑΕΙ (πανεπιστημίου,

πολυτεχνείου, ΤΕΙ)

Μεταπτυχιακό Δίπλωμα Ειδίκευσης

(2ος κύκλος)

Διδακτορικό Δίπλωμα (3ος κύκλος)

España

Bachillerato + Curso de Orientación Universitaria (COU)

Bachillerato

BUP

Diploma de Técnico especialista

FP grado superior (Técnico superior)

Diplomado/ Ingeniero técnico

Licenciatura

Máster

Ingeniero

Título de Doctor

France

Baccalauréat

Diplôme d’accès aux études universitaires (DAEU)

Brevet de technicien

Diplôme d’études universitaires générales (DEUG)

Brevet de technicien supérieur (BTS)

Diplôme universitaire de technologie (DUT)

Diplôme d’études universitaires scientifiques et techniques (DEUST)

Licence

Maîtrise

Maîtrise des sciences et techniques (MST), maîtrise des sciences de gestion (MSG), diplôme d’études supérieures techniques (DEST), diplôme de recherche technologique (DRT),

diplôme d’études supérieures

spécialisées (DESS), diplôme

d’études approfondies (DEA),

master 1, master 2 professionnel,

master 2 recherche

Diplôme des grandes écoles

Diplôme d’ingénieur

Doctorat

Italia

Diploma di maturità (vecchio ordinamento)

Perito ragioniere

Diploma di superamento dell’esame di Stato conclusivo dei corsi di studio di istruzione secondaria superiore

Diploma universitario (DU)

Certificato di specializzazione tecnica superiore/

Attestato di competenza (4 semestri)

Diploma di laurea — L (breve)

Diploma di laurea (DL)

Laurea specialistica (LS)

Master di I livello

Dottorato di ricerca (DR)

Κύπρος

Απολυτήριο

Δίπλωμα = Programmes offered by Public/Private Schools of Higher Education (for the latter accreditation is compulsory)

Higher Diploma

 

Πανεπιστημιακό Πτυχίο/Bachelor

Master

Doctorat

Latvija

Atestāts par vispārējo vidējo izglītību

Diploms par profesionālo vidējo izglītību

Diploms par pirmā līmeņa profesionālo augstāko izglītību

Bakalaura diploms (min. 120 kredītpunktu)

Bakalaura diploms (160 kredītpunktu)

Profesionālā bakalaura diploms

Maģistra diploms

Profesionālā maģistra diploms

Doktora grāds

Lietuva

Brandos atestatas

Aukštojo mokslo diplomas

Aukštesniojo mokslo diplomas

Profesinio bakalauro diplomas

Aukštojo mokslo diplomas

Aukštojo mokslo diplomas

Bakalauro diplomas

Magistro diplomas

Daktaro diplomas

Meno licenciato diplomas

Luxembourg

Diplôme de fin d’études secondaires et techniques

BTS

Brevet de maîtrise

Brevet de technicien supérieur

Diplôme de premier cycle universitaire (DPCU)

Diplôme universitaire de technologie (DUT)

Bachelor

Diplôme d’ingénieur technicien

Master

Diplôme d’ingénieur industriel

DESS en droit européen

Magyarország

Gimnáziumi érettségi bizonyítvány

Szakközépiskolai érettségi — képesítő bizonyítvány

Felsőfokú szakképesítést

igazoló bizonyítvány (Higher

Vocational Programme)

Főiskolai oklevél

Alapfokozat (Bachelor degree 180 credits)

Egyetemi oklevél

Alapfokozat (Bachelor degree 240 credits)

Mesterfokozat (Master degree)

(Osztatlan mesterképzés)

Doktori fokozat

Malta

Advanced Matriculation or GCE Advanced level in 3 subjects (2 of them grade C or higher)

Matriculation certificate (2 subjects at Advanced level and 4 at Intermediate level including Systems of Knowledge with overall grade A-C) + Passes in the Secondary Education Certificate examination at Grade 5

2 A Levels (passes A-C) + a number of subjects at Ordinary level, or equivalent

MCAST diplomas/certificates

Higher National Diploma

Bachelor’s degree

Bachelor’s degree

Master of Arts

Doctorate

Nederland

Diploma VWO

Diploma staatsexamen (2 diploma’s)

Diploma staatsexamen voorbereidend wetenschappelijk onderwijs

(Diploma staatsexamen VWO)

Diploma staatsexamen hoger algemeen voortgezet onderwijs (Diploma staatsexamen HAVO)

Kandidaatsexamen

Associate degree (AD)

Bachelor (WO)

HBO bachelor degree

Baccalaureus of ‘Ingenieur’

HBO/WO Master’s degree

Doctoraal examen/Doctoraat

Österreich

Matura/Reifeprüfung

Reife- und Diplomprüfung

Berufsreifeprüfung

Kollegdiplom/ Akademiediplom

Fachhochschuldiplom/Bakkalaureus/Bakkalaurea

Universitätsdiplom/ Fachhochschuldiplom/

Magister/Magistra

Master

Diplomprüfung, Diplom-Ingenieur

Magisterprüfungszeugnis Rigorosenzeugnis

Doktortitel

Polska

Świadectwo dojrzałości

Świadectwo ukończenia liceum ogólnokształcącego

Dyplom ukończenia kolegium nauczycielskiego

Świadectwo ukończenia szkoły policealnej

Licencjat/Inżynier

Magister/Magister inżynier

Dyplom doktora

Portugal

Diploma de Ensino Secundário/

Certificado de Habilitações do Ensino Secundário

 

Bacharel Licenciado

Licenciado

Mestre

Doutorado

Republika Hrvatska

Svjedodžba o državnoj maturi

Svjedodžba o završnom ispitu

Stručni pristupnik/pristupnica

Baccalaureus/Baccalaurea (sveučilišni prvostupnik/prvostupnica)

Baccalaureus/Baccalaurea (sveučilišni prvostupnik/prvostupnica)

Stručni specijalist

Magistar struke

Magistar inženjer/magistrica inženjerka (mag. ing)

Doktor struke

Doktor umjetnosti

România

Diplomă de bacalaureat

Diplomă de absolvire

(Colegiu universitar)

învățământ preuniversitar

Diplomă de licenţă

Diplomă de licenţă

Diplomă de inginer

Diplomă de urbanist

Diplomă de master

Certificat de atestare (studii academice

postuniversitare)

Diplomă de doctor

Slovenija

Maturitetno spričevalo

(spričevalo o poklicni maturi)

(spričevalo o zaključnem izpitu)

Diploma višje strokovne šole

Diploma o pridobljeni visoki strokovni izobrazbi

Univerzitetna diploma/magisterij/specializacija/doktorat

Slovensko

Vysvedčenie o maturitnej skúške

Absolventský diplom

Diplom o ukončení bakalárskeho štúdia (Bakalár)

Diplom o ukončení vysokoškolského štúdia

Bakalár (Bc.)

Magister

Magister/Inžinier

ArtD.

Suomi/Finland

Ylioppilastutkinto tai peruskoulu + kolmen vuoden ammatillinen koulutus – Studentexamen eller grundskola + treårig yrkesinriktad utbildning

(Betyg över avlagd yrkesexamen på andra stadiet)

Todistus yhdistelmäopinnoista

(Betyg över kombinationsstudier)

Ammatillinen opistoasteen tutkinto – Yrkesexamen på institutnivå

Kandidaatin tutkinto – Kandidatexamen/ Ammattikorkeakoulututkinto –

Yrkeshögskoleexamen (min. 120 opintoviikkoa – studieveckor)

Maisterin tutkinto – Magisterexamen/

Ammattikorkeakoulututkinto –

Yrkeshögskoleexamen (min. 160 opintoviikkoa – studieveckor)

Tohtorin tutkinto (Doktorsexamen) joko 4 vuotta tai 2 vuotta lisensiaatin tutkinnon jälkeen – antingen 4 år eller 2 år efter licentiatexamen

Lisensiaatti/Licentiat

Sverige

Slutbetyg från gymnasieskolan

(3-årig gymnasial utbildning)

Högskoleexamen (80 poäng)

Högskoleexamen, 2 år, 120 högskolepoäng

Yrkeshögskoleexamen/

Kvalificerad yrkeshögskoleexamen, 1–3 år

Kandidatexamen (akademisk examen omfattande minst 120 poäng, varav 60 poäng fördjupade studier i ett ämne + uppsats motsvarande 10 poäng)

Meriter på grundnivå:

Kandidatexamen, 3 år, 180 högskolepoäng (Bachelor)

Magisterexamen (akademisk examen omfattande minst 160 poäng, varav 80 poäng fördjupade studier i ett ämne + uppsats motsvarande 20 poäng eller två uppsatser motsvarande 10 poäng vardera)

Licentiatexamen

Doktorsexamen

Meriter på avancerad nivå:

Magisterexamen, 1 år, 60 högskolepoäng

Masterexamen, 2 år, 120 högskolepoäng

Meriter på forskarnivå:

Licentiatexamen, 2 år, 120 högskolepoäng

Doktorsexamen, 4 år, 240 högskolepoäng

United Kingdom

General Certificate of Education Advanced level — 2 passes or equivalent (grades A to E)

BTEC National Diploma

General National Vocational Qualification (GNVQ), advanced level

Advanced Vocational Certificate of Education, A level (VCE A level)

Higher National Diploma/Certificate (BTEC)/SCOTVEC

Diploma of Higher Education (DipHE)

National Vocational Qualifications (NVQ)

Scottish Vocational Qualifications (SVQ) level 4

(Honours) Bachelor degree

NB: Master’s degree in Scotland

Honours Bachelor degree

Master’s degree (MA, MB, MEng, MPhil, MSc)

Doctorate

End of ANNEX III, click here to return to main text


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