EUR-Lex newsletter – 14 May 2012
N-Lex – Satisfaction survey - Results
An N-Lex survey was available online in January and February 2012.
Thanks to all of you who took time to complete it.
We have now analysed your responses, and you can read the conclusions here.
User profile
Most survey respondents are employees of national/regional/local authorities. Others include students, lawyers and legal experts and producers/retailers of goods and services.
Frequency of use
30% of respondents consult N-Lex every day. Of these, most are civil servants, followed by lawyers and legal experts, then students and producers/retailers. 20% use N-Lex more than once a week.
Language and country
The most frequently used language is English, followed by Italian, Spanish, German and French.
15% of respondents are based in Italy, and 10% in Spain. Some users are located outside the EU (in, for example, Bhutan, China, Colombia, Mali, Pakistan, Russia, Thailand and the USA).
Almost half of respondents prefer to receive their search results in their own language. 40% of respondents are not bothered that the results are displayed in the national language of the database, and the remaining 10% use automatic translation.
Most common suggestions
- Offer an automatic translation option on results pages.
- Improve search performance.
- Make the link between N-Lex and EUR-Lex clearer.
- Link to the national legislation websites of Italy, Romania and Bulgaria.
- Explain the differences between the national legal systems and the legislative processes of the different EU countries.
If you didn't take part in the survey but would still like to let us know your opinion of N-Lex, or have a question, comment or suggestion for us, please contact us.
For more information about the site: About N-Lex.
The N-Lex team